Kitsap Auto Outlet

4.0
(29 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:30am–4:30pm
Tuesday 9:00am–7:00pm 8:30am–4:30pm
Wednesday 9:00am–7:00pm 8:30am–4:30pm
Thursday 9:00am–7:00pm 8:30am–4:30pm
Friday 9:00am–7:00pm 8:30am–4:30pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
(360) 479-7801 (360) 479-7801

Inventory

About our dealership

This seller has been on Cars.com since November 2016.
We recognize that when we sell you a quality used vehicle the relationship with you has just begun. Our goal is to provide great customer service before during and after the sale.

Financing for ALL Credit levels
Rates as low as 1.89%
Access to over 40 Credit Unions and Major Lenders for Washington and Oregon
Speedy Approval Process
Welcome to Kitsap Auto Outlet -Your source for Quality pre-owned Vehicles

Service center

Phone number (360) 479-7801

Service hours

Monday
8:30am–4:30pm
Tuesday
8:30am–4:30pm
Wednesday
8:30am–4:30pm
Thursday
8:30am–4:30pm
Friday
8:30am–4:30pm
Saturday
Closed
Sunday
Closed

Reviews

4.0
(29 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

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5.0

David wright service advisor

David wright service advisor very informative very helpful and kept me up to speed daily about my car's repairs being done got my car in sooner than was expected and I am very thankful for all of his help

1.0

Worst service

I bought a van from them with 50,000 miles on it. Drove off the lot and I guess there wasn't financing in place. Put new stereo in and backup camera. They called me three days later and told me to bring it back. I was so mad financing was not done before leaving. They kept the stereo and camera. Without a refund for those items upgraded.

1.8

Stay clear of these guys

Brake system alarmed less than 5min after pulling out of their lot. Mechanic tells me the code was reset. Kitsap Auto Outlet refused to fix it or pay for repairs on 1 day old car. Horrible company!! Don't roll the dice with these guys.

1.5

Worst service I've ever encountered.

I bought a dodge back in september 2018. Buying the car originally wasnt really an issue. They never told me about a recall on the car that needed to be done since may of 2018. I had the recall fixed by dodge free of charge with no hassle whatsoever but I also had another major issue that needed to be fixed asap, as my car wouldnt even start. The issue is covered under warranty but they cant seem to even take our phone calls. They always say they are too busy and to call back or that they will have someone call us. Now they are too busy to have the car towed and worked on and are not offering any alternative solutions when the tow and the repairs are both still under the extra warranty that I purchased. After speaking about my experience with a few others who I met that have also purchased vehicles from kitsap auto outlet in the previous years and I have not met a single person that has anything even slightly decent to say about them after the purchase of their vehicle. I would reccomend buying a 10 speed from a homeless person on the corner before EVER purchasing from kitsap auto again. Do yourselves a favor and do your research on where you are spending your money. These people should not be in business. Just because sometimes they have nice salesmen doesnt mean they are a good business with good business practices. I spoke with the manager and a sales person for about 15 minutes where they would not listen to my concerns or my questions and offered no help or suggestions didnt even offer to look at my car. My husband has been calling them everyday they've been open for a week now and its always the same "we are really busy can you call back later?" Complete joke of a business.

5.0

Great dealer

Very friendly, works hard to make you a deal. Will recommend the dealer to my family and frienda and we plan to be customers for life.

5.0

Customer

Purchased a Wrangler from Kitsap Auto Outlet, sight unseen from over 2000 miles away, and it shipped without incident. Kurtis, Jimmy and the rest of the team were fantastic and great guys to work with! I highly recommend them, especially if purchasing from a distance.

5.0

Customer

I had a great experience working with Elijah he is a really nice guy as is everyone there. It’s a friendly place and I Love my Jeep!

4.5

They tried to work with me, but left disappointed

The folks here seemed to be pretty polite. I was looking at a Ford Focus which is a model I do love. I am trying to rebuild my credit, so I knew it could be tricky. I brought my daughter along and the salesman and finance manager were great with her. The deal ended up not working out due to down payment issues. I was really hoping we could trudge through it, and still have hope, but I am not sure if it will work out. I wouldn't mind giving them my business whatsoever. My only real complaint is the internet salesperson was texting me, since I was at work all day. It's a huge convenience. However, the replies stop without warning. It turns out she leaves for the day, but when you're trying to stay updated on a possible purchase, a courtesy text saying you're leaving would be helpful. It left me with worry that I'd been rejected. Maybe KAO should have an auto-reply feature.

1.0

Worst sales reps in the world

Tomko was the sales rep. Avoid at all costs don't be fooled worst person ever. Sounds like he will not be there long because he moves around a lot. Gee I wonder why?

Dealer response

obviously that is a fake review and from someone in the automotive industry. Otherwise why would you assume he has moved around a lot ? Please remove this fake review

4.3

Worth checking out!!

These guys were really easy to work with, from start to finish, everyone made it an enjoyable experience. The cars and trucks they offer are generally low to avg miles and they have a quality repair shop on site. I can't say for sure I'm buying my next car here, but they are going to get the first chance to earn my business again!

Dealer response

Thank you so much for your kind words, Joe S . We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Read all 29 reviews