Sam Hong and Tina Frodge did what 5 other Toyota dealerships could not. They were honest when they did not have what I wanted THEN found it and shipped... it in. Every other dealer is clueless with internet based sales. Sam Hong was the exception. He understands. Go anywhere else and you are wrong. I had given up and was headed to purchase a Ford Ranger. With 5 or 6 fast email exchanges and three days time I had my truck and they got my money.
It was fast and easy buying a car from Tom Mergener. Excellent experience.
When things were looking grim for the future of my business and Ford, Dodge and Chevy were just too much to afford, Sam from Toyota gave my hope back with... a beautiful TRD 4x4 Tundra. I am in love with this truck. Sam worked with the numbers I brought him and walked me into exactly what I needed and was looking for. We had a great time throughout the entire process, these guys really know what they're doing over there. If Sam can't get you behind the wheel of the Toyota you want for the price you can afford, no one there can. All in all, the only qualm I have is no more Supra, they would be pleasing many of their enthusiasts including me if they brought it or something like it back.... but they are, without doubt, the most affordable and reliable vehicles on the road. Period. You're silly if you don't at least consider a Toyota. Do yourself a favor. Talk to Sam Hong and check 'em out.
My wife and I have purchased/leased 5 cars here in the past 7 years: Prius (3), Sienna (2). Will never go anywhere else. The deals are solid. The process... is easy. And the Service Dept. is great. We've never had any problems, no hassles whatsoever. I can't tell you how nice it is to buy from a car dealership where the salesmen aren't pushy and where they ACTUALLY HAVE THE CAR you want. Buying from South Bay Toyota is as easy as ordering coffee from Starbuck's or buying a shirt at Nordstrom. No worries.
I had a great experience dealing with the internet department at this dealership. They delivered what they promised. Highly recommend this dealer for their... customer service, knowledge, and professionalism. Don't forget to ask for the Internet dept. when you call or visit!
I was extremely happy with my shopping experience at South Bay Toyota. Everyone there is so nice and attentive. I will recommend all my friends and family... to them.