Hendrick Volvo Cars of Charleston

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
331 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    April 19, 2021

    Volvo Service Dept in Charleston, specifically Evan Fabian is fantastic! I’m in an out quickly and get treated super well. Highly recommend bringing in... your Volvo!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Rachel Levkowicz, thank you so much for your positive comments about Hendrick Volvo Cars of Charleston! We are always more than happy to assist you... if anything else comes up. Take care!

  • 5.0 out of 5
    April 18, 2021

    Courtney Fisher and the Charleston Hendricks Volvo Service team always make dealing with repairs a pleasant affair. The are professional ans understanding... to my needs and concerns.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jim Hinkle, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Hendrick Volvo Cars of Charleston. T...hanks again for the recommendation, and have an amazing day!

  • December 24, 2013

    "Excellent customer service" is what we expected during our first visit.....That's exactly what we received..... Thanks for exceeding our expectations.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Mr. and Mrs. Walker, I'm so happy we delivered on your expectation of excellent customer service! We look forward to serving you many more times in t...he future. Happy New Year! Sheila- Rick Hendrick Imports

  • 5.0 out of 5
    April 16, 2021

    In for routine maintenance of my 2013 XC60 with my service advisor, Courtney Fisher. We discussed what my concerns were and what else needed to be done.... My car was gone over with a fine tooth comb and two issues were found that needed to be addressed. The mechanic sent me a video via email with his recommendations and informed me that he would pass info on to service advisor. Courtney called and we decided to go with the recommended service and repairs. I was kept informed along the way of the progress. When I picked up my vehicle, the service sheet was reviewed and recommendations as to when to replace tires discussed and when return for next service check. The mechanic was very thorough and informative and my service advisor is the best! Courtney has been my service advisor for eight years. She knows my likes and dislikes and is ALWAYS helpful, friendly and on top of the game.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    El Charleston, Sc, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Hendrick Volvo Cars of Charle...ston. El Charleston, Sc, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

  • 5.0 out of 5
    April 14, 2021

    As always, a great experience at Hendrick Volvo. Thanks Evan for helping me move my groceries from the loaner car to my car when the service was completed!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kathy Miller, we are so pleased you enjoyed your visit to Hendrick Volvo Cars of Charleston! If you have any further questions, please don't hesitate ...to reach out!

  • 5.0 out of 5
    April 13, 2021

    I was very impressed and pleased with the service received from Courtney Fisher and the entire service team at Hendrick. They were very knowledgeable... and professional. Definitely at the top of my experiences with auto service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ras, we are so happy to read such a great review about Hendrick Volvo Cars of Charleston! Please don't hesitate to reach out if there's anything addit...ional we can do for you.

  • 5.0 out of 5
    April 12, 2021

    Very impressed with attention to detail from scheduling, reception and service. Best I?ve had. Been a multiple Volvo owner for nearly 40 years.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cidgrad78, we are so happy to read such a great review about Hendrick Volvo Cars of Charleston! We hope to be of service to you again in the future. B...est wishes, Hendrick Volvo Cars of Charleston.

  • 5.0 out of 5
    April 9, 2021

    Volvo is top of the line with service and quality car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shiela Keaise, we are so happy to read such a great review about Hendrick Volvo Cars of Charleston! We do hope we can be of assistance in the future. ...Take care!

  • 5.0 out of 5
    April 9, 2021

    Jonathon Toopes and the overall service was great! The repairs were done quickly and I received updates via text. They were able to repair my damaged side... mirror as well as complete the other routine services.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mary H., we are very happy Jonathan provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

  • 5.0 out of 5
    April 8, 2021

    Johnathan Toopes handled my scheduled service and was great at keeping me advised of the work and I even had a video sent to me showing a technician answering... a question I had about a seat belt recall.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glenn Williman, we are so happy to read such a great review about Hendrick Volvo Cars of Charleston and our teammate Jonathan. We are always more than... happy to assist you if anything else comes up. Take care!

View More Reviews