Bailey's Auto Sales

Do not buy anything from this dealership bought a Chevrolet equinox 6 months ago and now I'm having to put 800 more dollars that I don't have into a timing cover water pump serpentine belt and thermostat. They should be shut down permanently this is not the first bad vehicle they have sold us but now we have learned our lesson. We will never buy another one from here please shop somewhere else unless you can afford to lose money and still be without a vehicle!

I have sent the dealership a message with the intention of buying a vehicle and asked for the fees that would be included and they have yet to return my text. Incredibly rude; do not recommend.

Vehicle was purchased from Bailey's on April 24th, 2021. Bailey's did not provide title until SEPTEMBER 20th, 2021. Bailey's promised clean title (for titling with VA DMV), but instead provided out-of-state LIEN TITLE showing lien by Santander Consumer. VA DMV REFUSES TO TITLE unless Lien Satisfaction Letter is provided from previous lienholder. Bailey's is responsible to provide LIEN SATISFACTION LETTER, and they REFUSE to do so. They frankly told me to pound sand, and if paperwork isn't provided at auction then "its not our problem". A call to past lienholder reveals that letter will cost $50. Bailey's is not interested in helping. Bailey's is selling vehicles WITHOUT all documentation needed to title, and they are taking 5 MONTHS to deliver titles! STOP THESE GUYS! Truth be told: Vehicle can likely be titled once $50 fee is paid to acquire lien release letter, but why should *I* pay for that?!? Bailey's owes me for the fee. Period.

Clean title promised once our check cleared. Check cleared in 7 days, title arrived 3 weeks later. Title had no liens but was a third party title. Very messy to get cleaned up and re titled. Bailey's owner is a first date jerk in my opinion. He won't return phone calls or emails. According to the Va. Division of Motor Vehicles, Bailey's is setup to do titling work so pay cash and make sure you get a clean title before you leave. Sales guy was nice. Facility was filthy. I will not but there again.

Great group of guys to buy from! The owner and salesman are very straight forward with what you're wanting to purchase. If you're looking for a CHEAP vehicle that's the place to go. Went in looked at a truck, drove it, and purchased in 30 minutes. Definitely going to continue business with them.

I was in the market for a late model vehicle that I could pay cash for, that would still last me a while. I found just that. There were so many vehicles to choose from. Very worth the drive. Thank you guys!

Rick was very kind and helpful. We found a dependable used vehicle for my son to drive back and forth to work after spending way too much money on repairs of the Saturn I bought him 5 years ago. He was stranded at work and I had to pick him up and find a vehicle fast. After almost giving up we stopped at Bailey's Auto Sales and I paid cash for the car and drove it home. It only took about 30 minutes and we were on our way. Thank you, Rick!

This is the fourth car that we have purchased from Bailey's no problems at all!!!

I've bought two cars at Bailey's, the first one in 2015. Cars are as is so you'd have to get them checked out before buying. The salesman stress that so you aren't surprised. Both my cars don't have low miles but they run great. My opinion is that Bailey's may not be for everyone, if you don't like the cars then shop elsewhere. After buying my car in March I took my daughter in there and she purchased her own car and it still runs fine.

We have bought a few cars from Baileys and have always gotten a great deal and excellent service, this time we had the privilege of meeting Justin he wasn't harassing or over the top (which is why I hate going to big dealers) he was friendly and gave us time to figure out what we wanted not pushy at all we ended up buying a 2006 Ford Five Hundred.... Very satisfied at this point, the only thing I wasn't the happiest about was that it was needing an oil change right away other than that everything was superb! They seem to take pride in their business which makes me believe they care about the customer just as much.