AutoNation Buick GMC West Sahara

The service department is second to none. Great staff, reasonable prices, and top notch workmanship.

All around terrible experience. The quality of product that GMC offers is terrible. Purchased a 2013 terrain and the transmission went out at 75,000 miles... after doing all scheduled maintenance and driving the vehicle sparingly. Paid the stealership 5,000 dollars just to have the transfer case go out not even 3 weeks later. Service department misdiagnosed the issue as a rear differential and quoted me almost 3,000 dollars. After receiving second opinions and having multiple reputable mechanics all diagnosing the transfer case, the service manager admitted that his department misdiagnosed the issue. Only problem is had I gone ahead with the wrong repair, they would have just collected the 3 grand, apologized and asked for another 3 grand or so to fix the correct issue. Gmc corporate acts like they really want to help you and then has you wait upwards of a week at a time while they investigate just to never get you any results. Seems like a billion dollar company could take care of people little better but they truly don't care. Theres no way I would ever set foot in this dealership and I will do everything in my power to ensure that everybody I come in contact with knows not to do business with these crooks. From unreliable vehicles, horrific customer service, and incompetent technicians and staff, I would recommend staying as far away from this dealership as possible.

It was the best service l've ever had in a dealership.

I came in early morning for the usual routine check up and I was greeted with a warm welcome and a professional demeanor by the staff. Despite not having... an appointment and being the day after a major holiday, they still managed to help me out in a timely manner without feeling rushed.

Check up performed in a timely manner to my complete satisfaction.

Tanya was very helpful with going over all of my information and showing me how to use everything on my new vehicle

I bought a GMC Sonoma truck back in 1997 when this place was still Desert Buick GMC, so it was a bit nostalgic to go back there all of these years. At... that time, I had an employee discount certificate from my dad's work, so there was no haggling, and my first brand new truck was exactly what I wanted. We had a hard time locating the same type of certificate this time around, which was pretty frustrating, but it did not matter. We had so much help getting exactly what we wanted, and at an even better deal than we would have had with the employee discount. Everyone was so friendly, funny, and helpful, and they took amazing care of us. We are very happy and thankful to have a long term relationship with this dealer!

I was back and forth about the car i wanted. They were patient and understanding.

I have been to numerious delers for service and MTC work all over the country. This dealer rates as one of the best.

Great experience,Chris is an excellent manager, great sales staff