Reviews
Write a reviewFrom the time I arrived until the time I picked up the
From the time I arrived until the time I picked up the service experience was awsome.
We are happy to see that you had a positive experience when visiting our dealership! We look forward to delivering the same experience on your next visit. Your Friends at Chapman Las Vegas Dodge
Holly is the best, along with Jesse in service.
Holly is the best, along with Jesse in service. Fast and professional. Jovan thanks for the truck
Amazing staff!
Amazing staff! So helpful made me feel comfortable! Will recommend to everyone I know!l that is looking for a new car!
Brandon, We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests and we are glad that this commitment was reflected in your visit. We look forward to serving you again! Your Friends at Chapman Las Vegas Dodge
Chapman advisor was very helpful and responsive to my
Chapman advisor was very helpful and responsive to my questions and concerns. Short on staff took longer than normal.
Audrey, We built Chapman to provide the best possible service to every customer who walks through our doors. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Your Friends at Chapman Las Vegas Dodge
I’ll be back again!
Always great and consistent service.
Always great and consistent service. Andrew is very professional and courteous. Service is done quickly and efficiently every time.
We’re so grateful that you took the time out of your day to share your review with us. We will make sure Andrew receives your kind feedback. They will be thrilled to know their hard work has paid off. Your Friends at Chapman Las Vegas Dodge
The service tech was adequate.
The service tech was adequate. The communication was not as good as I would have liked. Not sure how the service manager determines the priorities whether it is FIFO or by reservation, but I felt as though our case, which was being stranded RV”ers urgency and understanding seemed to be lacking. But again communication was not good. In the end the vehicle was repaired and seems to be working properly. So overall they fulfilled their responsibility and could use a little work to receive 5 stars.
We would like to apologize for your less than 5-star experience. It is always our goal to provide the very best of service to all our valued customers. Thank you for your review and please let us know if there is anything we can assist with in the future. Your Friends at Chapman Las Vegas Dodge
Service was efficient and I was put in line before they
Service was efficient and I was put in line before they were officially open for the day.
John, We greatly appreciate your business and we are very happy to hear that you had such a good experience at our dealership. Your Friends at Chapman Las Vegas Dodge
Well treated the service manger was a nice person the
Well treated the service manger was a nice person the service writer was very kind as well
Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had such a good experience at our dealership. Your Friends at Chapman Las Vegas Dodge
This dealer bends over backward to ensure excellence in
This dealer bends over backward to ensure excellence in customer service. Rick in the service area provided top-notch advice on needed repairs.
We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests and we are glad that this commitment was reflected in your visit. We look forward to serving you again! Your Friends at Chapman Las Vegas Dodge
I showed up first thing in the morning.
I showed up first thing in the morning. No appointment and was told he about 2 hrs for my Oil Change. I was ok with that and decided to stay and wait. Much to my surprise that 45 minutes later they are done with my oil change and tire rotation. These guys really made my experience awesome!
We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests and we are glad that this commitment was reflected in your visit. We look forward to serving you again! Your Friends at Chapman Las Vegas Dodge