They put wrong size tires on Durango I bought. Andy said they weren't wrong and call dodge. Dodge said they're wrong. Andy won't fix it.
Beware of service department. Bought new tacoma and it didn’t drive strait. Went in 3 times to correct problems. Fix was to swap tire location. After first oil change truck leaked oil. I hope this brand new engine wasn’t compromised. Will never bring my truck back to Missoula Toyota for service.
The Tech who checked my car in was courteous and relaxed. I walked around while I waited and spoke to Sales Rep Brian Mohn who was very helpful regarding my questions about the future of hybrids. I always enjoy the waiting area with the TV. Megan McCarthy checked me out. She was GREAT!! Very helpful. I always appreciate the free carwash at Happy Days.
Wonderful service. Pleasant helpful associates! Went above n beyond. Printed out quotes for tires before I even asked. Installed my own windshield wiper. Terrific
Review of car service
Service was done in a timely manner. Employees were friendly.
Awesome Service Experience
I arrived at my purported service appointment made through the Chat line only to find out no such appointment existed. This part of the experience shows a national support operation has no clue about local conditions. Appalling. However, the Service Manager took Me right in without an appointment and got my Tundra into service for a windshield wiper problem. Kudos for the personal attention and cooperation. Excellent support and I will come back when in Missoula for any service needs, even though my home Montana base is Livingston. Ressler takes care of Me in Bozeman. Thank you Lithia.
Toytoa Sequoia Oil Change...
Besides an oil change they found a patch on the tire that was not properly intalled. Thank you for changing the spare and taking care of my vechicle efficiently.
Oil change and tire rotation
Lithia Toyota of Missoula has excellent customer service.
Quick and Caring
It was truly a wonderful experience. It always is. The service staff are knowledgeable, helpful, and always courteous.
Service department 1st visit
Wasn't real impressed when shopping, bought someplace else with less confusing negotiations. Service department in Missoula great so far. My comment below in reference is for service department