Reviews
Very poor service, after having my car there for two
Very poor service, after having my car there for two weeks to fix an air condenser Ben said he would not do the work and I should pick up my car. Insurance had already sent payment and confirmation. I had to call insurance to cancel payment and find another place Will not go back there for anything including maintenance on my car
Very poor service, after having my car there for two
Very poor service, after having my car there for two weeks to fix an air condenser Ben said he would not do the work and I should pick up my car. Insurance had already sent payment and confirmation. I had to call insurance to cancel payment and find another place Will not go back there for anything including maintenance on my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Jack in the service department came through for me in
Jack in the service department came through for me in getting my front and back brakes done in a timely matter. Always responded to my calls. Awesome customer service.
Jack in the service department came through for me in
Jack in the service department came through for me in getting my front and back brakes done in a timely matter. Always responded to my calls. Awesome customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alejandro, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jack in the service department came through for me in
Jack in the service department came through for me in getting my front and back brakes done in a timely matter. Always responded to my calls. Awesome customer service.
Jack in the service department came through for me in
Jack in the service department came through for me in getting my front and back brakes done in a timely matter. Always responded to my calls. Awesome customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
always get great customer service , definately my
always get great customer service , definately my preferred dealership. Jack is the Man that makes the magic Happen .
always get great customer service , definately my
always get great customer service , definately my preferred dealership. Jack is the Man that makes the magic Happen .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome Customer Service!
Awesome Customer Service! Very friendly and got me in and out right away. I will continue to bring my truck back to them!
Awesome Customer Service!
Awesome Customer Service! Very friendly and got me in and out right away. I will continue to bring my truck back to them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I waited three hours for an oil change and when I started
I waited three hours for an oil change and when I started asking about the status of my vehicle, because I had an appointment to meet, they had not even started, the guy then said give him five minutes. If the oil change only takes five minutes why was I there three hours? I felt oil change was rushed, and I felt like the job was done Super fast when they realize how long I had waited and I don?t believe it was done right they did not even put the sticker that they customarily usually put which lets me know when I need to return. This is my first bad experience in this location. I usually take my vehicle for maintenance here. I was not happy with this last visit.
I waited three hours for an oil change and when I started
I waited three hours for an oil change and when I started asking about the status of my vehicle, because I had an appointment to meet, they had not even started, the guy then said give him five minutes. If the oil change only takes five minutes why was I there three hours? I felt oil change was rushed, and I felt like the job was done Super fast when they realize how long I had waited and I don?t believe it was done right they did not even put the sticker that they customarily usually put which lets me know when I need to return. This is my first bad experience in this location. I usually take my vehicle for maintenance here. I was not happy with this last visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Miguel, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (626) 966-4461 at your earliest convenience to discuss how we can turn this experience into a positive one.
I have 2 vehicles within 2 years from same dealership.
I have 2 vehicles within 2 years from same dealership. no mark up like other shaddy dealership and not to push of the stuff that you are not comfortable. Highly recomend this compare to other price gauging dealership. As usual my service advisor josh is amazing and never push for anything that is not needed.
I have 2 vehicles within 2 years from same dealership.
I have 2 vehicles within 2 years from same dealership. no mark up like other shaddy dealership and not to push of the stuff that you are not comfortable. Highly recomend this compare to other price gauging dealership. As usual my service advisor josh is amazing and never push for anything that is not needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dhrupali, your satisfaction is important to us, so we want to sincerely thank you for choosing Reynolds GMC and we hope to see you again soon!
I had a great experience here at this dealership.
I had a great experience here at this dealership. The team was very professional and direct—no playing around. I will definitely recommend purchasing a vehicle from this location. Can't beat the service, and definitely the prices.
I had a great experience here at this dealership.
I had a great experience here at this dealership. The team was very professional and direct—no playing around. I will definitely recommend purchasing a vehicle from this location. Can't beat the service, and definitely the prices.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have 2 vehicles within 2 years from same dealership.
I have 2 vehicles within 2 years from same dealership. no mark up like other shaddy dealership and not to push of the stuff that you are not comfortable. Highly recomend this compare to other price gauging dealership. As usual my service advisor josh is amazing and never push for anything that is not needed.
I have 2 vehicles within 2 years from same dealership.
I have 2 vehicles within 2 years from same dealership. no mark up like other shaddy dealership and not to push of the stuff that you are not comfortable. Highly recomend this compare to other price gauging dealership. As usual my service advisor josh is amazing and never push for anything that is not needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pooooor CUSTOMER SERVICE.
Pooooor CUSTOMER SERVICE. Went in for pulsing brakes. Was told needed rear brakes and all rotors needed to be turned. Why? All I kept hearing “Normal wear and tear “ with only 32,000 miles. Josh was only one talking to me. Not once did manager or anyone above him reach out to me. I asked him to have them call me. I was told they are too busy. Really! Ohh but when I spent over $90,000.00 on the new truck I couldn’t get them to stop promising rage world. Never ever buying from that dealer
Pooooor CUSTOMER SERVICE.
Pooooor CUSTOMER SERVICE. Went in for pulsing brakes. Was told needed rear brakes and all rotors needed to be turned. Why? All I kept hearing “Normal wear and tear “ with only 32,000 miles. Josh was only one talking to me. Not once did manager or anyone above him reach out to me. I asked him to have them call me. I was told they are too busy. Really! Ohh but when I spent over $90,000.00 on the new truck I couldn’t get them to stop promising rage world. Never ever buying from that dealer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair