Reviews
Write a reviewFriendly and knowledgeable staff.
Friendly and knowledgeable staff. No pressure for more service than you need. Never a problem afterwards.
Excellent service and sales.
Excellent service and sales. Kathie was my salesperson, went the extra to answer all my questions and any concerns I had. This was my fifth purchase at this dealer.
Hi Denny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Easy scheduling and attentive service writer, who
Easy scheduling and attentive service writer, who described the services required for the age and mileage of my vehicle.
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
I have repaced 3 batteries in my car in the past 27
I have repaced 3 batteries in my car in the past 27 months. I am frustrated by the ongoing inconvenience of this problem, especially in light of the fact that the dealership has no jump start or towing capabilty to assist me when this occurs. (The last three batteries were 40 month warranty Exide batteries which all failed under warranty). I was told by the dealership that Exide offers a no charge jump start service for any battery failure that occurs under warranty but I have been unable to obtain the number to call from the dealership. I am unsure if adequate analysis of the problem has occurred to rule out shorts, vampire power drains or defective components in the battery charging or theft deterrent systems. Dealership personnel have been very friendly however it is difficult to reach a Service Advisor with their new phone system.
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 605-5808. We hope to hear from you.
my service rep allen is the greatest, he has been my rep
my service rep allen is the greatest, he has been my rep for many years and i would definitely say your branch is very lucky to have him, the service has always been great and i will always do business with sahara buick/gmc
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
VEFY RESPECTFUL MADE SURE ME AND MY WIFE WAS TOOKEN CARE
VEFY RESPECTFUL MADE SURE ME AND MY WIFE WAS TOOKEN CARE OF. WE WILL BE VISITING THEM AGAIN. VERY GOOD SERVICE.
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The service department is terrible.
The service department is terrible. Very rude advisors ( Brian Strawn) and always try to upsale you a service that's not even required. I've tried them a few times and no improvements. Stay away.
Hi, we are deeply disappointed by your experience at AutoNation Buick GMC West Sahara. If you'd like, please contact our General Manager at (702) 605-5808. We'd appreciate the chance to make your experience a positive one.
I'm always satisfied with the service I receive.
I'm always satisfied with the service I receive. Brain has been my representative for years since purchasing my GMC. The job gets done, I have no complaints nor concerns
Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I have been getting my Pontiac serviced here for years
I have been getting my Pontiac serviced here for years because I trust them. Allen Wright always goes out of his way to take care of it and my extra concerns. I appreciate and need them and their shuttle service. Thank you for everything!
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC West Sahara. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Stephen (Salesman) and Ken (Finance) were amazing and
Stephen (Salesman) and Ken (Finance) were amazing and helpful. They helped me completely to satisfy my needs and concerns.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Buick GMC West Sahara! Feel free to stop by if you ever need any more help.