Reviews
Write a reviewGreat Service
Fast friendly and love they treat my vehicle likes it their own. Explained in detail what was done and felt informed and confident about quality of USA MADE products being used in the service. Service Advisor showed responsiblilty in the care of my vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchase of a new truck
We just purchased a new truck and I must say it was an excellent experience. I normally hate going to car dealerships because they try to put you into something you may not want or afford. Leo Hart was our Sales Consultant and he was extremely knowledgeable and did not pressure us in anyway. We were very pleased with our entire experience at Elko Motor Company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love the Change
Since this dealership has become Elko Motors the whole atmosphere has changed for the better. Not only would I go back and purchase a third vehicle from them I will continue to entrust my pick-up to them. The people are fantastic and they aim to please; they actually succeed at this. They are the best local dealership and I love the direction they have taken.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vehicle for service
very happy with service I only been deal with service department and they very helpful, defintely will reconment to anybody, I am so glad they change owner because the previous owner it horrible, if I ever going to purchase another vehicle definetly give them a try.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
oil change and tire rotation
I took my tacoma in for an oil change/tire rotation. . The service people were courteous. They told me it would be quite a wait.. But they were pretty prompt in getting it done. So I was pleased with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
check engine light
Had problem with jeep and they took care of it asap got me back on road
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
elko motors
great experience and customer service. I would definitely recommend them to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I will never go anywhere else!
Sanka was our sales associate and she was AMAZING! There was no pressure to purchase anything and we could have a regular conversation, it didn't feel like I was talking to a car sales person. They gave us top dollar for our trade-ins and managed to get us an amazing interest rate. Customer service was also amazing! We have purchased 3 vehicles from Elko Motor Company and will continue to bring our service here and recommend it to all of our friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
LADIES: This Place is THE Best In the West!!
Since 1993 my car buying and service experiences had been as a lone female mostly "crying in the wilderness". From unnecessary and costly repair work to replacing aging used cars my confidence level in auto matters was ground down to the point I thought car dealers were three grades below whatever profession was in last place! Then, 30 December 2013 by happenstance I stopped by ELKO MOTOR COMPANY! Wah-Lah! Absolutely different from anywhere else I've ever been - ended up purchasing a slightly pre-owned brand new 2014 Jeep GC Limited. Purchase process was smooth, uncomplicated and FAST - no haggling, no pressure and very pleasant. Since I started with EMC 18 months ago I have had my gorgeous car serviced and repaired - no haggling, quick, easy, no unnecessary costs. During both oil changes the EMC OWNER has cruised through the pleasant waiting area and greeted me warmly, like a member of his car buying family. No more long, arduous out of town trips trying to find honesty, integrity, and someone with my best interests in mind when it comes to buying a replacement or repairing my car. EMC - where have you been all my life? Certainly glad you are in My Home Town now! Friends: Wherever you are in the West - EMC is worth the trip to meet your car buying and service needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Better than I anticipated
When I originally called for transmission repairs I was informed it could be 2 weeks before being diagnosed and up to a month for repairs. One week later from the day I dropped it off I get a call saying my warranty was going to cover it and part was ordered. I went in 2 days later and it was ready. I was so ecstatic when Leni gave me the first call because we had just moved here and as everyone knows a new area you need a car to get around when you have kids as well. Great service and great people I will be returning to them for all my jeep needs in the future. As well as my husband has his eye on a couple trucks. Definitely a great place for repairs.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase