Read reviews that mention:
I had an appointment scheduled and when I got there I was in and out quickly. Also, my salesman was very friendly.
Terri, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that ...this was received during your time spent with us. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
Friendly staff. Took me seriously. Felt comfortable with finance department. Seemed like they didn’t try to screw me over as bad
Dana, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provide...d a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
I just came in from Texas and I really needed a car to move around. I am a person who had no idea of what type of car to buy fortunately for me I met a... guy named Joshua Izu. He was so pleasant, accommodating and friendly. He was able to pass a clear and informative message to me about the type of car to get. I would totally recommend this person and this car dealership for anyone who wants to get a car.
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you ha...ve any concerns about your vehicle. Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com
Very polite. The work was done quickly. The process was complete explained. No complaints at all. The waiting room was clean and comfortable
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable plac...e for all our guests during their visit at our dealership. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
Jim Norton has both friendly technicians and efficient service. Easy to make appointment and their location is Convenient and easy to reach.
Thank you for the positive review, Joe and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any servic...e questions. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
Timeliness of scheduling. Friendliness of personnel. Quality of repairs. Cleanliness of facilities. Results and thorough explanation of service recommendations,... including estimates.
Thank you for putting your trust in Jim Norton Toyota of OKC! We pride ourselves in our service department’s ability to provide world class customer s...ervice. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
Always been fair with me and have enjoyed working with TJCampbell he goes out of his way to make sure I am taken care of
Hi Carol and thanks for the great feedback! We're very happy that TJ was there to give you the customer service we know you deserve! Thank you and we... look forward to seeing you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
Fast and easy to get my vehicle serviced. Love that I can schedule my services online, without being on hold for 30 minutes.
Victoria, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud th...at this was received during your time spent with us. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
I drove in right after having the battery charged, without an appointment but they got me in. Very happy with their expertise as well.
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
Respectful and specific with recommendations. Understanding about not being able to do all maintenance at same time due to expenses
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take c...are! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group