Reviews
I’m not sure if I would have traveled 425 miles to purchase my Frontier, if not for Wasi. I just turned 60 and this is my 5th Nissan truck (Hardbody/Frontiers). I have purchased numerous of cars, in my lifetime. I have to honestly say, purchasing from Wasi, was/is my most enjoyable experience. The courtesy and professionalism Wasi provided was well worth the drive. I have NEVER traveled this far to purchase a vehicle. Wasi was thorough from start to finish. I would not hesitate to purchase another car/truck from Wasi. Thank you Wasi and the entire Empire staff. I absolutely love my Pro X. James Hsu
I’m not sure if I would have traveled 425 miles to purchase my Frontier, if not for Wasi. I just turned 60 and this is my 5th Nissan truck (Hardbody/Frontiers). I have purchased numerous of cars, in my lifetime. I have to honestly say, purchasing from Wasi, was/is my most enjoyable experience. The courtesy and professionalism Wasi provided was well worth the drive. I have NEVER traveled this far to purchase a vehicle. Wasi was thorough from start to finish. I would not hesitate to purchase another car/truck from Wasi. Thank you Wasi and the entire Empire staff. I absolutely love my Pro X. James Hsu
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi James, Thank you so much for traveling this far to purchase a Frontier from us. We couldn't be happier to see that Wasi provided you with the best buying experience possible and we hope you had a safe drive home. Happy 60th Birthday and enjoy your new truck! Regards, John Fakhoury General Manager [email protected]
I did not wait long despite the fact that they were quite busy. Everyone I dealt with were very professional. I was there for only 45 minutes.
I did not wait long despite the fact that they were quite busy. Everyone I dealt with were very professional. I was there for only 45 minutes.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, we're glad we could get you in and out and back on the road in no time. We hope your vehicle's treating you well and we hope to have the opportunity to work together again in the future. Regards, John Fakhoury - General Manager - [email protected]
I purchased my Nissan Rogue from Empire Nissan in 2024. I am a return customer and have had the best customer service from Mgr. Alan and my sales associate Isaak. I’ve been treated kindly and with the upmost respect. Isaak consistently comes to check I would like more water snacks etc. while I wait for the oil maintenance. I recommend Empire Nissan every chance I get as I am a very satisfied customer. Thank you G.B.
I purchased my Nissan Rogue from Empire Nissan in 2024. I am a return customer and have had the best customer service from Mgr. Alan and my sales associate Isaak. I’ve been treated kindly and with the upmost respect. Isaak consistently comes to check I would like more water snacks etc. while I wait for the oil maintenance. I recommend Empire Nissan every chance I get as I am a very satisfied customer. Thank you G.B.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your loyalty to us here, Gracie. We're incredibly lucky to have you as a valued customer and we can't wait to continue to assist with all of your future Nissan needs. Regards, John Fakhoury General Manager [email protected]
Mark Avila made the service experience pleasant. Everything went well as expected. Great coffee machine.
Mark Avila made the service experience pleasant. Everything went well as expected. Great coffee machine.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re glad Mark Avila made your service visit a pleasant one and that everything went smoothly! And we’re happy to hear the coffee machine was a hit too. Thanks for taking the time to share your experience! Regards, John Fakhoury General Manager [email protected]
quick work! came into the dealership and the service was provided in a timely manner
quick work! came into the dealership and the service was provided in a timely manner
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lorenzo, It's great to see our team got you in and out in a timely manner. We appreciate you stopping by and we can't wait to see you here at your next visit. Regards, John Fakhoury General Manager [email protected]
El servicio fue muy bueno, además me guía para las cosas que se necesita mi trocka
El servicio fue muy bueno, además me guía para las cosas que se necesita mi trocka
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gracias por compartir tu experiencia, Miguel! Nos alegra saber que nuestro equipo te brindó un servicio excelente y te ayudó a comprender las necesidades de tu camioneta. Tu satisfacción es nuestra prioridad y agradecemos la confianza que depositas en nosotros. Disfruta de tu camioneta y esperamos verte de nuevo! Saludos, John Fakhoury - Gerente General - [email protected]
excelente servicio y calidad, la sala de espera muy agradable, pude trabajar mientras esperaba mi unidad
excelente servicio y calidad, la sala de espera muy agradable, pude trabajar mientras esperaba mi unidad
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gracias por tus excelentes comentarios, Jose! Nos alegra saber que disfrutaste de nuestro servicio y que la zona de espera te resultó cómoda para trabajar. Nos esforzamos por crear un ambiente acogedor para nuestros clientes y nos complace que esto haya hecho tu visita aún mejor. Agradecemos tu apoyo! Saludos, John Fakhoury - Gerente General - [email protected]
Fast and easy service, friendly staff and helpful staff. Would definitely be coming back and would recommend for others to do so as well.
Fast and easy service, friendly staff and helpful staff. Would definitely be coming back and would recommend for others to do so as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful feedback, Daniel! We're delighted to hear that you enjoyed our fast and easy service, along with the friendliness of our team. Your recommendation means a lot to us, and we can't wait to welcome you back soon! Regards, John Fakhoury General Manager [email protected]
Service Advisor Steve handled everything and my vehicle was ready for pickup in a timely manner.
Service Advisor Steve handled everything and my vehicle was ready for pickup in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience, Gordy! It’s great to hear that Steve provided excellent service and got your vehicle ready quickly. We appreciate your trust in us and look forward to assisting you again in the future! Enjoy your ride! Regards, John Fakhoury General Manager [email protected]
Easy check in, friendly staff and great communication about my car, payment options and timetable of when the work would be completed.
Easy check in, friendly staff and great communication about my car, payment options and timetable of when the work would be completed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for taking the time to share your experience, Logan! We're glad to hear that our team made your check-in smooth and kept you informed throughout the process. Your satisfaction means a lot to us, and we're here to help whenever you need. Regards, John Fakhoury General Manager [email protected]