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Lexus of Las Vegas

(1,116 reviews)
2025 state dealer award
View 4 awards
2025 state dealer award 2021 state dealer award
2025 consumer dealer award 2021 consumer dealer award

Reviews

(1,116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Las Vegas from DealerRater.

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The Absolute Best in any Class.

I've owned eight different Lexus automobiles over the years. They have always been attentive to my needs and are the most professional team. From initial contact to service, they're in a class by themselves. Every car dealership can learn from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you! We appreciate your repeat & continued business and your kind words.

25000

Great facility and staff from the service to my contact with all support staff. I was in for the 25.000 check and didn't want to wait around. So I was transported to a local health club by the drivers ( two different for dropoff/pickup). Now let's see if you can secure my email and not shop it around. PERIOD

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the review Charlie. We appreciate it!

Delivery of new car.

Every detail was attended to. My salesman was very thorough, knowledgeable, courteous and I felt he cared about me as person, not just a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ask for Moussa!

Moussa was great to deal with in the buying car process. He pays attention to detail and follows up. I appreciate his straight forwardness because it really made the process less stressful. I was able to get a hold of him through text as well and he always got back to me the same day no matter what! If you go to Lexus of Las Vegas, ask for Moussa!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Brandy! We appreciate your review & your business. I will pass this along to Moussa.

Best Dealership Ever!

Everything about Lexus of Las Vegas is top notch! Vahagn Nazaryan is so knowledgeable and always gives me accurate and timely feedback on the status of my car. The work is always done correctly the first time. I love Lexus of Las Vegas!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Lynne! I will pass this along to Vahagn.

Lexus rx350

We were treated exceptionally well by everyone of which we had contact. Johnny and Amanda were very professional and more importantly extremely knowledgeable of your products and legal issues of a car sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Tom! I will pass this along to Johnny & Amanda. Enjoy your car!

Great Salesman - Johnny Chang

The key measurement of success in buying a car is how you feel after you have paid and driven away with your newly purchased vehicle. If you feel good a day, a week, or a month later, then you have completed a good deal. This is how I feel after buying a car from Lexus of Las Vegas. Salesman Johnny Chang was most helpful in my car selection. He first asked me about my vehicle interest so that he can provide me with a list of selections. He then helped me in reviewing various alternatives and even accompanied me to test drive the vehicles. Throughout the process, Mr. Chang was very patient and explained the high and low points of the vehicle. He never pushed me for a quick decision, but instead advised me to consider the vehicle and if such is consistent with my life style. The process in which Mr. Chang provided was a very relaxing way of purchasing a car. It is an experience that I will long cherish because it demonstrates to me the professionalism of the Lexus sales team. Now I am extremely happy with the vehicle that I purchased. I will certainly recommend to my friends to consider visiting Lexus Las Vegas and see Mr. Chang or other salesmen when they need to purchase an automobile. Michael S

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Salesman - Johnny Chang

The key measurement of success in buying a car is how you feel after you have paid and driven away with your newly purchased vehicle. If you feel good a day, a week, or a month later, then you have completed a good deal. This is how I feel after buying a car from Lexus of Las Vegas. Salesman Johnny Chang was most helpful in my car selection. He first asked me about my vehicle interest so that he can provide me with a list of selections. He then helped me in reviewing various alternatives and even accompanied me to test drive the vehicles. Throughout the process, Mr. Chang was very patient and explained the high and low points of the vehicle. He never pushed me for a quick decision, but instead advised me to consider the vehicle and if such is consistent with my life style. The process in which Mr. Chang provided was a very relaxing way of purchasing a car. It is an experience that I will long cherish because it demonstrates to me the professionalism of the Lexus sales team. Now I am extremely happy with the vehicle that I purchased. I will certainly recommend to my friends to consider visiting Lexus Las Vegas and see Mr. Chang or other salesmen when they need to purchase an automobile. Michael S

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your review, Michael...I will pass this along to Johnny Chang. Enjoy your new car!

Outstanding Dealership

Everyone we dealt with at the dealership was very helpful and friendly. Ben, our salesperson was outstanding from the first time we met him when we came in to ask about the new LC 500 that had not actually come out yet. He answered all of our questions and worked with us patiently and professionally to ensure all of our questions were answered. He is a tremendous ambassador for the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Joe. We appreciate your review...I will pass this along to Ben.

Outstanding buying experience

Everyone we dealt with at the dealership was very helpful and friendly. Ben, our salesperson was outstanding from the first time we met him when we came in to ask about the new LC 500 that had not actually come out yet. He answered all of our questions and worked with us patiently and professionally to ensure all of our questions were answered. He is a tremendous ambassador for the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.