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AutoNation Volkswagen Las Vegas

(1,051 reviews)
Visit AutoNation Volkswagen Las Vegas
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (855) 511-2856 (855) 511-2856
Used (888) 418-6236 (888) 418-6236
Service (888) 533-9085 (888) 533-9085

Reviews

(1,051 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Volkswagen Las Vegas from DealerRater.

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Fast and easy!

Super fast service, I was in and out in less than 2,5 hours! Friendly personnel. If you go in there see Ihor Marchenko, he will help you to find what you need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Denis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Service appointment

Jeffrey Lopez addressed all my concerns. He explained the whole inspection process and updated me all throughout

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Batool behpoornia

Very good service, sales person was very helpful and knowledgeable of the products

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Batool, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Service Department

Service Advisor Charlotte Wilson was simply spectacular - totally dedicated to providing the best customer service possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Charlotte!! Thank you !!!

First off I want to say thank you to Charlotte in the service department! Your simply the nicest caring person ! Your customer service was beyond expectations!! Thank you for taking the time to help me !! And tell you manager thank you as well !! If it wasn’t for you guys I would be on my xxx ! Happy holidays! Thank you again Charlotte

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Christine, thank you for your kind review; we are happy to pass along your comments to Charlotte and the team here at AutoNation Volkswagen Las Vegas! If you ever need help, just give us a call. Happy motoring!

Good service

Good service on the car The car runs great I would go back for a service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Outstanding Service!!

Derek was a great help with the buying process. He made it easy and quick. Thank you to Derek for an amazing experiance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Awesome!!

Sam helped so much, and the air she brings to the office is just positively infectious!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Giovanni, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Fast and easy

Went to get oil change done. Ended up getting brake and coolant flush as well. Estimated wait time was accurate. Used a coupon I found online l. Fast and easy service. Would come back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

My Experience Purchasing a Hyundai Santa Fe SE

Purchasing a Hyundai Santa Fe SE: When I arrived at AutoNation VW, I was immediately greeted by their friendly staff members. Anthony and Kevin did a phenomenal job in making my purchase quick, painless, and easy. They were more than happy to answer any questions I had during the sales process. After my experience, I feel would recommend this store because of the thoroughness exhibited by the team here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thomas, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Volkswagen Las Vegas and we hope to be of service again in the future.