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Auto One

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (537 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (537 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Looking for a new work truck

For my first time buyer experience Shalanda took care of everything. It started online and finish in person. Great experience, quick and friendly. All questions answer and all issues resolved. For sure I will recommend there services and Shalanda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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i love my new car Shalanda !

guest service was amazing very helpful and answered every question with all the information i needed i most definitely would recommend auto one to any of my peers and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ford Mustang

They did a nice job getting the vehicle ready. JJ really went the extra mile

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Broken promises

I am a very disgruntled customer, first off it took 8 hrs from when I got to dealership to I bought car. I felt pressured into a contract I want happy with after spending entire day there I settled. I bought fusion in August 2017 and was promised plates in 6 wks tops then promised no later than Dec 5 which expired as well along with paper tags. I was told I couldn't get paper tags unless I go to corporate which is very inconvenient without legal transportation I feel they should accommodate me not the other way around. It's been a horrible experience thus far

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My New Camaro

Despite the time for my ride here the service was awesome. The salesman didn't pressure a sale said he could help me out in my situation and fell through on his end. Robert Rosales is a very nice guy and he works with a great crew, PLEASE DO RESEARCH on all the numbers and the car lot before going. I love professionalism and they have it, doesn't look like much on the outside but the crew and the cars are nice and i'm glad I made the choice THANK YOU.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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auto one excellent service

ALEX Ochoa was very helpful and professional ,and treated us with respect thank you so much with your service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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sHALANDA IS GREAT I LOVE MY NEW CAR

THE STAFF WAS GREAT SHALANDA IS THE BEST FAIR HONEST GREAT GROUP OF PEOPLE MARCO IS WOUNDERFUL EVERYTHING WENT SMOOTHLY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AUTOONE EXELENT

THANK YOU ALEX OCHOA FOR SELLING ME 2014 CHEVY IMPALA GREAT SERVICE VERY PLEASED

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my new car!

It was a quick, and great experience here at auto one, right when I got here my sales person Shalande Pereira was quick to help me out and right away I found what i was looking for. They were easy to talk to, very friendly and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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i LOVE MY NEW CAR

I never had a suv before and i am very happy with my purchase and God bless autone, thanks Shalanda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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