Empire Motors

Avoid this place. Look up their reviews, they are shady! They will not honey their advertised price unless you get financed through them. They are biased, will charge you ridiculous abnormal fee’s, and ray, does not like being questioned. He has a major ego and has to be correct although he rarely is. There are many dealerships, avoid them at all cost!

These people are thieves! I’ve owned many cars from a variety of locations and this hands down was the worst experience. Unauthorized card transactions and lying out the butt about vehicle history! Still waiting (2 weeks) for maintenance record for a so called clutch swap that never happened! They almost put transmission fluid in the engine oil! Very uneducated! Never again! Will be hearing from me soon and the Better Business Bureau!

Horrible service. First of all, my husband and I went twice to try to test drive the car he wanted and the car wasn’t there. We waited over an hour and when we asked to test drive it, the guy said he didn’t want us to take it for a “joy ride” without running his credit first, so then I told him we weren’t gonna let him run it unless we liked how the car drove. So he said that if we knew what we were getting we should already know how it drives. So we left and thought about it then came back to try to get it after all, again the car wasn’t at the dealer. We tried to go over the financing and the first thing he asked was how much down we had, so to test the waters we said 1k because first we wanted to see how much we qualified for. He took less than 5 minutes and came back and said that the credit was too low so unless we gave him 6500 down (on a 14k car) he couldn’t help us, when I asked what finance company it was with he made up a random name, I asked for the monthly payment and Apr and all he said was 25apr without even giving us the monthly payment amount. Clearly all he cared about was the 6500 he wanted today. I was planning on co-signing for my husband and putting much more down because we really wanted the car but the service was so horrible I would never. They are just unethical and money hungry.

Came in looking for a commuter car. They suggested a couple of options and decided to purchase a Honda CR-Z since I drive a lot. Needed something that was really economical. Waited a couple of weeks to write this review to make sure everything was good with the car and it is. I couldn't be happier. The car is performing very well and no issues. They made the process very simple and I was in and out of the dealership in less than 2 hours. Highly recommend Empire Motors. Ask for Armando or Ray they will go out of their way to help you.

Purchased a used Kia Optima from Empire Motors just this week and I must say that the experience was beyond my wildest expectation. You hear all these horror stories of people dealing with a small dealership and having problems. I did my research before arriving at the dealer and found that the reviews I had seen were true and I am very happy with my purchase and my whole experience at Empire Motors

Went here to shop for a car and ended up buying a truck. Great experience for my son since this is his first purchase . Buying process is a breeze because there is no pressure on their part and every car you are interested is well explained. We had a good deal on the truck and no hidden charges. We will do business again with them next time.

Great customer service and great prices..They didn’t play any games. They were straight forward and honest no B.S. here. They told me yes when everyone said no. I will be coming back here again.

STAY AWAY !!! This place is a complete fraud and will fail to properly register your vehicle..... The supervisor Erica Torres was very shady, and will not resolve registration issues... Save yourself the time and stay away

To be honest I couldn't believe how thorough and polite every member of the staff were. My husband and I own a Mercedes suv and were looking for a newish vehicle that was used that would be great to use to drive to work since I work in LA (live in seal bch). Not only did we find a great vehicle, but I was shocked that they found a party to finance since my credit was very basic since all of the items on my credit were paid off and we all know that having bad credit is almost better then having no credit...and I had no credit pretty much:)..i also put 500 UNDER my planned down payment. .and ended up paying UNDER what my budget was planned out to be monthly on the finance...which is surprising...all the sales man approached and said congrats and mad small talk, Monique was sweet and positive, and the finance dept was very thorough and kind....the experience was great and would definitely be coming back...thanks guys

Walked in just to look at what they have in stock and fell in love with a Toyota Camry. They got my payments lower than I expected and made it very easy and simple. Highly recommend them to any one looking for a no nonsense experience.