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Safford Chrysler Jeep Dodge RAM Fiat of Springfield

(971 reviews)
Visit Safford Chrysler Jeep Dodge RAM Fiat of Springfield
Sales hours: 9:00am to 9:00pm
Service hours: 6:30am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 6:30am–8:00pm
Tuesday 9:00am–9:00pm 6:30am–8:00pm
Wednesday 9:00am–9:00pm 6:30am–8:00pm
Thursday 9:00am–9:00pm 6:30am–8:00pm
Friday 9:00am–9:00pm 6:30am–8:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (888) 759-5321 (888) 759-5321
Used (877) 412-7878 (877) 412-7878
Service (877) 438-5869 (877) 438-5869

Inventory

See all 219 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2024.
Welcome to Safford of Springfield. We are your preferred VA DC MD Chrysler Jeep and Dodge dealer for both new and certified used vehicles in Virginia and Northern Virginia. Our Dealership sells Chrysler Dodge Jeep and Ram vehicles and we service all Chrysler Dodge Jeep and Ram vehicles.

We pride ourselves on taking customer service to the next level beyond Five Star. Your satisfaction is our number one priority and our outstanding team of Sales Service and Parts Professionals are eager to serve you.

Give us a Call!!!!
We guarantee that we will always have the lowest price around no other dealer will offer you a better deal.

Service center

Phone number (877) 438-5869

Service hours

Monday
6:30am–8:00pm
Tuesday
6:30am–8:00pm
Wednesday
6:30am–8:00pm
Thursday
6:30am–8:00pm
Friday
6:30am–8:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(971 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Chrysler Jeep Dodge RAM Fiat of Springfield from DealerRater.

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Very good people.

Very good people. Easy to talk and work with. Do wish they would have filled gas tank like they said they would though. Only filled 3/4 full. Overall, happy with purchase.

Very good people.

Very good people. Easy to talk and work with. Do wish they would have filled gas tank like they said they would though. Only filled 3/4 full. Overall, happy with purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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They had my truck for 8 months.

They had my truck for 8 months. While I don’t blame the for the problems with my truck, the communication was awful, loaner car subpar. Finally got my truck back with no gas, filthy both inside/outside, no windshield washer, no compensation.

They had my truck for 8 months.

They had my truck for 8 months. While I don’t blame the for the problems with my truck, the communication was awful, loaner car subpar. Finally got my truck back with no gas, filthy both inside/outside, no windshield washer, no compensation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Very difficult to deal with.

Very difficult to deal with. Pricing is very deceptive. I wont do buisness with a dealer who employs trickery with pricing/quotes.

Very difficult to deal with.

Very difficult to deal with. Pricing is very deceptive. I wont do buisness with a dealer who employs trickery with pricing/quotes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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The service was great.

The service was great. The team was curious and very nice. It took a little more time as they were very busy. The dealership clean organized and coffee and snacks are very nice touch

The service was great.

The service was great. The team was curious and very nice. It took a little more time as they were very busy. The dealership clean organized and coffee and snacks are very nice touch

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind feedback and apologize for the delay in the in the service this time around. Please let us know if there is ever anything else that we can assist you with in the future!

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Drove over an hour to view a vehicle that was for sale

Drove over an hour to view a vehicle that was for sale (2022 dodge Durango) VIN: 1C4SDJCTXNC223113. The vehicle was listed at $33,900. When I arrived, I noticed three of the 4 doors had different color paint. The black metallic coloring did not match. I am immediately lead to believe the vehicle was involved in some type of accident. We check the car fax, nothing. The paint job on this vehicle was absolutely terrible. The salesman “moe” attempted to pressure me into test driving the vehicle after I discovered the poor coverup. The sales manager then attempted to downplay the damage stating they would fix the paint if I purchased the vehicle that day. There is no pride in this dealership whatsoever. Please be cautious if purchasing this vehicle. (2022 dodge Durango VIN 1C4SDJCTXNC223113). It %100 has been in some type of accident that dodge/ram attempted to conceal. Oh by the way, the moment I left the dealership, they raised the price to $36,500. No integrity whatsoever.

