Fitzgerald Toyota Gaithersburg

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4.7
(1,046 reviews)
Visit Fitzgerald Toyota Gaithersburg
Sales hours: 11:00am to 6:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday 11:00am–6:00pm 8:00am–12:00pm
New (301) 825-9049 (301) 825-9049
Used (301) 637-7258 (301) 637-7258
Service (301) 637-6211 (301) 637-6211

Inventory

See all 340 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 1998.
The FitzWay is a term developed by Fitzgerald Auto Mall defining our business philosophy and acts as a guideline for the way we treat our customers. It's a part of our unique way of doing business that has helped differentiate us from other auto dealers. We created the FitzWay philosophy by listening to our customer's comments over the years both good and bad. Customers have told us it's important to treat them with honesty and respect and to deal in good faith. Our customers also want to receive a high level of attentive customer service at every level of our operation. This is what we strive to do every day for every customer. Call today.
The FitzWay there's just no better way to go! No Haggle-No Hassle Pricing posted on the window of every car!

Service center

Phone number (301) 637-6211

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–4:00pm
Sunday
8:00am–12:00pm

Meet our employees

View all 25 employees View less employees

Reviews

4.7
(1,046 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fitzgerald Toyota Gaithersburg from DealerRater.

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5.0

Good environment and the sale person(Abishek) explain all

Good environment and the sale person(Abishek) explain all details about the car and finance

5.0

Good environment and the sale person(Abishek) explain all

Good environment and the sale person(Abishek) explain all details about the car and finance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

I recently had the pleasure of working with Harmeet Suri

I recently had the pleasure of working with Harmeet Suri at Gaithersburg Fitzgerald Toyota while purchasing my new vehicle, and I must say, the experience was nothing short of outstanding. Harmeet exuded a level of friendliness and professionalism that made the entire car-buying process a breeze. From the moment I stepped into the dealership, he greeted me warmly and made me feel genuinely welcomed. His amiable demeanor instantly put me at ease, creating a comfortable environment for discussing my needs and preferences. What truly stood out was Harmeet's remarkable knowledge and willingness to assist. He patiently listened to my requirements and preferences, providing valuable insights and guidance throughout the selection process. His expertise in understanding the various features and specifications of the vehicles helped me make an informed decision that perfectly suited my needs. Moreover, Harmeet was incredibly helpful throughout the entire process. He answered all my questions thoroughly, ensuring I had a clear understanding of the available options. His dedication to ensuring customer satisfaction was evident in his efforts to find the right vehicle that matched both my preferences and budget. The seamless and hassle-free experience provided by Harmeet was exemplary. His professionalism and genuine interest in helping me find the ideal car were truly appreciated. I felt no pressure throughout the entire process, which made the entire transaction smooth and enjoyable. I highly recommend Harmeet Suri to anyone in search of a reliable, friendly, and knowledgeable car salesman. His exceptional customer service skills, combined with his expertise in the automotive industry, make him a standout professional in the field. Thanks to Harmeet's assistance, I drove off the lot in the perfect car for me, feeling confident and satisfied with my purchase. Kudos to Harmeet Suri for his outstanding service and dedication to ensuring a fantastic car-buying experience. He has undoubtedly set a benchmark for what exemplary customer service in the automotive industry should look like.

5.0

I recently had the pleasure of working with Harmeet Suri

I recently had the pleasure of working with Harmeet Suri at Gaithersburg Fitzgerald Toyota while purchasing my new vehicle, and I must say, the experience was nothing short of outstanding. Harmeet exuded a level of friendliness and professionalism that made the entire car-buying process a breeze. From the moment I stepped into the dealership, he greeted me warmly and made me feel genuinely welcomed. His amiable demeanor instantly put me at ease, creating a comfortable environment for discussing my needs and preferences. What truly stood out was Harmeet's remarkable knowledge and willingness to assist. He patiently listened to my requirements and preferences, providing valuable insights and guidance throughout the selection process. His expertise in understanding the various features and specifications of the vehicles helped me make an informed decision that perfectly suited my needs. Moreover, Harmeet was incredibly helpful throughout the entire process. He answered all my questions thoroughly, ensuring I had a clear understanding of the available options. His dedication to ensuring customer satisfaction was evident in his efforts to find the right vehicle that matched both my preferences and budget. The seamless and hassle-free experience provided by Harmeet was exemplary. His professionalism and genuine interest in helping me find the ideal car were truly appreciated. I felt no pressure throughout the entire process, which made the entire transaction smooth and enjoyable. I highly recommend Harmeet Suri to anyone in search of a reliable, friendly, and knowledgeable car salesman. His exceptional customer service skills, combined with his expertise in the automotive industry, make him a standout professional in the field. Thanks to Harmeet's assistance, I drove off the lot in the perfect car for me, feeling confident and satisfied with my purchase. Kudos to Harmeet Suri for his outstanding service and dedication to ensuring a fantastic car-buying experience. He has undoubtedly set a benchmark for what exemplary customer service in the automotive industry should look like.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

I had a great experience at Fitzgerald!

I had a great experience at Fitzgerald! Good people. Thank you! See you on the next one.

5.0

I had a great experience at Fitzgerald!

