Reviews
Write a reviewI’ve bought many cars over the years, but this was hands
I’ve bought many cars over the years, but this was hands down the greatest experience ever. Tyson is a rare find—a truly down-to-earth, honest salesman who puts the customer first. From the moment I first chatted with him, I had zero doubts that he would take care of me. He gave me the confidence to buy a car sight unseen, and the entire process—from our first conversation to the car arriving at my doorstep—was seamless. I’ve never had someone respond with videos and detailed information within 10 minutes of asking, without any extra instructions needed. That level of service is unheard of. Tyson, you are the man! Thank you for making this experience incredible. I will 100% be dealing with you again in the future! If you’re looking for someone who truly takes care of you, Tyson is the one.
I’ve bought many cars over the years, but this was hands
I’ve bought many cars over the years, but this was hands down the greatest experience ever. Tyson is a rare find—a truly down-to-earth, honest salesman who puts the customer first. From the moment I first chatted with him, I had zero doubts that he would take care of me. He gave me the confidence to buy a car sight unseen, and the entire process—from our first conversation to the car arriving at my doorstep—was seamless. I’ve never had someone respond with videos and detailed information within 10 minutes of asking, without any extra instructions needed. That level of service is unheard of. Tyson, you are the man! Thank you for making this experience incredible. I will 100% be dealing with you again in the future! If you’re looking for someone who truly takes care of you, Tyson is the one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly Recommended
This dealership was honest and very helpful with any and all questions I had. They were accommodating with my budget and helped lower the price to what I was comfortable for me. Highly recommended.
Highly Recommended
This dealership was honest and very helpful with any and all questions I had. They were accommodating with my budget and helped lower the price to what I was comfortable for me. Highly recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service!
I came in to look at a vehicle. Unfortunately the vehicle was already sold. Skylar gave me his card and told me they get new stuff all the time. He was very nice and wasn?t the usual annoying pushy salesmen. I will definitely be coming back to THG when I find the one I want. Thank you Skylar!
Great service!
I came in to look at a vehicle. Unfortunately the vehicle was already sold. Skylar gave me his card and told me they get new stuff all the time. He was very nice and wasn?t the usual annoying pushy salesmen. I will definitely be coming back to THG when I find the one I want. Thank you Skylar!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
no interest in customers
These guys were both sitting there with their girlfriends when we walked in, showed no interest in selling us a car, acted very inconvenienced by our interruption. These guys strike me as the epitome of used car salesmen.
no interest in customers
These guys were both sitting there with their girlfriends when we walked in, showed no interest in selling us a car, acted very inconvenienced by our interruption. These guys strike me as the epitome of used car salesmen.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Review
Skylar was extremely helpful. There was no high pressure sell techniques. Their inventory was OK, but not at the level I had expected. Would visit again if they advertise a vehicle of interest.
Review
Skylar was extremely helpful. There was no high pressure sell techniques. Their inventory was OK, but not at the level I had expected. Would visit again if they advertise a vehicle of interest.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very good experience
I went to look at a truck here and Skylar was very helpful. He was polite and explained the entire process to me. I would recommend anyone go here to purchase a vehicle.
Very good experience
I went to look at a truck here and Skylar was very helpful. He was polite and explained the entire process to me. I would recommend anyone go here to purchase a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sold me a car that blew the engine less 100m after
Horrible experience, sold me a car that blew the engine days later, very corrupt and no help after! they just wash their hands like pilot
Sold me a car that blew the engine less 100m after
Horrible experience, sold me a car that blew the engine days later, very corrupt and no help after! they just wash their hands like pilot
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
DONT BUY FROM THG! HORRIBLE CUSTOMER SERVICE!
We purchased our car from them over a year ago with conditions to have the gas gage fixed and a new key because the only key that came with the care was literally falling apart. it is all written in the contract when we purchased the car. We have gone in to talk to the owner and he made it sound like this was our fault that it wasnt done, they dont return our calls, they promised it would get resolved the 1 time someone actually picked up the phone yet they haven't called to make any progress and have yet to answer the phone since. This is horrible customer service. They will do anything to get you to buy their car but wont keep their end of the contract once it is purchased. DO NOT BUY A CAR FROM THG !
DONT BUY FROM THG! HORRIBLE CUSTOMER SERVICE!
We purchased our car from them over a year ago with conditions to have the gas gage fixed and a new key because the only key that came with the care was literally falling apart. it is all written in the contract when we purchased the car. We have gone in to talk to the owner and he made it sound like this was our fault that it wasnt done, they dont return our calls, they promised it would get resolved the 1 time someone actually picked up the phone yet they haven't called to make any progress and have yet to answer the phone since. This is horrible customer service. They will do anything to get you to buy their car but wont keep their end of the contract once it is purchased. DO NOT BUY A CAR FROM THG !
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience at THG
THG was flexible and worked with me while looking for and buying the car. They went the extra mile to track down a 2nd key for me so I didn't have to pay $300 for a replacement. I'd buy from them again.
Great experience at THG
THG was flexible and worked with me while looking for and buying the car. They went the extra mile to track down a 2nd key for me so I didn't have to pay $300 for a replacement. I'd buy from them again.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rodney
Got a great truck for good price friendly place no pressure
Rodney
Got a great truck for good price friendly place no pressure
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase