Mercedes-Benz of Long Beach

David Gonzalez was very nice and helpful during the process of trading in my Mercedes Benz for a new one. He got me a great deal and I am very happy overall with the experience. Ali showed me around the different cars and was excellent!

Recently baught a used car. After a day of driving I noticed the heated and cooled seats of my vehicle wasnt working. I contacted them and said they didnt check if they were working prior to selling the vehicle. And since my vehicle is not MB they said they dont have d tool to check. Really? A big dealership like them do t know to check or fix heated or cooled seats? I contacted the used car manager 5 times, left message and left my number .. I have yet to hear from them. BEWARE. THEY DONT STAND BY THE QUALITY OF THEIR VEHICLE. I'll update this post until my vehicle is fixed. Either by them or by another dealership.

They repeatedly tried to rip me off, suggesting fuel filter changes etc when my sprinter van was not due for that service. They did not know what one of my service lights meant and I had to look it up in my service manual while at the dealership and tell them what it meant. They don't return phone calls and are extremely rude. I was shocked at how horrible their customer service is, I have never encountered anything like it before. I would not only never take my van here again, I will never buy another mercedes.

Nael Issa was a wonderful sales person. Personable and knowledgeable. He listened and found me the car I wanted. I was referred to him by my neighbor, who also purchased a Mercedes from him. Thanks for making my first Mercedes experience a great one!

Awesome team at Mercedes Benz of Long Beach. Abel and Stevie really took care of me and delivered the vehicle to my door. Excellent service.

I am a very happy customer. Abel took great care of us from start to finish.

Nael Issa the best salesman that I came across . For nine consecutive years I am dealing with him for my cars. yesterday I leased two cars in one hour and both of them was delivered to me that night what a great service and the prices that they have is out of this world. this is the dealership that i will recommend. Go see Nael Issa

Issa was very helpful and professional. He found the red car I was wanting. I was there several days and he was very patient the entire time.?

This deal was a blessing. I can't believe it we did all the transaction through the phone while I was at work multitasking. Abel Vargas delivered my car to my job. So happy with his service.

Abel gave us outstanding service. I have no complaints and feel much grateful.