Drove over an hour to view a vehicle that was for sale

Drove over an hour to view a vehicle that was for sale (2022 dodge Durango) VIN: 1C4SDJCTXNC223113. The vehicle was listed at $33,900. When I arrived, I noticed three of the 4 doors had different color paint. The black metallic coloring did not match. I am immediately lead to believe the vehicle was involved in some type of accident. We check the car fax, nothing. The paint job on this vehicle was absolutely terrible. The salesman “moe” attempted to pressure me into test driving the vehicle after I discovered the poor coverup. The sales manager then attempted to downplay the damage stating they would fix the paint if I purchased the vehicle that day. There is no pride in this dealership whatsoever. Please be cautious if purchasing this vehicle. (2022 dodge Durango VIN 1C4SDJCTXNC223113). It %100 has been in some type of accident that dodge/ram attempted to conceal. Oh by the way, the moment I left the dealership, they raised the price to $36,500. No integrity whatsoever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Dave, We are very sorry to hear about your recent experience at our dealership. Your feedback is very important to us and will be given to our management team to review. Please reach out to our General Manager, Erica Ramsey at your convenience at 703-866-1700.

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Cost of oil change too much, no vacuum or car washed

Cost of oil change too much, no vacuum or car washed didn't ask if wanted

Cost of oil change too much, no vacuum or car washed

Cost of oil change too much, no vacuum or car washed didn't ask if wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your feedback is very important to us and will be given to our management team to review for improvements.

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I brought my 2022 Ram with 24K miles in for service in

I brought my 2022 Ram with 24K miles in for service in July 2024 because I was experiencing transmission issues. It’s now December and I don’t have an ETA for its return nor can they tell me what’s wrong with my vehicle. I’ve had Chrysler vehicles for decades, but this dealership has brought an end to that loyalty. They may be great if you only need an oil change, but good luck if you have an actual issue with your vehicle. I’d recommend going somewhere else.

I brought my 2022 Ram with 24K miles in for service in

I brought my 2022 Ram with 24K miles in for service in July 2024 because I was experiencing transmission issues. It’s now December and I don’t have an ETA for its return nor can they tell me what’s wrong with my vehicle. I’ve had Chrysler vehicles for decades, but this dealership has brought an end to that loyalty. They may be great if you only need an oil change, but good luck if you have an actual issue with your vehicle. I’d recommend going somewhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very sorry to hear about your recent experience in our service department. Your feedback is very important to us and has been given to our management team to review and look into.

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We bought a 2022 Toyota Highlander and we’re very pleased

We bought a 2022 Toyota Highlander and we’re very pleased by the overall experience. We felt we got a good trade-in for our car and a good price on the new-to-us car. Our salesman was Sultan Mansoor and he was helpful and knowledgeable. I would certainly recommend this dealership based on our experience!

We bought a 2022 Toyota Highlander and we’re very pleased

We bought a 2022 Toyota Highlander and we’re very pleased by the overall experience. We felt we got a good trade-in for our car and a good price on the new-to-us car. Our salesman was Sultan Mansoor and he was helpful and knowledgeable. I would certainly recommend this dealership based on our experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so happy to hear about your recent experience with Sultan! If there is ever anything else that we can assist you with in the future, please let us know. Thanks again and congratulations - Enjoy!

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Great dealership with a great team which I found the

Great dealership with a great team which I found the right car for me, especially the salesman Jason Paz he was very helpful and had good knowledge of all the vehicles there and answered all my questions, he didn’t disappoint and highly recommend talking to Jason to get the right vehicle for you, he is your man for your next vehicle and will be going back in the future for a new set of wheels!!!!!

Great dealership with a great team which I found the

Great dealership with a great team which I found the right car for me, especially the salesman Jason Paz he was very helpful and had good knowledge of all the vehicles there and answered all my questions, he didn’t disappoint and highly recommend talking to Jason to get the right vehicle for you, he is your man for your next vehicle and will be going back in the future for a new set of wheels!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

chriscollingwood Great dealership with a great team which I found the right car for me, especially the salesman Jason Paz he was very helpful and had good knowledge of all the vehicles there and answered all my questions, he didn’t disappoint and highly recommend talking to Jason to get the right vehicle for you, he is your man for your next vehicle and will be going back in the future for a new set of wheels!!!!!

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Easy-to-use online appointment scheduler.

Easy-to-use online appointment scheduler. Friendly and efficient intake process. Succinct text updates (you can also choose phone calls or email). Pleasant waiting area with Wi-Fi, a variety of seating, coffee, water, snacks. Alex did great job overseeing my oil change, tire rotation and maintenance checks. State inspection, too.

Easy-to-use online appointment scheduler.

Easy-to-use online appointment scheduler. Friendly and efficient intake process. Succinct text updates (you can also choose phone calls or email). Pleasant waiting area with Wi-Fi, a variety of seating, coffee, water, snacks. Alex did great job overseeing my oil change, tire rotation and maintenance checks. State inspection, too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Susan! We appreciate you taking the time to leave such a kind review of your recent experience in our service department. We are thrilled to hear that you are happy with your visit. If there is ever anything else that we can assist you with in the future, please do not hesitate to let us know. Thanks again - see you next time!

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