Reviews
Write a reviewLow pressure sales.
Low pressure sales. Very accommodating. Car was clean and condition was excellent. Sales person Cindy Gonzalez was very helpful and Oscar negotiated the deal fairly.
Friendly, fast, efficient, great service and not pushy at
Friendly, fast, efficient, great service and not pushy at all, I recommend. Krysta was very good
Very good help and service at this location I alwa
Krystal have a very good personality and helpful for job service at burien location that’s way always going there for our service car love it
Thank you again for taking the time to let us know how we did. We hope you have a great day!
The service all around was very good and they kept me up
The service all around was very good and they kept me up on updates was really nice five star rating
I'm very please with the services and the perso al are
I'm very please with the services and the perso al are experience with the client
Hi Marthavasquez27, thank you so much for your positive comments about Burien Nissan, Inc.!
Much better than Toyota of Bellevue Very nice people
Much better than Toyota of Bellevue Very nice people also not really bunching you with lies
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Daisy and her team claimed I needed services I’d had done
Daisy and her team claimed I needed services I’d had done the month before at my actual mechanic, and claimed I needed service my mechanic had not noted as an issue, to a cost of about $2000. So, they’re liars. In addition to that, a 2017 Sentra demonstrating classic signs of transmission failure (which Nissan has lost a class-action suit about), which is under warranty by both mileage and in-service date can’t possibly be failing because it’s not throwing any codes, and they would like to pretend it’s not visibly failing, which it is. The service is atrocious - they don’t return phone calls and claim they sent you messages when they didn’t, and of course I find the lying offensive. I look forward to taking this further with Nissan, the NHTSA, the state AG, and the BBB, and of course if the transmission fails before Nissan replaces it, my lawyer. Perhaps I can be the lucky complainant who forces them into an involuntary recall of the CVT transmission. I will never purchase another Nissan, in part because of the poor quality of this one, and in part because of this treatment. All further pursuit of a warranty remedy will absolutely not happen at Burien Nissan.
Cj Marabetta, we're disappointed about the negative experience you had at our location. If you are willing to give us another chance, please contact us at (206) 242-7070 to speak to our manager directly.
Valentina is amazing and someone I will recommend all my
Valentina is amazing and someone I will recommend all my friends to. Her ptofessional customer service exceeded my expectations. Thank you!!
Hi Jenhoffbuhr12, thank you so much for your positive comments about Burien Nissan, Inc.!
Rachel and her Tech Luis were fantastic.
Rachel and her Tech Luis were fantastic. From the moment I arrived she took extremely good care of me and all of my service needs. She knew exactly what was needed and the perfect Nissan Technician to help me with my car. Even when the tech had a question for me and brought me out to my vehicle they were profession and courteous. Luis took a moment to warm up to me, but he was in super serious tech mode and I can understand that! He has his game face on. Once he asked for my input, he was fine! Rachel even was super competitive with my other dealers rates that I’ve been since I owned the car! She went above and beyond to make me feel appreciated and extremely valued! Compared to a lot of other dealers! Thank you for going above and beyond for me! I’ll be back for sure!
Hi Jwr351199! We're so happy we were able to help you out!
Honest regarding car history.
Honest regarding car history. Car was priced below NADA. Cindy was very helpful knowledgeable regarding the car. I would recommend them to anyone looking for a good used or new car.
Lee, thank you for your kind review; we are happy to pass along your comments to the team here at Burien Nissan, Inc.!