Reviews
MR. NODAL WAS VERY PROFECIONAL, HE WAS ABLE TO ANSER ALL MY QUESTIONS. AND ALSO GIVE A COUTATION FOR NEW TIRES.
MR. NODAL WAS VERY PROFECIONAL, HE WAS ABLE TO ANSER ALL MY QUESTIONS. AND ALSO GIVE A COUTATION FOR NEW TIRES.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful 5-star review! We’re so glad to hear you received professional and helpful service and that all your questions were answered. We truly appreciate your kind words and choosing Moss Bros.!
Quick, continental, courteous, staff that kept me not waiting lo g and I also like the video of what is also needed while you wait
Quick, continental, courteous, staff that kept me not waiting lo g and I also like the video of what is also needed while you wait
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars! We’re thrilled to hear you had a smooth and efficient experience. Keeping our customers informed and comfortable while they wait is important to us, so we’re glad you enjoyed the videos. We appreciate your business!
As always, the work was done on time and it was done right. I especially appreciated the vehicle underside inspection video Moss provided!
As always, the work was done on time and it was done right. I especially appreciated the vehicle underside inspection video Moss provided!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Was greeted and helped immediately, the experience was pleasant and easy-drove away with my new truck!
Was greeted and helped immediately, the experience was pleasant and easy-drove away with my new truck!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We’re delighted to hear your experience was quick, easy, and enjoyable. Congratulations on your new truck, and thank you for choosing Moss Bros. Chevrolet!
Terrible service. Never go here. They failed to honor the power train warranty when known defect in the coolant system caused damage to transmission. Manny the puck xxx lying service manager tried to say he was unaware of a known coolant issue that gm was aware of. He stayed he had worked for Chevy for less then a year and did not know, but a lot of vehicles have coolant issues. We also had a salesman tell us to just finance a new vehicle and let them repossess our truck. Never go to miss Chevrolet of Moreno valley!
Terrible service. Never go here. They failed to honor the power train warranty when known defect in the coolant system caused damage to transmission. Manny the puck xxx lying service manager tried to say he was unaware of a known coolant issue that gm was aware of. He stayed he had worked for Chevy for less then a year and did not know, but a lot of vehicles have coolant issues. We also had a salesman tell us to just finance a new vehicle and let them repossess our truck. Never go to miss Chevrolet of Moreno valley!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re sorry to hear about your experience and understand your frustration. We take concerns regarding vehicle repairs, warranty questions, and communication seriously. We are reviewing your feedback internally with our team and would appreciate the opportunity to better understand your concerns. Please give us a call at 951-485-3500 ext. 3279.
This is my second vehicle purchased at Moss Chevrolet. As always I trust the service dept. in my vehicle’s service and scheduled maintenance. They keep me informed of needed maintenance per mileage.
This is my second vehicle purchased at Moss Chevrolet. As always I trust the service dept. in my vehicle’s service and scheduled maintenance. They keep me informed of needed maintenance per mileage.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your amazing 5-star review! We're grateful that you've chosen Moss Bros. Chevrolet for your second vehicle and continue to trust our service department with your maintenance needs. We appreciate your loyalty and look forward to seeing you at your next visit!
Carlos was outstanding on his customer service since the moment I walked in he took care of everything in a professional manner.
Carlos was outstanding on his customer service since the moment I walked in he took care of everything in a professional manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're proud to have team members like Carlos who are committed to delivering exceptional customer service. We'll be sure to share your feedback with him. We appreciate your business and look forward to assisting you again!
Was very satisfied with the service. It was pretty cut and dry as my routine maintenance is based on mileage. Carlos was very kind and professional. He explained everything with full transparency. I also appreciated the shuttle service home and back! It was a very positive experience for me
Was very satisfied with the service. It was pretty cut and dry as my routine maintenance is based on mileage. Carlos was very kind and professional. He explained everything with full transparency. I also appreciated the shuttle service home and back! It was a very positive experience for me
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your kind words! It’s great to know Carlos provided clear communication and a professional experience during your visit. We’re happy the shuttle service made things easier for you as well. Thank you for choosing us—we look forward to your next visit!
I've always been more than satisfied with the service provided By Moss Bros. The time estimate is almost perfect, so I always wait for my car
I've always been more than satisfied with the service provided By Moss Bros. The time estimate is almost perfect, so I always wait for my car
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service was excellent along with the shuttle service provided. Staff very friendly and knowledgeable.
Customer service was excellent along with the shuttle service provided. Staff very friendly and knowledgeable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We’re glad to hear you had an excellent experience with our customer service and shuttle. Our team will appreciate your kind words!