Reviews
Communication on point Dylan is efficient and the
Communication on point Dylan is efficient and the standard i greatly appreciate his professionalism he's my go to
Communication on point Dylan is efficient and the
Communication on point Dylan is efficient and the standard i greatly appreciate his professionalism he's my go to
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Lokey Nissan. We appreciate your business and hope to see you again soon!
Excellent services, great company a lot of great people,
Excellent services, great company a lot of great people, i was being helped with zack and David, excellent people, thank you so much
Excellent services, great company a lot of great people,
Excellent services, great company a lot of great people, i was being helped with zack and David, excellent people, thank you so much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lokey Nissan!
Thanks Lokey Nissan completely exceeded every expectation
Thanks Lokey Nissan completely exceeded every expectation I didn’t even know I had. They replaced the big battery in my Nissan Leaf under warranty, which alone is huge—but the way they treated me throughout the process is what truly deserves praise. From the very beginning, Lee at the service desk was outstanding: professional, knowledgeable, patient, and genuinely focused on making sure everything went smoothly. He explained the process clearly and handled everything with total confidence, which made the whole experience stress-free. While my car was being serviced, they provided me with a rental car without any hassle, showing real respect for my time and convenience. On top of that, the shuttle service was excellent. Jimsky, the shuttle driver, was friendly, punctual, and welcoming, making the back-and-forth trips easy and pleasant. It may seem like a small thing, but kindness and professionalism like that make a big difference. Warranty work, rental car, shuttle service, great communication, and genuinely good people—this is how a dealership should operate. Lokey Nissan didn’t just fix my car; they delivered a five-star experience from start to finish. Highly recommended, and I wouldn’t hesitate to come back again.
Thanks Lokey Nissan completely exceeded every expectation
Thanks Lokey Nissan completely exceeded every expectation I didn’t even know I had. They replaced the big battery in my Nissan Leaf under warranty, which alone is huge—but the way they treated me throughout the process is what truly deserves praise. From the very beginning, Lee at the service desk was outstanding: professional, knowledgeable, patient, and genuinely focused on making sure everything went smoothly. He explained the process clearly and handled everything with total confidence, which made the whole experience stress-free. While my car was being serviced, they provided me with a rental car without any hassle, showing real respect for my time and convenience. On top of that, the shuttle service was excellent. Jimsky, the shuttle driver, was friendly, punctual, and welcoming, making the back-and-forth trips easy and pleasant. It may seem like a small thing, but kindness and professionalism like that make a big difference. Warranty work, rental car, shuttle service, great communication, and genuinely good people—this is how a dealership should operate. Lokey Nissan didn’t just fix my car; they delivered a five-star experience from start to finish. Highly recommended, and I wouldn’t hesitate to come back again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Well I bought a 2024 Nissan King cab and got NO Owners
Well I bought a 2024 Nissan King cab and got NO Owners Manual! I did not realize it till I got home! I contacted the dealership and my salesman. He said he would look and see if it was there. I called the next day. He finally came back to the farm is it all he could find was the 2023 owners manual? He stays he will basically everything is the same then use all the money that I spent it looks like the dealership could've at least given me the right your owners manual for the truck. I know you guys can order one.! How to appreciate you getting me a 2024 owners manual in contact with me. I will gladly come and get it. Otherwise I'm gonna remember this not good customer service at all......
Well I bought a 2024 Nissan King cab and got NO Owners
Well I bought a 2024 Nissan King cab and got NO Owners Manual! I did not realize it till I got home! I contacted the dealership and my salesman. He said he would look and see if it was there. I called the next day. He finally came back to the farm is it all he could find was the 2023 owners manual? He stays he will basically everything is the same then use all the money that I spent it looks like the dealership could've at least given me the right your owners manual for the truck. I know you guys can order one.! How to appreciate you getting me a 2024 owners manual in contact with me. I will gladly come and get it. Otherwise I'm gonna remember this not good customer service at all......
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
I would rate the salesman with a 5 but not the same for
I would rate the salesman with a 5 but not the same for the rest of the dealership. My car apparently had been parked underneath a tree and had sap all around. I should have returned the same night when I left but thought of coming in the following day. I called several times to speak to salesman who sold the car. I was left on hold. I called to inquire if I should come in through service or front door, they were checking if 'my rep' was available. I just gave up and went to a car wash. $40+ later, my car is not 100% yet
I would rate the salesman with a 5 but not the same for
I would rate the salesman with a 5 but not the same for the rest of the dealership. My car apparently had been parked underneath a tree and had sap all around. I should have returned the same night when I left but thought of coming in the following day. I called several times to speak to salesman who sold the car. I was left on hold. I called to inquire if I should come in through service or front door, they were checking if 'my rep' was available. I just gave up and went to a car wash. $40+ later, my car is not 100% yet
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lokey Nissan. We look forward to having you as one of our valued customers for many more years to come!
Very satisfied with my repairs & chuck gave me excellent
Very satisfied with my repairs & chuck gave me excellent customer service Very positive experience
Very satisfied with my repairs & chuck gave me excellent
Very satisfied with my repairs & chuck gave me excellent customer service Very positive experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lokey Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.
Chris gave me a great experience!
Chris gave me a great experience! Very professional, honest, and easy to work with. He made sure I got exactly what I wanted and explained everything clearly. I would absolutely work with him again and recommend him to anyone looking to buy a car.
Chris gave me a great experience!
Chris gave me a great experience! Very professional, honest, and easy to work with. He made sure I got exactly what I wanted and explained everything clearly. I would absolutely work with him again and recommend him to anyone looking to buy a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Excellent service All requests were completed and my car
Excellent service All requests were completed and my car was washed and ready for pick up as promised.
Excellent service All requests were completed and my car
Excellent service All requests were completed and my car was washed and ready for pick up as promised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lokey Nissan!
Lee always takes good care of me.
Lee always takes good care of me. Service is good and reasonable I get dependable service
Lee always takes good care of me.
Lee always takes good care of me. Service is good and reasonable I get dependable service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lokey Nissan. We look forward to having you as one of our valued customers for many more years to come!
Great customer service They try very well to help
Great customer service They try very well to help Wonderful attitude and a clean area
Great customer service They try very well to help
Great customer service They try very well to help Wonderful attitude and a clean area
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
