Reviews
I get a good customer service and excellent technical
I get a good customer service and excellent technical service for my X3 from SChererville BMW.
I get a good customer service and excellent technical
I get a good customer service and excellent technical service for my X3 from SChererville BMW.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Was Great.
Service Was Great. Vince Was Able To Make Sure The Issues And service I Needed Taken Care Of Were Complete Although I Will Be Needing To Take My 750Li Back In Due To Not Being Able To Open My Front Drivers Door Without First Unlocking It With The Key Fob And Also The Light For The Door Handle Is No Longer Working.
Service Was Great.
Service Was Great. Vince Was Able To Make Sure The Issues And service I Needed Taken Care Of Were Complete Although I Will Be Needing To Take My 750Li Back In Due To Not Being Able To Open My Front Drivers Door Without First Unlocking It With The Key Fob And Also The Light For The Door Handle Is No Longer Working.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Was happy and grateful our old x5 was fixed.
Was happy and grateful our old x5 was fixed. I’m also amazed at how clean it came back. Thank you
Was happy and grateful our old x5 was fixed.
Was happy and grateful our old x5 was fixed. I’m also amazed at how clean it came back. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service.
Great customer service. I was given repair options and offered a ride home. Very timely and professional. Thank you.
Great customer service.
Great customer service. I was given repair options and offered a ride home. Very timely and professional. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Long term relationship with this dealership because
Long term relationship with this dealership because they're that good. Service department second to none. From management to service rep to master mechanic, all personnel are customer service friendly, knowledgeable, and communicative. Highly credible dealership at all levels.
Long term relationship with this dealership because
Long term relationship with this dealership because they're that good. Service department second to none. From management to service rep to master mechanic, all personnel are customer service friendly, knowledgeable, and communicative. Highly credible dealership at all levels.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My rep, Marc was very helpful and knowledgeable about
My rep, Marc was very helpful and knowledgeable about getting me back on the road. His mannerism made me feel like I mattered. Great customer service throughout this experience with other staff as well.
My rep, Marc was very helpful and knowledgeable about
My rep, Marc was very helpful and knowledgeable about getting me back on the road. His mannerism made me feel like I mattered. Great customer service throughout this experience with other staff as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The BMW Schererville Dealership is always very thorough,
The BMW Schererville Dealership is always very thorough, courteous and professional. I always recommend this dealership to family and friends.
The BMW Schererville Dealership is always very thorough,
The BMW Schererville Dealership is always very thorough, courteous and professional. I always recommend this dealership to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry did a great job on acknowledging the appointment,
Larry did a great job on acknowledging the appointment, letting us know that the technician was ready and that the work would take approximately 1 hour. The work was completed in a timely manner and Larry made sure that the car was washed.
Larry did a great job on acknowledging the appointment,
Larry did a great job on acknowledging the appointment, letting us know that the technician was ready and that the work would take approximately 1 hour. The work was completed in a timely manner and Larry made sure that the car was washed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Drove 2 hours to look at a vehicle they couldn't even
Drove 2 hours to look at a vehicle they couldn't even start. Told us several lies. I have health problems and they never bothered to let us know we couldn't look at the vehicle
Drove 2 hours to look at a vehicle they couldn't even
Drove 2 hours to look at a vehicle they couldn't even start. Told us several lies. I have health problems and they never bothered to let us know we couldn't look at the vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Joe is a great customer service advisor.
Joe is a great customer service advisor. He was on point with what was recommended. Great job on my vehicle.
Joe is a great customer service advisor.
Joe is a great customer service advisor. He was on point with what was recommended. Great job on my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase