Waxahachie Dodge Chrysler Jeep

Very disappointed with the dealership as price on this site was not the same price as the one offered. Why list a price if won’t be offered? Had I been told that from the beginning I wouldn’t have filled out that application online. I understand the sales person does not have to be authority but honesty is definitely lacking at this place.

I seen a car on the web went and bought the car when we was doing the paperwork I noticed that the price was higher than what was on the website I asked they said it was a buy now on line price with a credit card or debit and I told them that it doesn't say that on the website, they were supposed to fix what was wrong with it and now there saying it has been to long for any thing to be fixed I will not be buying anymore cars from them and I will tell my friends not to go there!!

Great experience on a long distance deal. Vehicle was shipped and arrived before I had signed paperwork! Vehicle arrived as advertised with recent repairs completed, new tires, and detailed.

Reporting to attorney general. False advertising of vehicle price, would not honor or sell for what was advertised.

On Labor day, I visited Waxahachie Autoplex in hope of finding a vehicle for my stepson. While I was there I saw a vehicle that my wife and I loved and inquired about it on top of the vehicle my stepson liked. The salesman told me that he would cut me a deal and take my trade in with zero down if I purchased the vehicle my stepson wanted. My stepson ended up purchasing the vehicle and I was told to come in the following day to work on the deal he proposed for the vehicle I wanted. After being there an hour the salesman came back with a “proposed monthly payment” but then told me that they could not take my trade in. At this point HE recommended for me to report it stolen, wait for the money from my insurance, then dump my vehicle in a field somewhere. After another hour passed the sales manager at this site said they would take my trade in if I purchased a NEW vehicle at a much higher price. At this point I just walked out and went home. The following day I received a text from a general sales manager(not the one I had spoken to the day before) thanked me for stopping by the day before and asked if we could make a deal that day. I told him everything I was told and what I went through and he apologized and guaranteed his manager would call me to “make it right” and finalize a deal for the vehicle I wanted from the beginning. To this day, I have not had a follow up text or phone call that this particular “manger” had promised. Later that day, the sales manager I had dealt with at the dealership the day prior called me and his first words were that he had gotten the monthly payment for the NEW vehicle down to a specific amount. I told him it was a bit high and would think about it. When I reached out to him to agree on the amount he had told me, I was told he never mentioned that price in our text, (of course not, because I was told this over a phone call). I have not spoken to anyone or heard from anyone from this dealership since then. To summarize my experience with this dealership, I was told they would work out the deal for the vehicle I wanted the first day I stepped foot on the lot, which turned out to be a complete lie. The sales man recommended for me to do something which I think may very well be illegal. I was then offered a vehicle totally different from what I had mentioned I wanted at a much higher price in order to make a deal and pretty much I was being accused of lying about a number I was told they could do. So I don’t know if a complaint to the Better Buisness Bureau, Federal Trade Comission or simply posting about this shady and unethical dealership is the route I should go, but anyone considering this particular dealership for their next vehicle purchase should know how the operate!

Daniel Diaz tried to sell my daughter a car that it never been checked, cleaned,serviced wanted to full down payment while they continue to work on it the lies came out of his mouth so fast he couldn’t keep track of them all and every time we asked a good solid question. He would avoid answering it by bringing up something else watch. Watch out for this place folks

They are Crooks. Buyers Beware. They sold my mother a car without disclosing a recall on the car. They kept the car for 21 days to get service. What does that tell you. Again buyers beware

Scam! Buyer beware! This place will increase the price of the vehicle once you are there. They will add on a random “tint and paint” package over $2k that is not advertised and not possible to opt out of. They lie about credits/rebates that they are not knowledgeable about to begin with, just to get you with their finance department. Once they’ve hooked you with their false advertising, they screw you even more by running your credit and telling you that their high APR rate is what it is and you can either “take it or leave it”. I was already prequalified with another bank. Do not believe a word they say. Even after wasting my time, the only thing they said was “oh well”.

This was the best car buying experience I’ve ever had. Thanks to Mr. Dwight and Mr. Gary I definitely will be referring and will shop again….

I was approved for the vehicle i wanted and had an appt to come test drive but when i got there they had someone else looking at the vehicle and they sold it to that person so no i will not be doing business with this dealership