Reviews
Never buy a car here.
Never buy a car here. Sales and service are great they just sell horrible cars. When your car stops working 6 months after purchasing new it’ll be in and out of service constantly. When I decided I didn’t want an unreliable xxx anymore they didn’t buy it back. This dealership has only put me in more debt.
Never buy a car here.
Never buy a car here. Sales and service are great they just sell horrible cars. When your car stops working 6 months after purchasing new it’ll be in and out of service constantly. When I decided I didn’t want an unreliable xxx anymore they didn’t buy it back. This dealership has only put me in more debt.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
This car dealership, especially the female owner and
This car dealership, especially the female owner and sales manager, are not honest people. The female owner wasn't honest right to my face and now the service manager has let me know I'm upside down on my car they just sold me. The female owner sold me a car they knew the price had dropped by $9k. The service manager told me to my face he didn't believe my monthly payment and when I sent proof, he didn't respond at all. It's so bad, I am hiring an attorney . THINK TWICE when purchasing from this very dishonest dealership, they'll overcharge you. I would question what comes out of the mouths of the female owner or sales manage.
This car dealership, especially the female owner and
This car dealership, especially the female owner and sales manager, are not honest people. The female owner wasn't honest right to my face and now the service manager has let me know I'm upside down on my car they just sold me. The female owner sold me a car they knew the price had dropped by $9k. The service manager told me to my face he didn't believe my monthly payment and when I sent proof, he didn't respond at all. It's so bad, I am hiring an attorney . THINK TWICE when purchasing from this very dishonest dealership, they'll overcharge you. I would question what comes out of the mouths of the female owner or sales manage.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Unbelievable how greedy and unethical businesses and
Unbelievable how greedy and unethical businesses and people can be. I have never been lied to and treated so poorly by an auto dealership before. I was working with Joel Allison and submitted an application for an SUV i intended to purchase along with my co-signer. I sent him a picture of my license, paycheck stubs, and talked to the finance manager, Justin Saiz. I asked him specifically, “Do I need to put a deposit down on the car to hold it?” I was told I didn’t need to, but apparently I did because they sold the car out from underneath me last night. I’m still in shock. My advice, stay away from this dealership at all cost.
Unbelievable how greedy and unethical businesses and
Unbelievable how greedy and unethical businesses and people can be. I have never been lied to and treated so poorly by an auto dealership before. I was working with Joel Allison and submitted an application for an SUV i intended to purchase along with my co-signer. I sent him a picture of my license, paycheck stubs, and talked to the finance manager, Justin Saiz. I asked him specifically, “Do I need to put a deposit down on the car to hold it?” I was told I didn’t need to, but apparently I did because they sold the car out from underneath me last night. I’m still in shock. My advice, stay away from this dealership at all cost.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I showed up with 2000 dollars for a down payment and was
I showed up with 2000 dollars for a down payment and was forced into a predatory loan on a terrible car.
I showed up with 2000 dollars for a down payment and was
I showed up with 2000 dollars for a down payment and was forced into a predatory loan on a terrible car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
All good Every thing went good all went good All went
All good Every thing went good all went good All went good We like how every thing went good
All good Every thing went good all went good All went
All good Every thing went good all went good All went good We like how every thing went good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a vehicle from Deery of Ames from out of
I purchased a vehicle from Deery of Ames from out of state. The process was seamless and smooth, there was no hidden fees, no gimmicks, just up front, honest and helpful people to make this one of the easiest and best car buying experiences.
I purchased a vehicle from Deery of Ames from out of
I purchased a vehicle from Deery of Ames from out of state. The process was seamless and smooth, there was no hidden fees, no gimmicks, just up front, honest and helpful people to make this one of the easiest and best car buying experiences.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice dealership with fair pricing.
Nice dealership with fair pricing. Easy to deal with even when I wanted to use my own financing
Nice dealership with fair pricing.
Nice dealership with fair pricing. Easy to deal with even when I wanted to use my own financing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kris did a great job of prioritizing me during my buying
Kris did a great job of prioritizing me during my buying experience. He was open and honest with me about the truck I purchased that day. I would definitely recommend Kris and his team members at Deery of Ames.
Kris did a great job of prioritizing me during my buying
Kris did a great job of prioritizing me during my buying experience. He was open and honest with me about the truck I purchased that day. I would definitely recommend Kris and his team members at Deery of Ames.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your review, Matt! We are glad to see that Kris was open and honest during your buying experience, and was able to find the truck that you were looking for! We appreciate the opportunity to earn your business and are proud to have you in the Deery of Ames Family!
Great service and friendly staff from every department
Great service and friendly staff from every department and you can tell they care about their customers.
Great service and friendly staff from every department
Great service and friendly staff from every department and you can tell they care about their customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear that you experienced great service and friendly interactions across all departments here at Deery of Ames, CJ! We're glad that our team's dedication to customer care shone through during your visit. Thank you for sharing your positive experience, and we look forward to serving you again in the future!
We bought the fleet side of vehicles (5 work trucks) and
We bought the fleet side of vehicles (5 work trucks) and Jim from start to finish was very professional and super responsive. When we had questions Jim would forward us off to a professional with the correct information in order to ensure everything was good to go, and stay in the chain response to make sure we were taken care of.
We bought the fleet side of vehicles (5 work trucks) and
We bought the fleet side of vehicles (5 work trucks) and Jim from start to finish was very professional and super responsive. When we had questions Jim would forward us off to a professional with the correct information in order to ensure everything was good to go, and stay in the chain response to make sure we were taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Deery of Ames for your fleet vehicle purchases! We pride ourselves on having the best commercial inventory in the state of Iowa and we appreciate the opportunity to earn your business. If you are ever in need of more fleet vehicle be sure to give us a call! We are always happy to help!