Volkswagen of Streetsboro

On 3/21/26 I bought a used 2024 Toyota Highlander from here and I will Never go back. I didn't notice that the drivers side mirror was broken until on my way home. I got in touch with the salesmen that sold me the car asking for it to be fixed as I just spent $40K on it. I was told that the car was sold as is and since I bought it and drove it home it's my problem now. xxx...I literally owned the car for an hour or so after I noticed it. I don't advice anyone to buy a vehicle from here, especially if you're aooking for a dealership that stands behind their vehicles. You've been warned!

We worked with Scott DeFabbo. He was extremely helpful and knowledgeable. Also very funny. Stopped in to look driving out with a new car.

I got a fair deal on a recent purchase. Working with Eric was a pleasure. I would shop there again.

I've bought a lot of cars over the years and Alex and the management at Streetsboro VW made this the easiest purchase I can remember (except for the 500 mile drive to get there!). Throughout the process they were reasonable and easy to work with. I was completely satisfied with the buying experience and would highly recommend the dealership to anyone looking to purchase a car.

Working with Robert was great. He made everything easy, and was accommodating to all of my requests. Overall great experience and would recommend him to anyone looking for a car 👌🏼

My salesman Kolin Sanders was knowledgeable about the vehicle.. He was very personable and respectful.

Robert Wells and Volkswagen of streetsboro were amazing, efficient, professional and friendly. Worked within budget parameters. Highly recommend.

They messed up the financing and I then missed the boat on what anyone a very special occasion. Eric over promised and under delivered. And Brian S in financing charged incorrectly and over charged. So if you are looking to at more for a non existent experience look no further!!!

Absolutely Horrible Experience – Buyer Beware I purchased one of the most expensive vehicles on the lot — a Porsche Taycan — only to have a tire blowout just 10 minutes after leaving the dealership. The cause? Bald tires with poor tread, confirmed by Porsche themselves the very next day. This wasn’t a fluke — it was negligence. While I was stranded on the highway, I called my sales associate, Collin, who casually told me to “call Midas.” No help. No urgency. No accountability. After handing over a $9,000 down payment, I was treated like I didn’t exist. Calls were blocked, emails were ignored, and I was ghosted by every single person I reached out to — including management. I could never reach the General Manager, despite multiple attempts. No one ever followed up, and I was never compensated for the damage or the out-of-pocket costs I incurred. I had to haul my brand-new Porsche back to Maryland from Ohio on a U-Haul trailer. The Porsche dealership confirmed the tires were already dangerously worn when sold to me, and there was no way I could have caused that damage in such a short time. This has been going on for over a year, and not a single person from the dealership has taken responsibility or made any attempt to make it right. This dealership is a disgrace to Volkswagen of America and a prime example of predatory sales tactics. I will be pursuing legal action. I strongly advise anyone considering buying a vehicle here to think twice. I will never buy another car from this dealership again.

Found a Range Rover and my original salesman called me and never followed up and then john called and was able to get me the deal I needed asap