Hendrick Volvo Cars of Charleston

4.9
(855 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed

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See all 51 vehicles from this dealership.

Reviews

4.9
(855 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Forever grateful for the amazing service I receive by

Forever grateful for the amazing service I receive by Courtney when I have to bring my car in for service and repairs. Her knowledge and professionalism are second to none! I absolutely love my Volvo and I look forward to working with Courtney for many more years to come!

5.0

Forever grateful for the amazing service I receive by

Forever grateful for the amazing service I receive by Courtney when I have to bring my car in for service and repairs. Her knowledge and professionalism are second to none! I absolutely love my Volvo and I look forward to working with Courtney for many more years to come!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lakelife2017, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

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5.0

I had a nice experience in service.

I had a nice experience in service. Jonathan greeted me at the car, and got me checked in. The wait was a little long due to a software update but Jonathan kept me up to date.

5.0

I had a nice experience in service.

I had a nice experience in service. Jonathan greeted me at the car, and got me checked in. The wait was a little long due to a software update but Jonathan kept me up to date.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Please & Thank You, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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5.0

I was having an issue with the heater in 2022 XC 90

I was having an issue with the heater in 2022 XC 90 Recharge. Scheduled a service appointment through Courtney and requested a loaner vehicle. When I arrived fr the appointment Courtney was ready with the Loaner Car. My car was finished ahead of schedule and had been washed. Many thanks to Courtney as she is a true professional with outstanding customer service.

5.0

I was having an issue with the heater in 2022 XC 90

I was having an issue with the heater in 2022 XC 90 Recharge. Scheduled a service appointment through Courtney and requested a loaner vehicle. When I arrived fr the appointment Courtney was ready with the Loaner Car. My car was finished ahead of schedule and had been washed. Many thanks to Courtney as she is a true professional with outstanding customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Scott Adams, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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5.0

My wife and I had a wonderful experience at the

My wife and I had a wonderful experience at the dealership. We were purchasing a new Volvo XC60 for me and we were buying out the lease on my XC60 for my wife. TJ Tercanli led us through both processes with little to no hassles or hiccups. The buying process was smooth as silk. Your dealership has treated us great, since we first moved to Mt. Pleasant three years ago, in your service department. This was our first experience with the sales guys and TJ was no less than awesome. Thank you all.

5.0

My wife and I had a wonderful experience at the

My wife and I had a wonderful experience at the dealership. We were purchasing a new Volvo XC60 for me and we were buying out the lease on my XC60 for my wife. TJ Tercanli led us through both processes with little to no hassles or hiccups. The buying process was smooth as silk. Your dealership has treated us great, since we first moved to Mt. Pleasant three years ago, in your service department. This was our first experience with the sales guys and TJ was no less than awesome. Thank you all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bruce Tindal, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

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5.0

The service was quick, and the car wash was a nice touch.

The service was quick, and the car wash was a nice touch. Jonathan was kind and informative.

5.0

The service was quick, and the car wash was a nice touch.

The service was quick, and the car wash was a nice touch. Jonathan was kind and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Duke Silver, we are so happy to read such a great review about Hendrick Volvo Cars of Charleston! We hope to be of service to you again in the future. Best wishes, Hendrick Volvo Cars of Charleston.

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5.0

The service was easy, and seemed to go by quickly.

The service was easy, and seemed to go by quickly. The service area was clean, and nicely decorated. Jonathan was pleasant and welcoming.

5.0

The service was easy, and seemed to go by quickly.

The service was easy, and seemed to go by quickly. The service area was clean, and nicely decorated. Jonathan was pleasant and welcoming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Snozberries, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

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5.0

always a trust Hendrick Volvo and Ronnie to get us in and

always a trust Hendrick Volvo and Ronnie to get us in and out with excellent service.

5.0

always a trust Hendrick Volvo and Ronnie to get us in and

always a trust Hendrick Volvo and Ronnie to get us in and out with excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mrkite9, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

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5.0

Came in for service, Matt Goda was super helpful.

Came in for service, Matt Goda was super helpful. Answered every question I had! Would recommend!

5.0

Came in for service, Matt Goda was super helpful.

Came in for service, Matt Goda was super helpful. Answered every question I had! Would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tanner, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

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5.0

My Service Advisor, Courtney Fisher, is always very

My Service Advisor, Courtney Fisher, is always very professional and easy to work with. She is prompt in responding to emails, phone calls, and texts. Also, she is kind and caring, which is just as important as being efficient. She made a complicated repair situation very easy to navigate and was my advocate all the way through the process. Highly recommended!

5.0

My Service Advisor, Courtney Fisher, is always very

My Service Advisor, Courtney Fisher, is always very professional and easy to work with. She is prompt in responding to emails, phone calls, and texts. Also, she is kind and caring, which is just as important as being efficient. She made a complicated repair situation very easy to navigate and was my advocate all the way through the process. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

David Archer, we are so happy to read such a great review about Hendrick Volvo Cars of Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

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5.0

Traded for a 2023 XC90 Volvo at Hendrick Volvo with the

Traded for a 2023 XC90 Volvo at Hendrick Volvo with the excellent help of Damon Delaney. He was a pleasure to work with, no pretense, knowledgeable, and experienced. In my opinion, and from past service experience, this Volvo dealership has always lived up to its high rating.

5.0

Traded for a 2023 XC90 Volvo at Hendrick Volvo with the

Traded for a 2023 XC90 Volvo at Hendrick Volvo with the excellent help of Damon Delaney. He was a pleasure to work with, no pretense, knowledgeable, and experienced. In my opinion, and from past service experience, this Volvo dealership has always lived up to its high rating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carol Corum, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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