Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota 4Runner
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV Trail Special Edition
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Avalon
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Sedan XLE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota C-HR
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV Limited
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota C-HR
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV Nightshade
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota C-HR
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV XLE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Camry Hybrid
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Sedan SE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Camry Hybrid
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Sedan XLE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2020 Toyota Camry Hybrid
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Sedan XLE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Corolla
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Sedan LE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Corolla
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Sedan Nightshade
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Corolla
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Sedan SE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Corolla
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Sedan XSE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Corolla Hatchback
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Hatchback XSE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Highlander
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV Platinum
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Highlander
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV XLE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Highlander
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV XSE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Highlander Hybrid
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV Platinum
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Highlander Hybrid
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV XLE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Prius Prime
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Hatchback Limited
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Prius Prime
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Hatchback XLE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota RAV4
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV Limited
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota RAV4
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV XLE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota RAV4
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV XLE Premium
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota RAV4 Hybrid
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV Limited
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota RAV4 Hybrid
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV XLE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota RAV4 Hybrid
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV XSE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Sienna
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Minivan Limited 7-Passenger
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Sienna
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Minivan XLE 8 Passenger
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
4.79% for 75 months on Extended Cab Pickup TRD Sport
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Tacoma
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Extended Cab Pickup SR
Expires 12/31/2021
Other rates
4.79% for 75 months on Crew Cab Pickup TRD Sport
4.79% for 75 months on Extended Cab Pickup TRD Sport
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Tacoma
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Crew Cab Pickup SR5
Expires 12/31/2021
Other rates
4.79% for 75 months on Crew Cab Pickup TRD Sport
4.79% for 75 months on Extended Cab Pickup TRD Sport
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Tacoma
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Crew Cab Pickup TRD Off Road
Expires 12/31/2021
Other rates
4.79% for 75 months on Crew Cab Pickup TRD Sport
4.79% for 75 months on Extended Cab Pickup TRD Sport
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Tacoma
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on Extended Cab Pickup TRD Off Road
Expires 12/31/2021
Other rates
4.79% for 75 months on Crew Cab Pickup TRD Sport
4.79% for 75 months on Extended Cab Pickup TRD Sport
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Venza
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV Limited
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
2021 Toyota Venza
Fitzgerald Toyota Gaithersburg
301-825-9049
4.79% for 75 months on SUV XLE
Expires 12/31/2021
Other rates
Disclaimer
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
The FitzWay is a term developed by Fitzgerald Auto Mall defining our business philosophy and acts as a guideline for the
...
way we treat our customers. It's a part of our unique way of doing business that has helped differentiate us from other auto dealers. We created the FitzWay philosophy by listening to our customer's comments over the years, both good and bad. Customers have told us it's important to treat them with honesty and respect, and to deal in good faith. Our customers also want to receive a high level of attentive customer service at every level of our operation. This is what we strive to do every day for every customer. Call today.
"The FitzWay, there's just no better way to go! No Haggle-No Hassle Pricing posted on the window of every car!"
I keep coming back to Fitzmall because of it’s no-haggle pricing. Before I go to Fitzmall I have always comparison shopped and been convinced they offer... the best or close to the best pricing without any of the negotiating hassle. I have done a lot of negotiating for my job, but since I am at a disadvantage when negotiating with a car dealer since they have all the relevant info and I don’t, it’s always seemed to be a futile exercise. Also, their no haggle approach means that the entire transaction is much more straightforward and transparent and less stressful. We also waste less time hanging around the dealership as part the dealer’s strategy to wear us down until we agree to buy from them instead of somewhere else at a price they want us to pay.
5.0 out of 5
Customer Service
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities
5.0 out of 5
Buying Process
Does
recommend this dealer
Shopped for a
new car
Did
make a purchase
0 people out of
0 found this review helpful. Did you?
The best dealer at least in Maryland if not nationwide. I have bought cars from at least a dozen other dealers in my life and by far.....and let me say... again, BY FAR, the best dealer ever. They not only really take care of you and any problems or questions that you have with your new/used car but they go way way way out of their way to make things right. They don't nickel and dime you about everything. This is the first time that a dealer gave me a full tank of gas and an oil change on a used car that I purchased, I especially want to mention Tony Freeman, the used car manager. WOW, he is the best. Usually when you buy a used car and if you have problems with it even within a few days, it is your problem. But Tony, took care of every little problem like even getting me a new windshield wiper and when I had to leave my car in the repair shop he gave me a brand new loaner car free of charge. You do not get this kind of service and care even at a BMW dealer. If you are looking to buy a car and especially a used car, ask for Tony Freeman and his team. I would buy all my future cars from Fitzgerald and anyone i know I would recommend only Fitzgerald of Gaithersburg.