I had a great experience at Fitzgerald! Good people. Thank you! See you on the next one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

It was great working with Vi.

It was great working with Vi. He was extremely helpful and responsive without being overbearing or sycophantic. He dealt with me honestly and patiently and helped me get what I wanted and needed. I would not hesitate to go to him again if I needed a car.

5.0

It was great working with Vi.

It was great working with Vi. He was extremely helpful and responsive without being overbearing or sycophantic. He dealt with me honestly and patiently and helped me get what I wanted and needed. I would not hesitate to go to him again if I needed a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

It is my pleasure to leave this review for Olga

It is my pleasure to leave this review for Olga Kuznetsova and Chris Ogene. I had the privilege to meet and work with Olga about 2 years ago when I traded in my 2013 4Runner for a 2022 Tacoma 4x4 Double Cab. She was wonderful to work with and her attention to detail and knowledge was very impressive. I returned to the dealership on 10 Oct 2023 looking to trade in the Tacoma for a 2019 Tundra. I had the pleasure to get reacquainted with Olga and also meet Chris Ogene. Wow! What a dynamic duo! Chris and Olga are a real team and use the corporate best practice of " Second Team". They are each other's Second Team and as a result they both work to fulfill and exceed customer expectations. I have purchased many cars over the years (mostly Toyotas) and have never seen this type of management style deployed before. Working with Chris was outstanding. His attention to detail was excellent and he was on top of everything from the trade in process, thru the purchase and final delivery, he was there every step of the way. He was also there to support after market add-ons, contract close out, service support and a body work estimate. Fitzgerald Toyota of Gaithersburg is indeed fortunate to have have two outstanding Product Specialists in Olga and Chris that have represented their firm well and have provided me an outstanding customer experience! Thank you......

5.0

It is my pleasure to leave this review for Olga

It is my pleasure to leave this review for Olga Kuznetsova and Chris Ogene. I had the privilege to meet and work with Olga about 2 years ago when I traded in my 2013 4Runner for a 2022 Tacoma 4x4 Double Cab. She was wonderful to work with and her attention to detail and knowledge was very impressive. I returned to the dealership on 10 Oct 2023 looking to trade in the Tacoma for a 2019 Tundra. I had the pleasure to get reacquainted with Olga and also meet Chris Ogene. Wow! What a dynamic duo! Chris and Olga are a real team and use the corporate best practice of " Second Team". They are each other's Second Team and as a result they both work to fulfill and exceed customer expectations. I have purchased many cars over the years (mostly Toyotas) and have never seen this type of management style deployed before. Working with Chris was outstanding. His attention to detail was excellent and he was on top of everything from the trade in process, thru the purchase and final delivery, he was there every step of the way. He was also there to support after market add-ons, contract close out, service support and a body work estimate. Fitzgerald Toyota of Gaithersburg is indeed fortunate to have have two outstanding Product Specialists in Olga and Chris that have represented their firm well and have provided me an outstanding customer experience! Thank you......

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

We are longtime Fitzgerald customers because of their

We are longtime Fitzgerald customers because of their transparency during sales and after-sale service. It was a special pleasure to work with Chris Ogene on our most recent car purchase. He was very knowledgeable, which made it easy for us to make comparisons between cars and products. We especially appreciate how he worked with us to make sure our purchase matched our needs, and his patience with our decision-making process. We highly recommend him to anyone in the market for a car, new or used, and we will be seeking him out on our next purchase.

5.0

We are longtime Fitzgerald customers because of their

We are longtime Fitzgerald customers because of their transparency during sales and after-sale service. It was a special pleasure to work with Chris Ogene on our most recent car purchase. He was very knowledgeable, which made it easy for us to make comparisons between cars and products. We especially appreciate how he worked with us to make sure our purchase matched our needs, and his patience with our decision-making process. We highly recommend him to anyone in the market for a car, new or used, and we will be seeking him out on our next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Mi nombre es Carlos compre un toyota Rav4 en toyota de

Mi nombre es Carlos compre un toyota Rav4 en toyota de Gaithersburg md el vendedor fue Abishek agauchan y me dio muy buen servicio

5.0

Mi nombre es Carlos compre un toyota Rav4 en toyota de

Mi nombre es Carlos compre un toyota Rav4 en toyota de Gaithersburg md el vendedor fue Abishek agauchan y me dio muy buen servicio

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Chris was very helpful and proactive walking me through

Chris was very helpful and proactive walking me through the trade in and purchase experience. Very friendly and competent!

5.0

Chris was very helpful and proactive walking me through

Chris was very helpful and proactive walking me through the trade in and purchase experience. Very friendly and competent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Thank you so much for your kind assistance Abishek and

Thank you so much for your kind assistance Abishek and John. It was nice to close a deal with you. Denifinitely will refer to my friends. Thanks for the helpful tips.

5.0

Thank you so much for your kind assistance Abishek and

Thank you so much for your kind assistance Abishek and John. It was nice to close a deal with you. Denifinitely will refer to my friends. Thanks for the helpful tips.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

VAQAR is professional and great !

VAQAR is professional and great ! I strongly recommend him to my friends and others I meet.

5.0

VAQAR is professional and great !

VAQAR is professional and great ! I strongly recommend him to my friends and others I meet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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