Findlay Cadillac

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
54 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 4, 2019

    Was there to purchase a used Jeep. Went for a test drive and gave all the required info to the salesperson and after few minutes he comes back to tell... me that the Jeep was sold to another person. It was sold under me! What a horrible experience. Two good things happened: I got a good deal from the Chevrolet dealer across the street and more important I now know where not to take my two Cadillacs that the leases are due next year that I got from Bellevue Cadillac in Washington. You will never ever get a dime form me, coworkers, family and friends.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 24, 2019

    Great service for my leased vehicle. Have received quality service over past 6 years.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 12, 2012

    Researched car remotely via add and pictures. Made phone calls to express interest. Took one call to get bottom line price and executed the deal. All paperwork... completed via fed ex. I flew in and they picked me up at airport and I drove the car home. Who knew buying a car 500 miles away would be so easy. Overall great experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 21, 2019

    My overall buying experience was a great. Daniel Botta, Sergio Brooks and Deb Topham were all exceptional to work with, Their courtesy, knowledge and professionalism... were 5-Star. In my opinion Findlay Cadillac and it's amazing staff have taking car buying to the next level with their customer service experience. Congrats!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 20, 2019

    Like always I had a great experience in the parts department.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 9, 2019

    Mike Giordano always makes my service experience amazing

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 25, 2019

    Always prompt, quality and friendly service @ Findlay Cadillac - been going there for 12 years!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 20, 2019

    My needs were met in a timely manner and the vehicle is working fine.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 22, 2019

    Excellent service. Quality service done on time. Would highly recommend.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 5, 2018

    The service I got at Findley Cadillac was fine in every respect. Some of the work was covered by warranty; some was not. The company completed all the... work with no remaining problems. I had a loaner car from Findley while the work was done. The service contact at Findley diagnosed the necessary engine repair just from the smell in the car; I had not noticed and would not have known what the smell meant anyway; it was not strong.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews