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Kars R Us

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (70 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Righteous customer service

"Hassle Free", these guys are righteous, made the buying transition easy..THANK YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer never responded and warned by friends

I contacted this dealer twice but never got a response.Then,I asked my friend who did business with the dealer in the past and he shared his horrible experience with the dealer.This gave me reason to be happy that this dealer never responded to my inquiries.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Never responded to my inquiries

I inquired about a lexus that has been listed on their website for a while but no one from the dealership got back to me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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It was okay

The service was okay, the price was a little high, and car had a lot of parts that was coming off. For example my wife was in the back seat and when she roll down the window it was okay, but when she roll-up the window the mount for the window came off. that's when I noticed that all the mount for all four windows was missing. Also it's been over four week's and still no plates and or paperwork for registration.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing experience!!

By far the best car buying experience we have ever had. They truly make it special for anyone walking in the door. I didn't feel pressured about any part of this. We recently got our bmw a year ago somewhere els and the experience wasn't good. But now that we have bought our truck here we won't go anywhere els but here. ! Great service guys I appreciate you getting us a great apr also. !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

thank you for purchasing from us we value your business welcome to the Kars R us Family...

Honest & straight forward with exelent service

By far the best and easiest way to buy a car. Ramon was really helpfull and stayed over an hour to help us with the purchase. I even recieved a call from them a few days later to see how we liked the vehicle and to ask if there was any problems. I would highly recomend Kars R Us for your next purchase. An all around 5 star dealer without a doubt !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thank you and welcome to our family

STOP! SHOP! SOLD! SATISFIED!

Ramon and Johnny were very helpful...knowledgeable and did not hesitate to assure that I was completely happy with the car that I chose. Friendly and hospitable too! I would refer anyone to Kars R Us! I even took a few of their business cards and posted at work for future buyers! I am ever so grateful and cannot say enough without rambling so I'll be straightforward as they were with me..."No need to choose another dealership, make the call/visit and drive off today with your newly purchased vehicle!!"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I know you where recommend by someone and I am sure if you where treated correctly you will do the same we have been in business for over 8 years and repeat customers are what has help us throughout. We strive on approving the customer on the car they want to buy not the one the dealer wants to put them in. Thanks again and happy holidays... Ramon Mendoza

2012 honda accord purchase

Absolutely the best car buying experience I have ever had. From the moment my husband and I walked onto the lot we felt as ease. We were allowed to browse through the cars with the comfort of knowing the sale associates were there to answer our question while giving us our space to examine the vehicles we liked. The inventory is excellent with lots of great cars to choose from. Additionally the entire staff was above and beyond professional and very welcoming. Financing was an absolute ease. Ramon treated us more like a friend than a customer he wanted to make money off of. I will recommend kars r us to anyone buying a car and I will definitely return if I need to buy another car. Thank you again guys!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We believe great service comes from great customers and we appreciate your business. Thanks again. Happy holidays. ...

Great service

Friendly service, NO pushy salesman & easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks lety for your purchase and welcome to the kars r us family....

Happy customer

No pushy sells men and great fast service! Happy with my 2014 Lexus IS250 F

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kars r us wants to thanks you and have a happy holiday