Read reviews that mention:
Great service . nice atmosphere . Service advisor Joe was kind and very helpful . He kept me informed about my car . He answered all my questions . Pleased
I have had Volvos for the last 10 years at least. The service is excellent and the staff are accommodating. The experience is always outstanding.
Sales person Ralph Pence, the Business Manager Linda and Sales Manager Craig at Volvo Cars of Sarasota were professional, straightforward, fair and market... competitive from Ralph's first response to my online inquiry about the 2018 XC60 T6 Inscription that they had just received and I have now leased, to the lease price he quoted with all necessary details that I needed to confirm that it was a fair and competitive rate, to the thorough, quick and painless final transaction to exchange my 2015 XC60 (leased through Volvo Credit) for the 2018 XC60. I have leased vehicles since 1972 including BMW, MB, Jaguar and most major American, Asian and European brands over the years. I hate sales gimmicks and come-ons designed to get customers to pay more than they originally were willing to pay. I have no set price I am looking to pay when I look at a vehicle. I want the dealer to make a fair profit as long as I get a competitive price or rate for the market and vehicle involved. I want to be treated like I have some intelligence and with mutual respect between the parties. I was in business for 47 years and always approached my customers and business peers with respect with no gimmicks or hidden agendas or tricks of the trade. Volvo Cars of Sarasota obviously has the same business model and I will return to them for my next Volvo lease or purchase. Because of them I stuck to Volvo rather than going back to Mercedes which I had leased (2012 E-Class) prior to my current 2015 XC60. That I loved the 2015 XC60 helped but my other considered option was an AMG Convertible which was quite a leap from an XC60. We absolutely love our new 2018 XC60 and are glad that we were treated so well by Ralph, Linda and Craig that we immediately decided to go with the XC60 instead of the Mercedes which was only 20 minutes away and the XC60 was 4 hours away from our home. The Great experience had made us loyal Volvo customers. Our 1st and 2nd Volvos with more to come. We commend Volvo for the move it forward approach to their leasing program. Made the choice that much simpler to make.
Thank you so much for such an outstanding review, Tony! We are thrilled we exceeded all your expectations and we hope you enjoy every minute of that ...new car! We will be sure to share your kind words with the team and please let us know if we can be of any further assistance!
The staff at Volvo Sarasota is knowledgeable, helpful and friendly. The service pricing is reasonable too. What more can I ask for in a service department?
We're on our 5th or 6th Volvo from this dealership. Nothing but good things to say. I only wish they still made the 4-seat convertible. For now I'm... keeping mine and they're keeping it going.
I have been a customer of Volvo of Sarasota since 2010 (both my wife and I own Volvos). We have only ever had our vehicles serviced by the great staff... at this location and have grown to appreciate the relationship we have built. The care and quality they have consistently shown our vehicles have earned our trust and I always feel like we are in good hands, whether our visit is for a component failure or just routine maintenance. This dealership is a great example of the service excellence I have come to expect from Volvo and why we continue to value that promise, shown through their actions.
Alan is exceptional and takes good care of his clients, as is Joe. I enjoy his promptness and explanation on work performed on my vehicles.
Great professional service. Efficient, caring and offering good customer service this dealership is the best I have worked with. I was given a loaner... to use while my car was being serviced. Upon returning my car was washed and ready to go. Runs like a champ!
I visited this dealership service department again after about a year. The last time they were everything you could ask for in a service department. They... were even better this time. On-time, polite, courteous, efficient, reasonably priced. Really first rate.
The best service department I have dealt with. They make sure I’m happy with the service. No one is perfect, and when there is a mistake they own it and... resolve it as quickly as possible. I bought my first 2 Volvo’s elsewhere but since starting to use their service department even though they aren’t the closest Volvo dealer. We have bought the last 2 from them, thank you Alan Avis.