5.0 out of 5
Customer Service
5.0 out of 5
Quality of Repair
5.0 out of 5
Overall Facilities
5.0 out of 5
Buying Process
Does
recommend this dealer
Shopped for a
used car
Did
make a purchase
0 people out of
0 found this review helpful. Did you?
The staff here at the Gaithersburg Toyota facility is amazing!! They are some of the friendliest bunch of people!! Curtis, Amir and Johnny are great! Made... mine and my hubby's buying experience a PLEASURE!! We will return in the future and I recommend ANY and ALL to buy here!! Nancy, in finance is the sweetest person!! The best part about it all besides our beautiful car is we didn't spend all day there!!
Thanks guys - all of you!! Oh, and Go cowboys!!!
Pam T.
5.0 out of 5
Customer Service
Not Applicable
Quality of Repair
5.0 out of 5
Overall Facilities
5.0 out of 5
Buying Process
Does
recommend this dealer
Shopped for a
used car
Did
make a purchase
0 people out of
0 found this review helpful. Did you?
Dealer Response
Thanks for this glowing review! We appreciate you, Pam!
The best dealer at least in Maryland if not nationwide. I have bought cars from at least a dozen other dealers in my life and by far.....and let me say... again, BY FAR, the best dealer ever. They not only really take care of you and any problems or questions that you have with your new/used car but they go way way way out of their way to make things right. They don't nickel and dime you about everything. This is the first time that a dealer gave me a full tank of gas and an oil change on a used car that I purchased, I especially want to mention Tony Freeman, the used car manager. WOW, he is the best. Usually when you buy a used car and if you have problems with it even within a few days, it is your problem. But Tony, took care of every little problem like even getting me a new windshield wiper and when I had to leave my car in the repair shop he gave me a brand new loaner car free of charge. You do not get this kind of service and care even at a BMW dealer. If you are looking to buy a car and especially a used car, ask for Tony Freeman and his team. I would buy all my future cars from Fitzgerald and anyone i know I would recommend only Fitzgerald of Gaithersburg.
5.0 out of 5
Customer Service
5.0 out of 5
Quality of Repair
5.0 out of 5
Friendliness
5.0 out of 5
Pricing
Does
recommend this dealer
0 people out of
0 found this review helpful. Did you?
On December 22, 2020 I called Hyundai corporate in reference to paint failure on my 2015 White Sonata. This is a well known defect on this year and color... of Sonata and there was even a class action lawsuit. Hyundai stated that even though my vehicle was past the warranty for paint defects, they would be able to paint my vehicle. After giving me a Claim # Hyundai instructed me to go to my nearest dealership so that they could take pictures of my vehicle and send them to Hyundai corporate. The body shop took pictures and claimed they would submit the pictures to corporate to further the claim. The manager at the body shop confirmed that the damage was from improper painting from the factory and that he had seen this defect plenty of times before. I called the body shop 2 weeks later with no update. I called last week and they stated it was submitted to the proper person for processing. On 1/20/21 the dealership stated my claim was denied even because of the year and mileage of my vehicle. When I initially called corporate to make my claim, they stated the year and mileage did not matter because they were aware of the issue. This is unacceptable. A 2015 vehicle should not have paint peeling from the hood and roof. Hyundai corporate called me and informed me that Hyundai would not assist in repairing my vehicle since it was out of warranty. This is in complete contrast to what I was told by Hyundai corporate initially.
Does not
recommend this dealer
0 people out of
0 found this review helpful. Did you?
The Fitz way is no better than any other car dealerships. They favor short term profits over customer long term loyalty. On the new GV80 the Fitz Way means... adding over $1000 to the list price. Sales persons can’t make any decisions. So, if you are ready to buy don’t waste any time with them. A follow up call never came. Fitz lives up to the low expectations that car dealers are know for.
