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Auto One

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (537 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (537 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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COME SEE ROBERTO!!!!!!!

ROBERTO WAS VERY HELPFUL. I HAD A VERY GOOD EXPERIENCE WITH WORKING WITH HIM. I WOULD RECOMMEND ANYONE TO COME HERE IF YOU ARE LOOKING TO BUY A CAR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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ANDRE GUTHRIE'S FIVE STAR CUSTOMER SERVICE!!

ANDRE CONTACTED ME THE DAY AFTER I PLACED AN ONLINE INQUIRY FOR THE CAR I'VE BEEN WANTING. ANDRE CALLED ME AND WAS VERY POLITE AND RESPECTFUL OVER THE TELEPHONE. HE GAVE ME AN APPOINTMENT TO COME LOOK AT THE VEHICLE AND WAS NOT AT ALL UPSET TO FIND OUT THAT I HAD TO RESCHEDULE. ANDRE WAS VERY PATIENT WITH ME AS I SELECTED A DIFFERENT CAR EVERY 5 MINUTES DUE TO PRICES AND PAYMENTS. ANDRE KNEW WHICH CAR I TRULY WANTED AND MADE SURE THATS THE CAR I STAYED TUNED IN ON. WHEN I ARRIVED TO THE OFFICE TO FILL OUT PAPERWORK AND SUCH, ANDRE OFFERED REFRESHMENTS AND ASKED ALL QUALIFYING QUESTIONS TO ASSURE I WAS COMFORTABLE. I WOULD LIKE TO THANK WHOEVER HIRED ANDRE, HE HAS AWESOME CUSTOMER SERVICE SKILLS AND HE IS VERY MUCH SO, AN ASSET TO AUTO ONE! THANK YOU ANDRE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tony Review of AutoOne Sales Man Andre

Friendly fast service i was able to get a car finance with all the requirements that I needed such as down payment, monthly payments. Great sales man I appreciate his hard work to make sure I was satisfied with the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 Chevy Cruze

I went to Auto One to purchase my 2012 Cruze, not only did they work a great price and deal. They went above and beyond the means to make sure I got everything I could want. In the few problems I did have wasn't problems at all for them. I would recommend all my friends and family to go to Auto One for a car. Jose Barajas and Marco were great people gave great customer service and made I got into the 2012 Chevy Cruze. Thank you Auto One Deanna Lee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fernando

Fernando was very helpful finding my daughter the perfect car! The finance manager really came through for us. He found us great rates! Thanks to the staff at Auto One, my daughter has a GREAT car at low monthly payments that she can afford!!! Thanks so much!!! We'll be back for our next purchase!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My salesperson was very kind and coursteous.

This was an excellent experience. I appreciate the willingness to help me find the car of my dreams.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service!

So far my experience has been great with Auto One TX... the staff is very friendly and accommodating... the cars on the lot are nice... they helped me get financed for my first car with no problems... would recommend to anyone else looking for a used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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LOVE LOVE MY MERCEDEZZZZZ

THIS IS THE BEST DEALERSHIP IN ARLINGTON TX AND I WOULD RECOMMEND EVERYBODY TO COME AND GET THEIR CAR HERE.....I LOVE IT. THE PEOPLE AND THE CARS ARE AWESOMEEEEEEEEEEE COME SEE MARCO AND NINA AND THE MAIN MAN JOSEEEE......

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Auto One

The staff was very professional and easy to work with. I would recommend to anyone who asked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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William was a very good salesman.

Very helpful and exceptional. I'd refer everyone to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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