Reviews
Write a reviewExcellent service, excellent car
Very personable and communicative dealer who truly cars about the cars that he's selling. I was interested in a 2003 Mercedes C-320, but was a little hesitant due to some blemishes (lackluster AC, overly loud sport motor, finicky turn signal). But, the owner had already scheduled for a repair at his privately owned shop (where he has all his vehicles repaired) the day after I came to give it a test drive. After the repairs, I was sold, and he didn't even charge extra for the car after having all that work put into it. Had the car for a little over a month now, and couldn't be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Turnage took care of our family! Love our new SUV!
We have 4 kids and just bought a 9 seater Suburban from Turnage Motors. We all love it so much! It‘s beautiful on the outside, super clean on the inside, well maintained, no tears in the seats, very comfortable and runs so smoothly. The mileage for a decade old suburban is really low too. We were impressed that a car fax was front and center in every vehicle on the lot (we visited many used dealers and that *isn’t* the norm.) There was no pressure to buy when we did our test drive which we deeply appreciated. The dealer felt authentic and honest from start to finish! The Suburban was sold *as is* so we expected as such.... the radio didn’t work, there was a small crack in the tail light (nothing major)...you know, reasonable stuff for any older truck. Instead, we were blown away at their generosity in surprising us with a new *Bluetooth* radio installed before we picked it up. We were also impressed that they replaced a broken cover on the front middle console without us even mentioning it. That’s something very few dealers would have bothered with! There was also an issue with the ABS and they wouldn’t sell it til they’d replaced the part and was sure everything was safe. Literally everything was taken care of without us having to request it. The super reasonable asking price (well below KBB and local market value) also threw us for a loop. It was an incredible deal even at sticker price. We always pay cash for vehicles and I’m a hard core haggler too... but I left my haggle game at home this time. Totally worth it! Thanks again, Aaron!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Best Experience
Aaron provided by far the best used car buying experience I have ever had. He was professional, provided a quality well priced used vehicle serviced and inspected, and most of all took a personal interest in our satisfaction. He even held the car until we were able to pick it up turning down other offers until we arrived. A huge thank you as we love our new used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Place To Go
I have purchased 2 cars from Turnage Motor Co. and look forward to buying my next car there. Aaron Turnage goes above and beyond to make sure you are satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
mark yodice
I would recommend anyone shopping for a used car to go there first . don't waste your time with others. they are the best around great cars with a fair price pleasant time dealing with them. no pressure,great guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Trustworthy
Aaron was friendly and is genuinely helpful without any pressure. Supportive after the sale. I would personally recommend to anyone seeking a good reliable vehicle at a great price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding Customer Service-- High Integrity
I was blown away by my experience at Turnage Motors, although my experience with used car dealers is somewhat limited, the experiences I have had have not been great, thus the bar was not set real high. However the level of integrity and professionalism that was exhibited by both Aaron and Roy was phenomenal. As I was browsing Aaron met me and explained the Turnage process-- that each car is inspected and that report is on the dash in each vehicle, as well as the CarFax report for each vehicle. I was shopping for a car for my daughter, I explained this to Aaron and he made some recommendations. On my second visit I returned with my daughter, and both Aaron and Roy greeted her in a very professional manner, this impressed me as not every car dealer is this "female friendly" We test drove the vehicle and found just as Aaron had said that the Saturn we had chosen was very solid. Roy processed our paperwork in a very professional and efficient manner. The level of service the Turnage provides is world class-- we live within 10 miles of Turnage but would be willing to drive 100 miles for this level of professional and integrity. I would highly recommend Turnage Motors to anyone that is looking for a used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2010 Nissan
I along with my husband, had the pleasure of purchasing my daughter a great car today. Roy was polite and informative. He allowed us to checkout the car and test drive it. We never felt rushed or pressured to purchase the car. It was a pleasure dealing with Roy and my daughter is over the moon about her car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First car
After tedious weeks of searching we found Turnage Motors. Roy listened to what we were looking for within our budget. He was knowledgeable, honest & not pushy!! After finding a car, the final process was smooth sailing. Love that they have the ability to handle all DMV necessities & paperwork. I would recommend Turnage Motors for anyone looking for a stress free experience & great value. Thank you again Roy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They look out for me, not themselves
Aaron and Roy were helpful, courteous, up front, and genuine when I went looking for a car for my daughter. Even though we did not buy a car here, I will now go to them first when buying my next used car. (We didn't buy one here because my daughter's car died in an intersection, and we needed one quickly. If I had more time, I feel sure they would have found just the right car.) I am now looking for a minivan, and want these guys to find me one so that I can give them my business!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase