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Integrity Chevrolet

(171 reviews)
Visit Integrity Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (423) 451-4208 (423) 451-4208
Used (423) 451-4218 (423) 451-4218
Service (423) 451-4217 (423) 451-4217

Reviews

(171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Integrity Chevrolet from DealerRater.

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New car buying experience

This is the 2nd new car I've bought from Integrity in 4 years. Both times I was "just looking" and found exactly what I was looking for. Every person there, from the owners, to the manager, Mr. Tubbs, each salesman you come in contact with and Josh and the service department are complete professionals and really make an effort to make sure you are satisfied with whatever reason you're there. No doubt my next new car will come from there. Great dealership to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Ronald for your five star review! Wow, we appreciate you sharing your positive experience with us! We are here for all of your automotive needs. Thank you for choosing Integrity and thank you for your loyalty!

2017 Corvette Shopping

Newer remodeled Chevrolet Dealership, shopped for a new 2017 Corvette Z51 2LT or 3LT with (FE4) Magnetic Selective Ride Control option or a 2017 Corvette Grand Sport 2LT 3LT. Did not have vehicles either Corvettes in stock (Only had about 6 Corvettes in stock), not a large Corvette inventory dealership. Visited Memorial Day weekend 2017, sales people not pushy. Would recommend if you were looking for Chevy trucks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for your 5-star review! Thank you for sharing your experience with Integrity Chevrolet! We are here for all of your automotive needs.

Awesome staff and great service

Great service friendly staff and top of the line vehicles would highly recommend Integrity Chevrolet to all my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your 5-star review! We appreciate you sharing your exceptional experience with Integrity Chevrolet! Hope all is well until the next time we meet.

2017 Chevrolet Malibu

I was looking for a good car and a friend of mine recommended Integrity Chevrolet, I was apprehensive about going by myself, because some car dealers try to take advantage of women, Not this place. I told them what I could afford and they got me a brand New 2017 Malibu. And I wish I had gone there along time ago. The People there are Awesome Wayne Tubbs and April Blackburn was the most awesome people, I would recommend this car dealership to all my friends. I have never had a brand new car in my life and they made it happen. You all get a 110 % from me. Thank you so much I love my Car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Diann, thank you for your 5-star review! We appreciate you sharing your exceptional experience with Wayne and April and the rest of our sales team. Congratulations on your new Malibu and thank you for choosing Integrity!

Service

Awesome service department !! Service advisors very knowledgeable and curtious.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Debbie for your 5-star review! We appreciate you sharing your great experience with our service department!

Great service and helpful people

They are always there to answer questions, even a year after we bought our vehicle. Always courteous and respectful. I will definitely buy from them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Eric for your 5-star review of Integrity Chevrolet! We appreciate you sharing your great experience with us. We hope to see you again soon!

Not happy

The sales person Pam was great. But after asking that my credit not be pulled for several creditors because I was already pre approved though a bank I was totally ignored and credit was ran though five banks. I totally disagree with this. That really hurt my score. This is my second car from this dealership but will not return because they seem to not care about the request of the buyer and only want to make a sale.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We apologize for this action. Our store tries to find the absolute best finance deals for our guests but in this case we may have overstepped. We appreciate the feedback as we work towards perfecting our processes. We have passed the information on to our sales manager and hope we have the chance in the future to regain your confidence by extending a private offer. Sincerely, Integrity Chevrolet

Review of Integrity Chevrolet -Best Dealer in Town

The sales staff at Integrity Chevrolet are very diligent and make the car buying experience great. They go above and beyond to make sure that your needs are met. In particular, Ken Bryant is always striving to give you the best deal possible. I would recommend this dealership to anyone looking for a new Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your 5-star review of Integrity Chevrolet! We are glad to hear of your great experience with our sales department and in particular Ken Bryant. We hope that you are loving your new vehicle and welcome to the Integrity Family!

Horrible Serice

Horrible customer service. Called in to schedule appointment and asked about rates. Was told repairs would be covered under warranty and arrived and owner calls if repairs are done might cost but did not state that it costs for diagnostic to be done. Manager named Eric should really get it together on customer service and rates. Tricking a customer on word usage just to get business is not good for business. Thanks for fixing vehicle but will not return in future PERIOD!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sorry that you are unhappy but glad your vehicle was fixed correctly. customer communications is very important to us. we will make sure all of our teams and staff are aware of the pricing in both the diagnostic portion and of the labor Rates.

great job

bought a car at integrity chevrolet loved every one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kevin, Thank you for you 5-star review and for sharing your experience with Integrity Chevrolet! I am glad that you loved your interactions with everyone. We hope that you are still loving your new vehicle and welcome to the Integrity family!