Reviews
Ryan was great and helped me with my oil change.
Ryan was great and helped me with my oil change. It was done in no time! Would recommend him to everyone!
Ryan was great and helped me with my oil change.
Ryan was great and helped me with my oil change. It was done in no time! Would recommend him to everyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary Worley did a excellent job checking in my vehicle
Gary Worley did a excellent job checking in my vehicle for service. Had appointment with technician Issy who expedite the work need for my vehicle. Service was completed in less than hour. Great job guys!
Gary Worley did a excellent job checking in my vehicle
Gary Worley did a excellent job checking in my vehicle for service. Had appointment with technician Issy who expedite the work need for my vehicle. Service was completed in less than hour. Great job guys!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edith, thank you for your fantastic review! We're thrilled to hear that Gary and Issy provided excellent service and got your vehicle ready so quickly. Your satisfaction is our priority, and we appreciate you sharing your experience! Regards, John Fakhoury General Manager Customercare@empirenissan.com
They are on time everytime I schedule my service before
They are on time everytime I schedule my service before work. Representatives are always helpful and professional
They are on time everytime I schedule my service before
They are on time everytime I schedule my service before work. Representatives are always helpful and professional
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your awesome feedback, Jazzy! We're thrilled to hear that our team consistently meets your scheduling needs and provides helpful service. Your satisfaction is our priority, and we appreciate your support! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Pedro At Nissan did an amazing job!
Pedro At Nissan did an amazing job! Great customer service and friendly. My car feels like I’m driving a new car again! I Will Definitely recommending to family/friends. Thank you !
Pedro At Nissan did an amazing job!
Pedro At Nissan did an amazing job! Great customer service and friendly. My car feels like I’m driving a new car again! I Will Definitely recommending to family/friends. Thank you !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sonia, thank you for sharing your fantastic experience with Pedro! We're thrilled to hear that you felt such great service and that your car is like new again. Your recommendations mean a lot to us! Until next time! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Service was fine, as expected.
Service was fine, as expected. Mark kept me informed throughout the time I waited on site.
Service was fine, as expected.
Service was fine, as expected. Mark kept me informed throughout the time I waited on site.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Becky, thank you for your fantastic review! We're glad to hear that Mark provided excellent service and kept you informed. We appreciate your feedback and look forward to serving you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Always so prompt and friendly.
Always so prompt and friendly. Excellent service. Waiting area is clean and entertaining. Love this place
Always so prompt and friendly.
Always so prompt and friendly. Excellent service. Waiting area is clean and entertaining. Love this place
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Misty! We’re thrilled to hear you had such a great experience. Our team works hard to provide excellent service and a welcoming atmosphere. We look forward to seeing you again soon! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Gary is one in a million exhibits professionalism,
Gary is one in a million exhibits professionalism, knowledge listener, respect/ Been with him for 25 years, has not changed. All work explained and performed. Awesome person.
Gary is one in a million exhibits professionalism,
Gary is one in a million exhibits professionalism, knowledge listener, respect/ Been with him for 25 years, has not changed. All work explained and performed. Awesome person.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Ms. Linda! We’re thrilled to hear such wonderful feedback about Gary. His dedication and professionalism truly set him apart. We appreciate your loyalty over the years and are glad to know you feel valued in your experience with us! Regards, John Fakhoury General Manager Customercare@empirenissan.com
I'm always treated well by the Service Advisors and
I'm always treated well by the Service Advisors and personnel at Empire Nissan. They quickly come over once you drive up for service, Then inquire as to your service needs and or questions, give an estimate of the wait time and get the job done..!
I'm always treated well by the Service Advisors and
I'm always treated well by the Service Advisors and personnel at Empire Nissan. They quickly come over once you drive up for service, Then inquire as to your service needs and or questions, give an estimate of the wait time and get the job done..!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It's great to see you always receive quality service. We appreciate you choosing us for your vehicle needs and we hope to provide you with a 5-star experience at your next visit. See you then. Regards, John Fakhoury General Manager Customercare@empirenissan.com
Very nice clean and the service was great and Mark & Gary
Very nice clean and the service was great and Mark & Gary was very helpful and professional I did not have to wait long for my service
Very nice clean and the service was great and Mark & Gary
Very nice clean and the service was great and Mark & Gary was very helpful and professional I did not have to wait long for my service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the wonderful feedback! We’re thrilled to hear you had a great experience with Mark and Gary. Our team strives to provide efficient and professional service. Looking forward to seeing you again soon! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Went in with an appointment to fix 2 issues under recall.
Went in with an appointment to fix 2 issues under recall...no charge. Job was completed in 90 minutes, and the whole team at Empire was hospitable, friendly and a very nice experience was more than expected. The waiting room is very nice, and the free coffee made fresh from a machine that uses freshly ground beans in its process is a HUGE YUM !!!! Kudos for an awesome experience.
Went in with an appointment to fix 2 issues under recall.
Went in with an appointment to fix 2 issues under recall...no charge. Job was completed in 90 minutes, and the whole team at Empire was hospitable, friendly and a very nice experience was more than expected. The waiting room is very nice, and the free coffee made fresh from a machine that uses freshly ground beans in its process is a HUGE YUM !!!! Kudos for an awesome experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review, Steve! We're thrilled to hear that you had a great experience with our team and enjoyed the freshly brewed coffee. Your satisfaction is our priority, and we look forward to serving you again in the future! Regards, John Fakhoury General Manager Customercare@empirenissan.com