Reviews
Write a reviewAs Expected
First service on new RAV4 Hybrid yesterday. The service was prompt and people were friendly. For first service I was satisfied. Would use again. Richard Johnson
Richard, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
Fantastic Experience
ur salesman, Brandon Meadows, was amazing! It took us several days to decide on a car. He took his time and showed us Camrys in a variety of price ranges that fit our checklist. He was so kind and easy going about it! It was clear that he really cared about us being happy- not just the sale. My husband and I have bought several cars throughout the years. Brandon Meadows was by far the most honest and thorough salesman we've ever had! We would definitely purchase a car here again and would request him to assist us with the sale. Thanks, Brandon!
Thank you for writing about your visit with us! I am happy to hear that Brandon was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
would not look at my car
I was just in there a couple days ago and no one wanted to help me with my brake sensor
We would like to thank you for sharing this review. We appreciate your feedback and have shared it with our Service managers for review. We take our award-winning reputation & your feedback seriously, please know you can reach out to our Service Manager, Nolan Crick at any time: 405-506-6250, nolancrick@jimnortontoyotaokc.com. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
Good service.
Good people to work with and excellent service techs. Coffee machines could use some work. HA! Working with Nolan is a great plus at this dealership.
Robert, thank you for the feedback! We are happy to hear about your positive experience at Jim Norton Toyota of OKC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
Easy to trust your car to people who care.
Taken care of right away. Staff friendly and very helpful!! Wait time was less than we were told, which is very nice.
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
Always had a positive experience
TJ Campbell always takes care of my car and communicates well with me what is being done. He is very professional and kind to me every time.
Darla-Wade , thank you for the awesome feedback! You're right, TJ is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
appreciated taking me at a moments notice--thanks!
shy davis took a personal interest in my situation. he remembered my name from a previous dealership. Made me feel special
Hi and thanks for the great feedback! We're very happy that Shy was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
Great experience and very good service.
Clancy was very receptive to my questions and was very informative. Definitely will continue to use this facility. Good service in a timely manner. Very clean and appreciated my business.
Paul, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Jim Norton Toyota of OKC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
Great service clean facility
The service is the best and they always show professionalism But I think it’s time for some new seats in the waiting department where you get your vechile serviced
Forest, thank you for the feedback! We are happy to hear about your positive experience at Jim Norton Toyota of OKC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
great service
They are very friendly and keep you updated with the progress of your service. They have comfortable facilities while you wait.
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group