Empire Motors

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
43 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 3, 2019

    Came in looking for a commuter car. They suggested a couple of options and decided to purchase a Honda CR-Z since I drive a lot. Needed something that... was really economical. Waited a couple of weeks to write this review to make sure everything was good with the car and it is. I couldn't be happier. The car is performing very well and no issues. They made the process very simple and I was in and out of the dealership in less than 2 hours. Highly recommend Empire Motors. Ask for Armando or Ray they will go out of their way to help you.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 18, 2019

    Purchased a used Kia Optima from Empire Motors just this week and I must say that the experience was beyond my wildest expectation. You hear all these... horror stories of people dealing with a small dealership and having problems. I did my research before arriving at the dealer and found that the reviews I had seen were true and I am very happy with my purchase and my whole experience at Empire Motors

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 7, 2015

    I found a 2013 Honda Civic at Empire Motors, but better yet found a dealer that know how to Wow a customer. They won me for life. I am so happy with my... car and even happier with the dealer. Armando and Ray did and excellent job. I was pre-approved with my credit union and they were perfectly ok with it. I went to a couple of dealers and when I told them that I wanted to finance with my credit union they started to change things and the deal was totally different then what we started off. Ray at Empire Motors made it clear from the very beginning that it didn't matter if I was financing with my credit union or they finance the price and total would be the same and the same it was. I would tell all my family and friends to come here.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 20, 2019

    Went here to shop for a car and ended up buying a truck. Great experience for my son since this is his first purchase . Buying process is a breeze because... there is no pressure on their part and every car you are interested is well explained. We had a good deal on the truck and no hidden charges. We will do business again with them next time.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    April 9, 2019

    Great customer service and great prices..They didn’t play any games. They were straight forward and honest no B.S. here. They told me yes when everyone... said no. I will be coming back here again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 25, 2018

    STAY AWAY !!! This place is a complete fraud and will fail to properly register your vehicle..... The supervisor Erica Torres was very shady, and will... not resolve registration issues... Save yourself the time and stay away

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 8, 2017

    To be honest I couldn't believe how thorough and polite every member of the staff were. My husband and I own a Mercedes suv and were looking for a newish... vehicle that was used that would be great to use to drive to work since I work in LA (live in seal bch). Not only did we find a great vehicle, but I was shocked that they found a party to finance since my credit was very basic since all of the items on my credit were paid off and we all know that having bad credit is almost better then having no credit...and I had no credit pretty much:)..i also put 500 UNDER my planned down payment. .and ended up paying UNDER what my budget was planned out to be monthly on the finance...which is surprising...all the sales man approached and said congrats and mad small talk, Monique was sweet and positive, and the finance dept was very thorough and kind....the experience was great and would definitely be coming back...thanks guys

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 10, 2017

    Walked in just to look at what they have in stock and fell in love with a Toyota Camry. They got my payments lower than I expected and made it very easy... and simple. Highly recommend them to any one looking for a no nonsense experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 6, 2015

    Myself and a friend went to this dealership on 12-5-15. We are two Black females. The dealership is attached to a house. On the porch there were approximately... four men. A worker there got their attention that we were there and they all ignored us for about 5 minutes. Their professionalism was very bad. Even if I saw something I liked, I would not have spent my money with them. Don't spend your money there!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    November 12, 2015

    I showed and the staff was very friendly and helpful. There was no pressure to buy. The staff answered my questions and satisfied me with a nice used truck... with low miles.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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