Fitzgerald Toyota Gaithersburg

Good environment and the sale person(Abishek) explain all details about the car and finance

I recently had the pleasure of working with Harmeet Suri at Gaithersburg Fitzgerald Toyota while purchasing my new vehicle, and I must say, the experience was nothing short of outstanding. Harmeet exuded a level of friendliness and professionalism that made the entire car-buying process a breeze. From the moment I stepped into the dealership, he greeted me warmly and made me feel genuinely welcomed. His amiable demeanor instantly put me at ease, creating a comfortable environment for discussing my needs and preferences. What truly stood out was Harmeet's remarkable knowledge and willingness to assist. He patiently listened to my requirements and preferences, providing valuable insights and guidance throughout the selection process. His expertise in understanding the various features and specifications of the vehicles helped me make an informed decision that perfectly suited my needs. Moreover, Harmeet was incredibly helpful throughout the entire process. He answered all my questions thoroughly, ensuring I had a clear understanding of the available options. His dedication to ensuring customer satisfaction was evident in his efforts to find the right vehicle that matched both my preferences and budget. The seamless and hassle-free experience provided by Harmeet was exemplary. His professionalism and genuine interest in helping me find the ideal car were truly appreciated. I felt no pressure throughout the entire process, which made the entire transaction smooth and enjoyable. I highly recommend Harmeet Suri to anyone in search of a reliable, friendly, and knowledgeable car salesman. His exceptional customer service skills, combined with his expertise in the automotive industry, make him a standout professional in the field. Thanks to Harmeet's assistance, I drove off the lot in the perfect car for me, feeling confident and satisfied with my purchase. Kudos to Harmeet Suri for his outstanding service and dedication to ensuring a fantastic car-buying experience. He has undoubtedly set a benchmark for what exemplary customer service in the automotive industry should look like.

I had a great experience at Fitzgerald! Good people. Thank you! See you on the next one.

It was great working with Vi. He was extremely helpful and responsive without being overbearing or sycophantic. He dealt with me honestly and patiently and helped me get what I wanted and needed. I would not hesitate to go to him again if I needed a car.

It is my pleasure to leave this review for Olga Kuznetsova and Chris Ogene. I had the privilege to meet and work with Olga about 2 years ago when I traded in my 2013 4Runner for a 2022 Tacoma 4x4 Double Cab. She was wonderful to work with and her attention to detail and knowledge was very impressive. I returned to the dealership on 10 Oct 2023 looking to trade in the Tacoma for a 2019 Tundra. I had the pleasure to get reacquainted with Olga and also meet Chris Ogene. Wow! What a dynamic duo! Chris and Olga are a real team and use the corporate best practice of " Second Team". They are each other's Second Team and as a result they both work to fulfill and exceed customer expectations. I have purchased many cars over the years (mostly Toyotas) and have never seen this type of management style deployed before. Working with Chris was outstanding. His attention to detail was excellent and he was on top of everything from the trade in process, thru the purchase and final delivery, he was there every step of the way. He was also there to support after market add-ons, contract close out, service support and a body work estimate. Fitzgerald Toyota of Gaithersburg is indeed fortunate to have have two outstanding Product Specialists in Olga and Chris that have represented their firm well and have provided me an outstanding customer experience! Thank you......

We are longtime Fitzgerald customers because of their transparency during sales and after-sale service. It was a special pleasure to work with Chris Ogene on our most recent car purchase. He was very knowledgeable, which made it easy for us to make comparisons between cars and products. We especially appreciate how he worked with us to make sure our purchase matched our needs, and his patience with our decision-making process. We highly recommend him to anyone in the market for a car, new or used, and we will be seeking him out on our next purchase.

Mi nombre es Carlos compre un toyota Rav4 en toyota de Gaithersburg md el vendedor fue Abishek agauchan y me dio muy buen servicio

Chris was very helpful and proactive walking me through the trade in and purchase experience. Very friendly and competent!

Thank you so much for your kind assistance Abishek and John. It was nice to close a deal with you. Denifinitely will refer to my friends. Thanks for the helpful tips.

VAQAR is professional and great ! I strongly recommend him to my friends and others I meet.