Reynolds Buick GMC

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
265 lifetime reviews.

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  • 4.0 out of 5
    October 29, 2020

    Very good dealership everyone is wearing a mask and they pretty much got great deals. I will recommend this to a friend that are looking to buy a new or... used cars from here.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 4, 2020

    We alwaYs go here to check out twist they bring in for Used, Demo cars. They have great NEW VEHICLES as well... We almost bought a Sierra here a few years... back... but we couldn’t because MY Credit wasn’t up to par For what we wanted. Even though we weren’t successful in buying, I would highly recommend looking over there if you’re looking for a quality New/Used vehicle, Low Miles on used, GREAT PRICES!!! Very Nice Staff.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • February 9, 2016

    Very satisfied with the entire customer service staff. I took my Buick Enclave in for recall service and an oil change.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Steve, it is wonderful to hear that our staff at Reynolds Buick GMC was able to provide you with a great experience! We really appreciate this feedbac...k and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Chuck Rhodes - General Manager

  • 5.0 out of 5
    May 25, 2020

    I was recently in a car wreck that totaled my car, so I wasn’t actually planning to purchase a car anytime soon. Between insurance problems and injuries,... I wasn’t in the mood either to buy a car. I found a used Traverse online and Rudy contacted me when I requested information. Quickly gave me my out the door price, warranty options, etc. I showed up, he was wAiting and ready we went on a test drive. Noticed a crack in the windshield but I loved the car. They quickly informed me because I was traveling so far, that I could take the car and they would send somebody to me to replace the window. I was in and out in under two hours and they scheduled satellite to come repair my window the following Monday. It was the easiest best process I’ve ever had purchasing a vehicle. From the initial inquiry to the sitting filling out the paperwork and the follow up with fixing my window. I will definitely be a customer for life.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 30, 2019

    This was the lowest pressure sales experience ever. I was all geared up for battle and it wasn’t necessary. Went to buy a Tesla, and they had three to... chose from. No pressure to get into the most expensive. Haggling was non existent. “I’ll take a few hundred off the most expensive one to make the choice between the three easy”. No one forced me to stay. No one chased me when I had to leave to see other cars. No pressure follow up phone calls or automated texts. No email spams. No surprises on low jack or any of that paint sealant crap. No scams at this place. There was a little mix up in which car I wanted when I got there, but that was solved fast on the paperwork and no pressure. I did the loan app from home. Loan was ready when I walked back in the next day, and i was in the finance office less than 15 minutes. They went over all paperwork in detail and didn’t let me skip through anything too fast. They spent more time detailing my car than selling it to me! It was such a shock, I didn’t think they wanted my money at first. My sales guy, Danny, was awesome. The team was friendly. My detailer put some extra love into cleaning it in spite of the mixup causing him to clean the wrong car, so I tipped him...even though he was a lakers fan. Haha! Very laid back atmosphere. No tricks. No funny business. No fake or hidden fees. The facilities are a “little outdated” compared to other modern dealers, but other than that, it was perfect. I drove over 20 miles each way, twice in LA traffic, to drive and then buy this car. If they have the car Im looking for the next time I’m in the market, I’m not even gonna try anywhere else. What a fresh and unique buying experience. Did I mention my sales guy came in on XMas Eve just so I could give the car as a present on Xmas day? Highly recommended. Ask for Danny when you go! In short, WOW!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 18, 2018

    I drove over 200 miles to Reynolds because not only did they give me a great price on a Certified Chevrolet Traverse, they treated my wife and I great.... Henry was awesome and you can tell that people love to work there. Most of my dealing was done over the phone with another rep. I will drive over 200 miles again to Reynolds if they have a vehicle that I'm looking for. My only minor complain is that once we went to financing, the finance person gave us a feeling of discomfort as we didn't get any of the add-ons. I know that they probably make commission on things like exterior paint protectant but once you have explained something, be ok that a customer says "no" as your customers maybe well informed about all those add-ons. Overall, I would say that after dealing with about 10 dealerships throughout my life, Reynolds is the best!

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...your comments with our team and we look forward to working with you again down the road. Best, The Reynolds Buick GMC Team

  • 5.0 out of 5
    April 14, 2017

    The entire buying experience was perfect. Will be coming back when I need another vehicle. Greg and Bob are very knowledgable. Mike

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 13, 2017

    Work was started and completed on the same day, and the air works great, to the point my kids in the back are asking me to turn it down, we bought this... car used June 2014 I've never had that request from them.

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    Came in for service or repair
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  • 5.0 out of 5
    April 9, 2017

    Nice people , they do good work.they go out of they way for the customers A very c!can and net dealer ship.

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 15, 2017

    I always enjoy having my car serviced at Reynolds. Everyone is so nice and it's like coming to visit family. I feel a genuine concern as they take good... care of Big Red. Glad I chose to have my car serviced with you

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    Came in for service or repair
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