Reviews
The professionalism and Ethics of all the staff working
The professionalism and Ethics of all the staff working at the dealership, made my experience easier.
The professionalism and Ethics of all the staff working
The professionalism and Ethics of all the staff working at the dealership, made my experience easier.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Letty! We’re thrilled to hear that our team’s professionalism and ethics made your experience enjoyable. Your feedback motivates us to keep providing the best service possible! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Gary was great as always and Izzy was very helpful always
Gary was great as always and Izzy was very helpful always a great experience with friendly people
Gary was great as always and Izzy was very helpful always
Gary was great as always and Izzy was very helpful always a great experience with friendly people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the fantastic feedback, Michael! We're thrilled to hear that Gary and Izzy made your experience enjoyable. Our team is dedicated to providing friendly service, and it’s great to know we hit the mark. We look forward to seeing you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Very friendly dealer and very knowledgeable service
Very friendly dealer and very knowledgeable service advisors for taking care of my Pathfinder always..Thank you very much🤗
Very friendly dealer and very knowledgeable service
Very friendly dealer and very knowledgeable service advisors for taking care of my Pathfinder always..Thank you very much🤗
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Jung! We're thrilled to hear about your positive experience with our team. Providing friendly and knowledgeable service is our priority, and we appreciate your kind words. Enjoy your Pathfinder, and we look forward to assisting you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Nissan Dealership lived up to its promise: to be
Nissan Dealership lived up to its promise: to be professional; to be courteous; to be timely.
Nissan Dealership lived up to its promise: to be
Nissan Dealership lived up to its promise: to be professional; to be courteous; to be timely.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, It's great to see that you received both prompt and quality service. We appreciate both your business and your feedback, and we can't wait to see you here at your next visit. Regards, John Fakhoury General Manager Customercare@empirenissan.com
Ali took care of all our needs and accommodated all of
Ali took care of all our needs and accommodated all of our requests. The purchase was easy Peezy. highly recommend a sales person.
Ali took care of all our needs and accommodated all of
Ali took care of all our needs and accommodated all of our requests. The purchase was easy Peezy. highly recommend a sales person.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review, Linda! We're thrilled to hear that Ali made your purchase experience smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Excellent Service from advisor Mr.
Excellent Service from advisor Mr. Avila! He provided excellent customer service and I will continue to come back for years to come.
Excellent Service from advisor Mr.
Excellent Service from advisor Mr. Avila! He provided excellent customer service and I will continue to come back for years to come.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, CC! We're thrilled to hear about your positive experience with Mr. Avila. Our team is dedicated to providing excellent service, and we look forward to serving you for many years to come! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Very clean and nice workers I like how they were very
Very clean and nice workers I like how they were very professional. Made my morning great
Very clean and nice workers I like how they were very
Very clean and nice workers I like how they were very professional. Made my morning great
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience with our team. Keeping our space clean and professional is a top priority for us. We appreciate your support and look forward to seeing you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Thank you for your great service!
Thank you for your great service! We were told it would take around 2 hours to service our 25 Nissan Altima. It took much less than that. The service people were professional with attention to detail. Thank you again!
Thank you for your great service!
Thank you for your great service! We were told it would take around 2 hours to service our 25 Nissan Altima. It took much less than that. The service people were professional with attention to detail. Thank you again!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so happy to see your services were completed sooner than expected and you drove home satisfied. We hope you're enjoying your Altima and we look forward to continuing to assist with all of your future Nissan needs. Regards, John Fakhoury General Manager Customercare@empirenissan.com
GARY WAS NICE AND FRIENDLY--HE EXPLAIN EVERYTHING TO ME
GARY WAS NICE AND FRIENDLY--HE EXPLAIN EVERYTHING TO ME AND SAID HOW LONG IT WOULD TAKE.
GARY WAS NICE AND FRIENDLY--HE EXPLAIN EVERYTHING TO ME
GARY WAS NICE AND FRIENDLY--HE EXPLAIN EVERYTHING TO ME AND SAID HOW LONG IT WOULD TAKE.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dan, It's a pleasure to see that Gary provided you with both quality service and communication. We'll be sure to share this 5-star review with him and we can't wait to see you here at your next service visit. Regards, John Fakhoury General Manager Customercare@empirenissan.com
gary was great as always and car was ready when promised
gary was great as always and car was ready when promised everyone friendly and helpful
gary was great as always and car was ready when promised
gary was great as always and car was ready when promised everyone friendly and helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your fantastic feedback, Newman! We're thrilled to hear that Gary and our team provided you with excellent service and that your car was ready on time. We appreciate your support and look forward to seeing you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com