Carter Volkswagen

Reviews

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5 lifetime reviews.

  • 4.0 out of 5
    September 26, 2013

    I never received the online quote that I requested but Eric called me about my inquiry. I was a little annoyed at first, but he was very helpful and made... some good suggestions-no pressure. I have been to the dealership before and it's clean and accessible without salespeople swarming all over.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    September 16, 2013

    I requested an online quote for a Jetta spending my valuable time "building" my dream car. It was a total waste of time, as two weeks later no response... whatsoever except cars.com asking me about it!

    1.0 out of 5
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    5.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • June 25, 2016

    No stress purchasing process. Definitely we would go back.

    4.0 out of 5
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    3.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 3.0 out of 5
    April 25, 2013

    Getting a quote over the phone was painless, and it was a very competitive quote. Our salesperson seemed well informed, pleasant and low pressure. However,... we hit a few snags: - The financial person made a very long and heavy pitch for an extended warranty. This was quite unpleasant and ruined what would otherwise have been a pleasant purchase experience. This is the main reason I would hesitate about going back. - The bid for our old car was disappointingly low. But was raised to a tolerable level when we complained. - Actually getting the car took many hours than expected, because it didn't arrive when we were told it would and they were not efficient about prepping it. However, the prep was fine, except they didn't set the clock and it's not easy to do that on this model.

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    4.0 out of 5
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    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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