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Deery of Ames CDJR

(1,536 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,536 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Deery of Ames CDJR from DealerRater.

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Never buy a car here.

Never buy a car here. Sales and service are great they just sell horrible cars. When your car stops working 6 months after purchasing new it’ll be in and out of service constantly. When I decided I didn’t want an unreliable xxx anymore they didn’t buy it back. This dealership has only put me in more debt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This car dealership, especially the female owner and

This car dealership, especially the female owner and sales manager, are not honest people. The female owner wasn't honest right to my face and now the service manager has let me know I'm upside down on my car they just sold me. The female owner sold me a car they knew the price had dropped by $9k. The service manager told me to my face he didn't believe my monthly payment and when I sent proof, he didn't respond at all. It's so bad, I am hiring an attorney . THINK TWICE when purchasing from this very dishonest dealership, they'll overcharge you. I would question what comes out of the mouths of the female owner or sales manage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Unbelievable how greedy and unethical businesses and

Unbelievable how greedy and unethical businesses and people can be. I have never been lied to and treated so poorly by an auto dealership before. I was working with Joel Allison and submitted an application for an SUV i intended to purchase along with my co-signer. I sent him a picture of my license, paycheck stubs, and talked to the finance manager, Justin Saiz. I asked him specifically, “Do I need to put a deposit down on the car to hold it?” I was told I didn’t need to, but apparently I did because they sold the car out from underneath me last night. I’m still in shock. My advice, stay away from this dealership at all cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I showed up with 2000 dollars for a down payment and was

I showed up with 2000 dollars for a down payment and was forced into a predatory loan on a terrible car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

All good Every thing went good all went good All went

All good Every thing went good all went good All went good We like how every thing went good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I purchased a vehicle from Deery of Ames from out of

I purchased a vehicle from Deery of Ames from out of state. The process was seamless and smooth, there was no hidden fees, no gimmicks, just up front, honest and helpful people to make this one of the easiest and best car buying experiences.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nice dealership with fair pricing.

Nice dealership with fair pricing. Easy to deal with even when I wanted to use my own financing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kris did a great job of prioritizing me during my buying

Kris did a great job of prioritizing me during my buying experience. He was open and honest with me about the truck I purchased that day. I would definitely recommend Kris and his team members at Deery of Ames.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for taking the time to share your review, Matt! We are glad to see that Kris was open and honest during your buying experience, and was able to find the truck that you were looking for! We appreciate the opportunity to earn your business and are proud to have you in the Deery of Ames Family!

Great service and friendly staff from every department

Great service and friendly staff from every department and you can tell they care about their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that you experienced great service and friendly interactions across all departments here at Deery of Ames, CJ! We're glad that our team's dedication to customer care shone through during your visit. Thank you for sharing your positive experience, and we look forward to serving you again in the future!

We bought the fleet side of vehicles (5 work trucks) and

We bought the fleet side of vehicles (5 work trucks) and Jim from start to finish was very professional and super responsive. When we had questions Jim would forward us off to a professional with the correct information in order to ensure everything was good to go, and stay in the chain response to make sure we were taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Deery of Ames for your fleet vehicle purchases! We pride ourselves on having the best commercial inventory in the state of Iowa and we appreciate the opportunity to earn your business. If you are ever in need of more fleet vehicle be sure to give us a call! We are always happy to help!