Reviews
Service writer Ronald did a great job.
Service writer Ronald did a great job. He got my oil change, tire rotations, and two recalls done in timely manner. Will definitely come back for all my service needs thank you
Service writer Ronald did a great job.
Service writer Ronald did a great job. He got my oil change, tire rotations, and two recalls done in timely manner. Will definitely come back for all my service needs thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
TERRIBLE customer and automotive service!
TERRIBLE customer and automotive service! I was charged $900 to replace the front brake pads and rotors on my 2017 Buick Enclave at Buick Autonation Henderson. When I picked up my vehicle the brake pedal went all the way to the floor. They took the vehicle back into the service department and it came back out with the same problem. Service manager James test drove the vehicle and then told me there was nothing wrong with the brakes. I asked why did the brake pedal go all the way down to the floor. He stated that when you have the brake pads changed sometimes the pedal feels different. Rather than finding out what problem was causing the brake pedal to be so low, he just walked away. Stay away from Buick Autonation Henderson because they provide the worst customer and automotive service for the highest prices! I wish I could give them zero stars!
TERRIBLE customer and automotive service!
TERRIBLE customer and automotive service! I was charged $900 to replace the front brake pads and rotors on my 2017 Buick Enclave at Buick Autonation Henderson. When I picked up my vehicle the brake pedal went all the way to the floor. They took the vehicle back into the service department and it came back out with the same problem. Service manager James test drove the vehicle and then told me there was nothing wrong with the brakes. I asked why did the brake pedal go all the way down to the floor. He stated that when you have the brake pads changed sometimes the pedal feels different. Rather than finding out what problem was causing the brake pedal to be so low, he just walked away. Stay away from Buick Autonation Henderson because they provide the worst customer and automotive service for the highest prices! I wish I could give them zero stars!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to respond. The staff at Autonation Buick GMC Henderson take our reviews very seriously. If you are willing, please call our General Manager at (702) 570-0288 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
No pressure, great team, listen to the customer.
No pressure, great team, listen to the customer. Was an overall great experience in buying my vehicle!
No pressure, great team, listen to the customer.
No pressure, great team, listen to the customer. Was an overall great experience in buying my vehicle!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
You're welcome!
Service went above and beyond what was happening.
Service went above and beyond what was happening. Broke down at the dam towed to Auto Nation GMC/Buick Jason and the service mgr went to work and got us back on the road. We are from MO and just visiting. Thank you for a good experience with a GMC dealership !
Service went above and beyond what was happening.
Service went above and beyond what was happening. Broke down at the dam towed to Auto Nation GMC/Buick Jason and the service mgr went to work and got us back on the road. We are from MO and just visiting. Thank you for a good experience with a GMC dealership !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tom, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Buick GMC Henderson! We are always more than happy to assist you if anything else comes up. Take care!
Friendly and accommodating.
Friendly and accommodating. Bob was really helpful and knowledgeable. The sales manager was fantastic, and the Finance department was on point!
Friendly and accommodating.
Friendly and accommodating. Bob was really helpful and knowledgeable. The sales manager was fantastic, and the Finance department was on point!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Lisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
We had a great experience dealing with Nathan Babb and
We had a great experience dealing with Nathan Babb and your finance department. They were friendly and knowledgeable.
We had a great experience dealing with Nathan Babb and
We had a great experience dealing with Nathan Babb and your finance department. They were friendly and knowledgeable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.
This is my second time buying here.
This is my second time buying here.Both experiences we super.Bob was amazing!! Love my car!!
This is my second time buying here.
This is my second time buying here.Both experiences we super.Bob was amazing!! Love my car!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Buick GMC Henderson. Feel free to stop by if you ever need any more help.
Bob Iaconi was absolutely amazing!
Bob Iaconi was absolutely amazing! He is kind and thoughtful. He listened to me and did not rush me into anything. This was a great car buying experience! I love my new Buick! Thanks Bob!
Bob Iaconi was absolutely amazing!
Bob Iaconi was absolutely amazing! He is kind and thoughtful. He listened to me and did not rush me into anything. This was a great car buying experience! I love my new Buick! Thanks Bob!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Buick GMC Henderson. If you ever need help, just give us a call. Happy motoring!
I had an appointment and was seen right away by the
I had an appointment and was seen right away by the Juanita. I waited for my car which was getting service for brakes new windshield wipers and the air conditioner. fluids were checked. My car drives really nice really good way better than it did prior to me going to the dealership. I truly noticed the difference the mechanic that worked on my vehicle. Please let her know that it is much his work is much appreciated and I can’t tell the difference while driving my vehicle
I had an appointment and was seen right away by the
I had an appointment and was seen right away by the Juanita. I waited for my car which was getting service for brakes new windshield wipers and the air conditioner. fluids were checked. My car drives really nice really good way better than it did prior to me going to the dealership. I truly noticed the difference the mechanic that worked on my vehicle. Please let her know that it is much his work is much appreciated and I can’t tell the difference while driving my vehicle
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service got me out in reasonable time serviceman
Great service got me out in reasonable time serviceman was a big help showed me things that were wrong but did not pressure me to buy at all
Great service got me out in reasonable time serviceman
Great service got me out in reasonable time serviceman was a big help showed me things that were wrong but did not pressure me to buy at all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!