Bud Clary Moses Lake Chrysler Dodge Jeep Ram

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
32 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 7, 2020

    excellent service!! My 2017 ram 2500 developed a leak on the transmission. I took it to bud Clary of mosses lake when I leave 20 minutes away. I trust... there work and the Experience of there techs.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much Scott!

  • 5.0 out of 5
    April 29, 2020

    The last few times I have had my truck in I couldn't ask for better services!

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for your support Jim!

  • 5.0 out of 5
    April 26, 2020

    Great to deal with. A difficult time for the repairs but your people were supportive. Was hoping Dodge would help with the repair. They elected not.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the nice review!

  • 4.0 out of 5
    April 20, 2020

    Your initial survey question is misleading - implying I either had "exceptional" (above and beyond expectations) or Not exceptional - implying I had less... than adequate service. I took my truck to the dealer for service because it was a recall. They scheduled me in within my timeframe, did not have a shuttle to get me to work due to COVID concerns, got the work done within oneday and I am satisfied with what was done. The cost of having my truck serviced at this location is higher than I pay thru my own mechanic who is very reputable in the business and I've worked with for years on all of my vehicles. I trust them. As for my "no" response as recommendation of this dealer - I don't recommend where to shop for cars with my friends. Nothing personal - I just don't do it.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the feedback Darla! Have a good day.

  • 5.0 out of 5
    April 18, 2020

    Much faster than I expected. Thanks Not happy they didnt put it on our account. This policy will surely have our employees Going somewhere else... for parts. Its a big hassle for us to get cash first, especially when your unsure of the COST. Good luck with that.

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    Came in for service or repair
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    Dealer Response

    Thanks for the feedback!

  • 5.0 out of 5
    April 8, 2020

    Super Fast Service, on time appointment and excellent customer service

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the support Bryan!

  • 5.0 out of 5
    March 26, 2020

    Great experience! Our sales person Jessica was amazing. Communication was great, we gave her a wish list of wants and found everything we wanted. Process... was quick and easy

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the 5 star review!

  • 5.0 out of 5
    March 22, 2020

    Great customer service. Scott does a fantastic job communicating with customers and is very personable and easy to work with.

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    Dealer Response

    Thank you so much for the amazing review!

  • 5.0 out of 5
    March 14, 2020

    Service Advisors Faith and Scott are two very professional advisors. Customer Service at its finest! The service performed on my car(oil change, brakes)... was in a timely manner and the Technician Casey who perform the work did a great job and left my vehicle in better condition then it was to start. I was also able to meet the Service Manager R.J. Very Knowledgable about the product he sells and excellent at explaining the work they will be performing and the result of what will happen to my vehicle if I dont handle the issue at hand. Thanks guys for being honest and making me feel comfortable during my visit. Will be taking my vehicle here for service in the future.

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    Came in for service or repair
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    Dealer Response

    Thanks for the great review!

  • 5.0 out of 5
    March 12, 2020

    I came in to the shop at 3:30 expecting that I would have to leave the vehicle overnight, but they got it in right away and did everything I asked them.... I was very pleased.

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    Dealer Response

    Thanks for the great review!

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