AutoNation Buick GMC Henderson

From the moment we walked in to when we pulled away I could not have had a more pleasurable experience, and I have bought handfuls of new and used cars... in my life. Nancy B was so professional but warm and comfortable to talk to that it felt like I had known her for years. Dave C was the consummate GM and could not have been more friendly and easy to talk to. And Susan in Finance was detailed and respected our time and offered great choices to my purchase at an affordable cost that it made it impossible to say no. I HIGHLY recommend buying a car from Dave and his team at AutoNation GMC Buick to anyone who is looking to buy a new or used vehicle. I purchased a new 2018 GMC Acadia and it felt like the red carpet was rolled out for me. Read less

I called 11 times and each time was transferred to the person in charge of our service, Cort. I left 3 voicemails and the receptionist transferred me twice... and watched him not answer the call. Never did get an update or call advising what was wrong with the vehicle and what repairs were being made or the cost. Finally some other random guy, 20 mins before close calls and says our vehicle is ready and it looked like the guy in charge of it forgot to let us know. Thanks for the stellar communication and complicating and already crappy situation.

This car purchase was the best experience I can recall. Mr. Cruz and the staff made the purchase flawless and convenient. I highly recommend this dealership... and the staff as a most professional and helpful I have enjoyed. The Terrain I received was terrific and the post-sales help was beyond what I suspected.

Took my car in for a simple tire repair on 11/24/17 which was covered under the AutoNation tire warranty. I did have to have the tire replaced. Now I was... there at approximately 9am and was told a tire had to be ordered and couldn't be delivered until Monday. Seriously? In what world does it take 4 days to have a tire delivered to a service department? I waited patiently until Monday all the while losing money as I work out of my car. After calling MANY times throughout the day only to get sent to numerous voicemails including the service department mgr I was able to get help from the receptionist Kiki to be able to speak to an actual person. She is the only person that gets 5 stars from me at the entire facility. Only to find out the tire did not get delivered that day and it would be yet another day. Tuesday morning comes around their first delivery at 10 a.m. the tire is still not there at that point I called another AutoNation 45-minute drive away they were able to help me and serviced my tire and changed it within a two-hour time. No having to order it. Save your time do not waste it at GMC AutoNation

Well, it just doesn't get any easier, friendlier, or down right great! Down to earth, no headache process from choosing to loan to driving it away. The... sales people, finance, and everybody else friendly and smiles on their faces.

Usually when you buy a new vehicle, the dealer forgets who you are. Not at Auto Nation Buick GMC Henderson! My experience started with salesmen Fernando... and Jordan. These gentlemen were very helpful in getting me my new Denali 2500 HD for a great price. Next was Steve Broka who closed the deal with a great attitude. Then the great service began. Sales Manager Angela Baires took over helping me with some details with some accessories that were to be part of the deal. Angela is very professional and so pleasant to work with. When she says she will look into a question I have and call me back, she means it. She even apologized for not calling me back on her day off. The Parts manager Cecil and his salesmen are also very helpful. When Cecil says he will get some info on some parts, he does, and calls back promptly. When I call or drop by, they remember me and treat me with respect. When I went to the Service Dept. I had representative Craig take in the truck. I told him I was leaving on vacation and needed the truck back that evening. He called me several times to let me know what the status was and worked late to make sure I had it back that night. Thank You, Mike Edelstein Delete review Tammy V. Tammy V. Henderson, NV 22 friends 11 reviews 2 photos Share review Embed review Compliment Send message Follow Tammy V. 4.0 star rating 2/26/2017 Very friendly and courteous! The service was for a recall and was prompt and is still working great! Thanks Auto

Larry showed me a couple cars, was very helpful, and respectful of my time. Car shopping can feel awful, but I walked away impressed. I'd recommend this... dealership, specifically Larry, to anyone.

Only dealt with the sales rep over the phone or by text. He was courteous, pleasant and never over bearing. He allowed me the opportunity to make my... purchase in the upcoming weeks.

Cars.com led me to find my dream car, a Corvette Grand Sport. It was a very easy, and user friendly experience. I'd highly recommend Cars.com, and AutoNation... Buick for your cra buying experience.

The service department was on schedule for my appointment and Craig was very helpful to check if there were any remaining free oil changes with my agreement... and also checked to see if my Enclave was due for any other services. An overall painless experience.