Reviews
A very pleasant experience dealing with a very friendly
A very pleasant experience dealing with a very friendly and knowledgeable employees. Beginning with the salesperson (Hugo) it really made me feel appreciated, to me and my wife.
A very pleasant experience dealing with a very friendly
A very pleasant experience dealing with a very friendly and knowledgeable employees. Beginning with the salesperson (Hugo) it really made me feel appreciated, to me and my wife.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Alfonso! Don't hesitate to call us if you ever need anything. Be safe on the road!
Three months ago, I contacted Autonation Buick GMC West
Three months ago, I contacted Autonation Buick GMC West Sahara in Las Vegas, NV, for a major repair. The cost of the repair was approximately $7,000. This repair also included replacing the front brakes. Since the repair, I've reported a problem with the front brakes several times. Every time I brake, I hear a metallic squeaking sound. I also noticed a very heavy buildup of brake pads, which I never experienced before the repair. I also experience steering wheel vibration when braking at 60 mph. Finally, after contacting them again, they told me I needed to schedule a special appointment for a thorough inspection, which involved jacking up the car and removing the wheels to determine exactly what was wrong with the brakes. I drove the car that day and patiently waited for the inspection. After half an hour, the "big brake specialist" got into my car, backed up half a step, and left with a "diagnosis" that new brake discs and pads were needed. When I went to the service center, I was told the entire cost would have to be covered by me. After speaking with the manager, I learned that I needed to order parts and that he might be able to lower the price a bit. In my opinion, and I think it's not just me, the mechanic didn't properly resurface the brake discs, which is where the problem is. Four weeks have now passed, and no one has called or left a message about what to do next. If you ever need help or repairs, don't count on a mechanic (who might only be good for an oil change) or a service person, or even a manager. Tomasz.D.
Three months ago, I contacted Autonation Buick GMC West
Three months ago, I contacted Autonation Buick GMC West Sahara in Las Vegas, NV, for a major repair. The cost of the repair was approximately $7,000. This repair also included replacing the front brakes. Since the repair, I've reported a problem with the front brakes several times. Every time I brake, I hear a metallic squeaking sound. I also noticed a very heavy buildup of brake pads, which I never experienced before the repair. I also experience steering wheel vibration when braking at 60 mph. Finally, after contacting them again, they told me I needed to schedule a special appointment for a thorough inspection, which involved jacking up the car and removing the wheels to determine exactly what was wrong with the brakes. I drove the car that day and patiently waited for the inspection. After half an hour, the "big brake specialist" got into my car, backed up half a step, and left with a "diagnosis" that new brake discs and pads were needed. When I went to the service center, I was told the entire cost would have to be covered by me. After speaking with the manager, I learned that I needed to order parts and that he might be able to lower the price a bit. In my opinion, and I think it's not just me, the mechanic didn't properly resurface the brake discs, which is where the problem is. Four weeks have now passed, and no one has called or left a message about what to do next. If you ever need help or repairs, don't count on a mechanic (who might only be good for an oil change) or a service person, or even a manager. Tomasz.D.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret to hear that you had this experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 605-5808 to discuss what we can do to help.
Hello! As you advised, I called at 1:30 a.m. on Wednesday, November 3, 2026. Unfortunately, I wasn't able to speak with you. The person who answered the phone was supposed to leave you a message. Tomasz.D
The agent really took care of me.
The agent really took care of me.Great guy. Auto nation sahara g m c awesome. I always tell my friends.They got great customer service.
The agent really took care of me.
The agent really took care of me.Great guy. Auto nation sahara g m c awesome. I always tell my friends.They got great customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
I’ve been with AutoNation Buick GMC Sahara for almost a
I’ve been with AutoNation Buick GMC Sahara for almost a year now and they have taken care of me everystep off the way
I’ve been with AutoNation Buick GMC Sahara for almost a
I’ve been with AutoNation Buick GMC Sahara for almost a year now and they have taken care of me everystep off the way
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I really liked the mustang GT.
I really liked the mustang GT. They were set on there price which I probably would have paid but to charge me $800.00 for doc fees that was the deal breaker especially when it would be licensed out of state they didn’t even have to pick up the plates. I will not deal with them again.
I really liked the mustang GT.
I really liked the mustang GT. They were set on there price which I probably would have paid but to charge me $800.00 for doc fees that was the deal breaker especially when it would be licensed out of state they didn’t even have to pick up the plates. I will not deal with them again.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are deeply disappointed by your experience at AutoNation Buick GMC West Sahara. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 605-5808 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Best dealership experience I’ve had after purchasing 8
Best dealership experience I’ve had after purchasing 8 different new cars. Very professional and very respectful of my time.
Best dealership experience I’ve had after purchasing 8
Best dealership experience I’ve had after purchasing 8 different new cars. Very professional and very respectful of my time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
You can’t get anyone on the phone, all you get is their
You can’t get anyone on the phone, all you get is their stupid automated system which no one returns your call.
You can’t get anyone on the phone, all you get is their
You can’t get anyone on the phone, all you get is their stupid automated system which no one returns your call.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
I've always taken my car to GMC WSahara, and of all the
I've always taken my car to GMC WSahara, and of all the times I've visited this place, today was the day they truly made a difference. The employees were honest and had a positive attitude, making me feel confident and secure, knowing my car was in the best hands. Thank you so much! 🙏🏻.
I've always taken my car to GMC WSahara, and of all the
I've always taken my car to GMC WSahara, and of all the times I've visited this place, today was the day they truly made a difference. The employees were honest and had a positive attitude, making me feel confident and secure, knowing my car was in the best hands. Thank you so much! 🙏🏻.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
Top rated Team at Buick GMC West Sahara.
Top rated Team at Buick GMC West Sahara. Same day service and great communication. Exceeded expectations.
Top rated Team at Buick GMC West Sahara.
Top rated Team at Buick GMC West Sahara. Same day service and great communication. Exceeded expectations.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.
They were all friendly and quick !
They were all friendly and quick !!!!! Plus I felt I had an honest offer …I knew my numbers coming in and you beat them , very happy with entire trans action thank you
They were all friendly and quick !
They were all friendly and quick !!!!! Plus I felt I had an honest offer …I knew my numbers coming in and you beat them , very happy with entire trans action thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!