Reviews
Write a reviewNo good.
They put wrong size tires on Durango I bought. Andy said they weren't wrong and call dodge. Dodge said they're wrong. Andy won't fix it.
No good.
They put wrong size tires on Durango I bought. Andy said they weren't wrong and call dodge. Dodge said they're wrong. Andy won't fix it.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Service department
Beware of service department. Bought new tacoma and it didn’t drive strait. Went in 3 times to correct problems. Fix was to swap tire location. After first oil change truck leaked oil. I hope this brand new engine wasn’t compromised. Will never bring my truck back to Missoula Toyota for service.
Service department
Beware of service department. Bought new tacoma and it didn’t drive strait. Went in 3 times to correct problems. Fix was to swap tire location. After first oil change truck leaked oil. I hope this brand new engine wasn’t compromised. Will never bring my truck back to Missoula Toyota for service.
- Customer service 2.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change
The Tech who checked my car in was courteous and relaxed. I walked around while I waited and spoke to Sales Rep Brian Mohn who was very helpful regarding my questions about the future of hybrids. I always enjoy the waiting area with the TV. Megan McCarthy checked me out. She was GREAT!! Very helpful. I always appreciate the free carwash at Happy Days.
Oil Change
The Tech who checked my car in was courteous and relaxed. I walked around while I waited and spoke to Sales Rep Brian Mohn who was very helpful regarding my questions about the future of hybrids. I always enjoy the waiting area with the TV. Megan McCarthy checked me out. She was GREAT!! Very helpful. I always appreciate the free carwash at Happy Days.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lithos Toyota
Wonderful service. Pleasant helpful associates! Went above n beyond. Printed out quotes for tires before I even asked. Installed my own windshield wiper. Terrific
Lithos Toyota
Wonderful service. Pleasant helpful associates! Went above n beyond. Printed out quotes for tires before I even asked. Installed my own windshield wiper. Terrific
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Review of car service
Service was done in a timely manner. Employees were friendly.
Review of car service
Service was done in a timely manner. Employees were friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Service Experience
I arrived at my purported service appointment made through the Chat line only to find out no such appointment existed. This part of the experience shows a national support operation has no clue about local conditions. Appalling. However, the Service Manager took Me right in without an appointment and got my Tundra into service for a windshield wiper problem. Kudos for the personal attention and cooperation. Excellent support and I will come back when in Missoula for any service needs, even though my home Montana base is Livingston. Ressler takes care of Me in Bozeman. Thank you Lithia.
Awesome Service Experience
I arrived at my purported service appointment made through the Chat line only to find out no such appointment existed. This part of the experience shows a national support operation has no clue about local conditions. Appalling. However, the Service Manager took Me right in without an appointment and got my Tundra into service for a windshield wiper problem. Kudos for the personal attention and cooperation. Excellent support and I will come back when in Missoula for any service needs, even though my home Montana base is Livingston. Ressler takes care of Me in Bozeman. Thank you Lithia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Toytoa Sequoia Oil Change...
Besides an oil change they found a patch on the tire that was not properly intalled. Thank you for changing the spare and taking care of my vechicle efficiently.
Toytoa Sequoia Oil Change...
Besides an oil change they found a patch on the tire that was not properly intalled. Thank you for changing the spare and taking care of my vechicle efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change and tire rotation
Lithia Toyota of Missoula has excellent customer service.
Oil change and tire rotation
Lithia Toyota of Missoula has excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quick and Caring
It was truly a wonderful experience. It always is. The service staff are knowledgeable, helpful, and always courteous.
Quick and Caring
It was truly a wonderful experience. It always is. The service staff are knowledgeable, helpful, and always courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service department 1st visit
Wasn't real impressed when shopping, bought someplace else with less confusing negotiations. Service department in Missoula great so far. My comment below in reference is for service department
Service department 1st visit
Wasn't real impressed when shopping, bought someplace else with less confusing negotiations. Service department in Missoula great so far. My comment below in reference is for service department
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase