Reviews
Sales Review
Sales experience was very good. Amanda is tops. The finance process was the best ever. Definite would return. This is the third car from this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you RonH! We appreciate your review & your business...I will let Amanda know about your kind words!
My best experience with Lexus of Las Vegas Dealers
My best experience so far with a car dealership. No hazzle no stress, they listen and they don't insist what they want to offer. I end up buying brand new car instead of used because I find them honest and gave me a good deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review and your business, Alphonse! We appreciate it!
Always Great!
It is always great dealing with the staff at Lexus of L. V. Your waiting area with all of the goodies and the comfortable chairs makes any waiting time pass much more quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you BeksLex! We appreciate your review and your business!
Best Service Ever
Lexus Las Vegas and my salesperson, Susan provided the smoothest, fastest and absolutely the best car deal I have ever done in Las Vegas. From start to finish, this is a very good dealership. It is my first Lexus and I had heard how good the dealership was, now that I have experienced it, I know it for a fact. I would highly recommend this dealership to anyone interested in buying or leasing a Lexus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Greg! We appreciate your business and your review...enjoy your first Lexus!
Thanks Susan!!
Hi Susan, I would like to say Thank You and it was my pleasure experience in purchasing Lexus NXT 200t. Being a first time buyer, it was difficult for me to understand the nuances of purchase and make right decision. You and your incredible patience, knowledge and due diligence helped each step of this process which was priceworthy. You had articulated each of my questions without a pinch of salt. I would admire your customer service skills and happy to refer my colleagues. Thanks and have a great day!! Sibb
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Sibb! Enjoy your beautiful NX!
GREAT DEALERSHIP AND GREAT SALES STAFF AT LEXUS OF LAS VEGAS
My wife and I have bought four cars from this Lexus dealer: three from Leigh Morehouse and one this time from Susan Leong, her colleague. This dealership is really the best one I have encounter in my entire life (I am 72). Their service, helpfulness, expertise, and care are outstanding, and they really work with a customer to give him or her a good deal on trade-ins (on the latest buy, a Lexus 450h SUV), we got the maximum on a trade in of our third Lexus (another hybrid SUV). Susan and Leigh are real professionals--no high pressure sales pitches, none of the really disaggeable kinds of policies that make people hate buying cars. All the paper work just evaporates with their efficiency and professionalism. Who knew buying a car could be so much fun?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GREAT SALESWOMAN AND A GREAT DEALERSHIP
Just purchased a new Lexus 450h SUV from Susan Leong at Lexus of Las Vegas. This is our fourth car from them and our first from Susan, who is a terrific saleswoman and made it all very easy. We also worked with Leigh Morehouse, from whom we have bought 3 other cars. What a great dealership and a great sales staff. Whoever thought buying a car could be fun? Everything was so simple: we actually bought the car sight unseen by calling Leigh and listing exactly what we wanted from color, interior and options. Miraculously, the exact requirements fitted a car in Salt Lake City, which was shipped to Las Vegas immediately, and we later drove down to pick it up. We received the maximum trade in on another Lexus (our third, another hybrid SUV), and we were treated, as usual, like family. I cannot imagine buying a car anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Peter & Julia! We appreciate your kind words and your business! Enjoy that beautiful hybrid!
very pleased with the service
I came in from cars.com for a used ford ( @ a Lexus dealer ) after going to a few different smaller and larger dealers in town, this was a very pleasant experience , everyone was nice and no pressure what so ever - a little bit of negotiations and I "closed" on my "new" car . all and all the buying experience was the best I encountered and a special thanks goes to my sales rep John Tam who didn't give up and made it happen !!! thank you guys will defenatly remember when its time for a new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Dan! We appreciate your business & your review. Enjoy your "new" Ford!
Great Service
Jason Gil did a great job, I liked his approach to selling cars. He was informative but not pushy. Overall he made my experience with Lexus of Las Vegas easy and enjoy. Thanks for the COOKIES Jason!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Hanna...we appreciate your kind words. Glad you liked the cookies!
excellent services
I had a awesome experience with Lexus of Las Vegas . I'm a happy camper. I flew from Alabama in trusting in Jason from Lexus of las vegas an wasn't disappointed . I truly got more than I expected excellent services my husband an I was picked up by Jason and treated like king an queen with royal service. The car was awesome just as jason told us some extra things was on the car he didn't mention he also made sure i had protective service coverage . I felt like family. The facility was clean and beautifully decorated . I can go on an on about this place. Just go an buy your car from Jason today
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car