2.0 out of 5
Customer Service
Not Applicable
Quality of Repair
4.0 out of 5
Overall Facilities
1.0 out of 5
Buying Process
Does not
recommend this dealer
Shopped for a
new car
Did not
make a purchase
0 people out of
0 found this review helpful. Did you?
Imagine be told your are going be sold a vehicle, you submit
Your financial and personal info (ie social security number) and no one ever calls you back... or responds.
1.0 out of 5
Customer Service
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities
1.0 out of 5
Buying Process
Does not
recommend this dealer
Shopped for a
new car
Did not
make a purchase
0 people out of
0 found this review helpful. Did you?
Dealer Response
Your many reviews on Google, Facebook, Sure Critic, etc. for our multiple locations seems "vendetta like" and contains much of the same misinformation... you provided to us to present to the lending institutions when you requested financing for the Genesis you were interested in. Unfortunately, we were advised that the information supplied by you could not be verified. We are in the business of serving our community to the best of our ability. Your review is disingenuous at best.
We are in the market for a new SUV for a young family (due in 3 months with our first baby). Fitzgerald had the vehicle we wanted. Two others declined... to purchase the vehicle and we were up for the purchase. We completed the finance process and were quickly credit approved (virtually - pandemic and pregnant women in a dealership was not recommended by the doctor). After our personal credit was ran and approved, we never heard anything! We called, and called and called. Two days later no answer. Finally I connected with a big wig from the manufacturer and received a quick response from them, not the dealer, why we weren't sold the vehicle. Funke (saleswoman) lacked the simple follow up. Jenna Keller (sales manager) was flippant and careless. We gave her our paperwork and social security number to Jenna Keller and never received a call back with any update. We left multiple messages and emails for general sales manager Felipe Teixeira, as well as multiple messages for Scott Ascher - including text messages (another sale manager who failed to call us back). It's incidents like this that warrant the traditional dealership model be wrecked by new entrants into the marketplace like Tesla - who doesn't have any authorized dealers, just corporate stores. Imagine be told you are going to be sold a specific car, give your financial and personal information and never hear back after being credit approved. What an awful experience that could have been remedied by one call from anyone with any sibilance of leadership skills or business acumen. Thankfully the manufacturer's corp team picked up the phone to give a status update so we could move on. I would never do business with Fitzgerald, as this appears to be a systemic problem that could have been solved by any one person at the dealership. Jenna Keller, Felipe Teixeira and Scott Ascher failed us and provided a horrid experience. Frankly, I don't even have a beef with the saleswoman, Funke, as she is required to report to this type of leadership team.
1.0 out of 5
Customer Service
1.0 out of 5
Quality of Repair
1.0 out of 5
Friendliness
1.0 out of 5
Pricing
Does not
recommend this dealer
1 people out of
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Fitzgerald Toyota Hyundai Subaru Gaithersburg
Your many reviews on Google, Facebook, Sure Critic, etc. for our multiple locations seems "vendetta like" and contains much of the same misinformation... you provided to us to present to the lending institutions when you requested financing for the Genesis you were interested in. Unfortunately, we were advised that the information supplied by you could not be verified. We are in the business of serving our community to the best of our ability. Your review is disingenuous at best.
Absolutely love these guys , they have made me a forever Fitzgerald's customer. Matthew Brown and Tony Freeman made my experience of buying a vehicle... extremely satisfying, great job guys on selling me a great vehicle and make my experience simple , quick and pain free . Matthew Brown took the time to put my roof racks on in the freezing cold so I wouldn't have to and took the time to make sure they were installed correctly
5.0 out of 5
Customer Service
5.0 out of 5
Quality of Repair
5.0 out of 5
Friendliness
5.0 out of 5
Pricing
Does
recommend this dealer
0 people out of
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My husband and I just leased a new Subaru Ascent from Fitzgerald Subaru in Gaithersburg. Johnny Figueroa worked with us and he is awesome. We are very... happy with his performance, and I highly recommend doing business with him and Fitzgerald Subaru. We love our new Ascent. (And Mr Figueroa made sure that we socially distanced during all transactions!)
5.0 out of 5
Customer Service
5.0 out of 5
Quality of Repair
5.0 out of 5
Friendliness
5.0 out of 5
Pricing
Does
recommend this dealer
0 people out of
0 found this review helpful. Did you?