Reviews
Great service quick in and out ahmed helped us with evry
Great service quick in and out ahmed helped us with evry question we had thanks 😊
Great service quick in and out ahmed helped us with evry
Great service quick in and out ahmed helped us with evry question we had thanks 😊
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear Ahmed and the team provided helpful & efficient service during your recent visit here at Courtesy Chrysler Dodge Jeep Ram! Thanks for the kind review - we hope to see you again next time!
The customer service was excellent.
The customer service was excellent. The service time was great and the price was reasonable
The customer service was excellent.
The customer service was excellent. The service time was great and the price was reasonable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your five-star rating! Thanks so much! - Courtesy Chrysler Dodge Jeep Ram
Very professional.
Very professional. Would definitely come back .maddox my sales man very curious and professional.5 star
Very professional.
Very professional. Would definitely come back .maddox my sales man very curious and professional.5 star
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We're delighted to hear that Maddox provided a professional experience at Courtesy Chrysler Dodge Jeep Ram. We look forward to welcoming you back in the future!
Shoutout to Maddox Simmons who has been our salesman at
Shoutout to Maddox Simmons who has been our salesman at Courtesy CDJR at Stonecrest. This was our third time within this year going to him to purchase vehicles for our family. We purchased a Chrysler Pacifica in January, a used Honda Civic in June and a Jeep Renegade in October. I highly recommend anyone looking for a new or used vehicle to contact Maddox, you won’t be disappointed! If you don’t see what you want on the lot, he will find you what you are looking for. He is such a great friendly guy & terrific to work with. He is very knowledgeable about cars. He has our business for life! This is the best dealership around! From the minute you walk through the door to signing the paperwork with the finance department it was an easy process. I use to dread going to dealerships looking for cars in the past but we found the place we will continue to go to for future needs. It has been the easiest & most pleasant experience we have ever had when buying cars. Thanks again to Maddox Simmons for everything!
Shoutout to Maddox Simmons who has been our salesman at
Shoutout to Maddox Simmons who has been our salesman at Courtesy CDJR at Stonecrest. This was our third time within this year going to him to purchase vehicles for our family. We purchased a Chrysler Pacifica in January, a used Honda Civic in June and a Jeep Renegade in October. I highly recommend anyone looking for a new or used vehicle to contact Maddox, you won’t be disappointed! If you don’t see what you want on the lot, he will find you what you are looking for. He is such a great friendly guy & terrific to work with. He is very knowledgeable about cars. He has our business for life! This is the best dealership around! From the minute you walk through the door to signing the paperwork with the finance department it was an easy process. I use to dread going to dealerships looking for cars in the past but we found the place we will continue to go to for future needs. It has been the easiest & most pleasant experience we have ever had when buying cars. Thanks again to Maddox Simmons for everything!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Donna, thank you for your glowing review and continued trust in Maddox and the Courtesy Chrysler Dodge Jeep Ram team! We're delighted to hear about your positive experiences with us. Enjoy all of your new vehicles, and we look forward to serving you again in the future!
I have been in the Jeep community for over 20 years.
I have been in the Jeep community for over 20 years. I've recently purchased another Wrangler and brought it into Stonecrest Jeep Dodge, for a diagnostics check. I was advised that I needed a Clockspring and my tires were showing signs of dry rot and it was suggested to purchase a new set. At that time I was told that the tires would be buy 3 and get the 4th for a dollar, I agreed on all service. Time passed while waiting on parts (approximately 2 weeks), I was assured that I would get the tires because it was agreed upon and on a open ticket. Once picking up my Jeep I was told that I had to pay full price for all 4 tires. I asked to speak to the Rusty Higgins to discuss the price, he never came. Upon arriving home I noticed that the tires I paid full price for were NOT the ones on my vehicle. I returned to the dealership not only to have them fix the issue but to speak to Rusty regarding the deal that I was promised. I requested to speak to Rusty, an associate returned with a forwarded message from him(" GO FILE A COMPLAINT").. I left Chrysler Dodge Jeep Stonecrest feeling Ignored, Dismissed and Extremely Frustrated!!!!. Rusty Higgins showed no concern for the customer which makes him VERY UNPROFESSIONAL..
I have been in the Jeep community for over 20 years.
I have been in the Jeep community for over 20 years. I've recently purchased another Wrangler and brought it into Stonecrest Jeep Dodge, for a diagnostics check. I was advised that I needed a Clockspring and my tires were showing signs of dry rot and it was suggested to purchase a new set. At that time I was told that the tires would be buy 3 and get the 4th for a dollar, I agreed on all service. Time passed while waiting on parts (approximately 2 weeks), I was assured that I would get the tires because it was agreed upon and on a open ticket. Once picking up my Jeep I was told that I had to pay full price for all 4 tires. I asked to speak to the Rusty Higgins to discuss the price, he never came. Upon arriving home I noticed that the tires I paid full price for were NOT the ones on my vehicle. I returned to the dealership not only to have them fix the issue but to speak to Rusty regarding the deal that I was promised. I requested to speak to Rusty, an associate returned with a forwarded message from him(" GO FILE A COMPLAINT").. I left Chrysler Dodge Jeep Stonecrest feeling Ignored, Dismissed and Extremely Frustrated!!!!. Rusty Higgins showed no concern for the customer which makes him VERY UNPROFESSIONAL..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Customer
Service was exceptional! Salesman, Reggie had personality and respect throughout the complete process. I would definitely refer customers to Reggie. My overall buying experience was awesome.
Customer
Service was exceptional! Salesman, Reggie had personality and respect throughout the complete process. I would definitely refer customers to Reggie. My overall buying experience was awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer
My car came in with the engine light. The service department found the issue, unfortunately was not able to fix it due to my warranty. Great customer service and assist me every step of the way
Customer
My car came in with the engine light. The service department found the issue, unfortunately was not able to fix it due to my warranty. Great customer service and assist me every step of the way
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
My vehicle was taken in for service and the service advisor told me of a possible future failure of the serpentine belt. The service was done in a timely manner.
Service
My vehicle was taken in for service and the service advisor told me of a possible future failure of the serpentine belt. The service was done in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Battery replacement
Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat
Battery replacement
Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Battery replacement
Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat
Battery replacement
Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase