Reynolds Buick GMC

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
261 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 18, 2018

    I drove over 200 miles to Reynolds because not only did they give me a great price on a Certified Chevrolet Traverse, they treated my wife and I great.... Henry was awesome and you can tell that people love to work there. Most of my dealing was done over the phone with another rep. I will drive over 200 miles again to Reynolds if they have a vehicle that I'm looking for. My only minor complain is that once we went to financing, the finance person gave us a feeling of discomfort as we didn't get any of the add-ons. I know that they probably make commission on things like exterior paint protectant but once you have explained something, be ok that a customer says "no" as your customers maybe well informed about all those add-ons. Overall, I would say that after dealing with about 10 dealerships throughout my life, Reynolds is the best!

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    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...your comments with our team and we look forward to working with you again down the road. Best, The Reynolds Buick GMC Team

  • 5.0 out of 5
    April 14, 2017

    The entire buying experience was perfect. Will be coming back when I need another vehicle. Greg and Bob are very knowledgable. Mike

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  • February 9, 2016

    Very satisfied with the entire customer service staff. I took my Buick Enclave in for recall service and an oil change.

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    Dealer Response

    Steve, it is wonderful to hear that our staff at Reynolds Buick GMC was able to provide you with a great experience! We really appreciate this feedbac...k and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Chuck Rhodes - General Manager

  • 5.0 out of 5
    April 13, 2017

    Work was started and completed on the same day, and the air works great, to the point my kids in the back are asking me to turn it down, we bought this... car used June 2014 I've never had that request from them.

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  • 5.0 out of 5
    April 9, 2017

    Nice people , they do good work.they go out of they way for the customers A very c!can and net dealer ship.

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  • 5.0 out of 5
    March 15, 2017

    I always enjoy having my car serviced at Reynolds. Everyone is so nice and it's like coming to visit family. I feel a genuine concern as they take good... care of Big Red. Glad I chose to have my car serviced with you

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  • 5.0 out of 5
    January 27, 2017

    As usual The Reynolds Buick family did it again and went beyond professional, attentive and friendly. Reynolds Buick has always been the best of the best.... Jim Pruitt my service adviser was fantastic and my wife and I just bought another car from Henry Kessell our one and only auto salesman. Thank you to all the Reynolds Buick team. My Family and I will be back!!!!! The Wall Family San Jacinto, California

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  • 5.0 out of 5
    January 9, 2017

    They get you in and out. The oil change is good. The lounge area is clean and comfortable.

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    Dealer Response

    Thank you for your 5-star review! We really appreciate your kind words. Sincerely, Chuck Rhodes - General Manager

  • 5.0 out of 5
    May 2, 2016

    I had a fantastic experience purchasing this vehicle. No run around, no games, color choice was ordered, easy purchase, and legitimate price disclosure.... I had been in touch with two other Buick dealers that were only interested in playing games. A special thanks to Michael for restoring my faith in Buick and the car leasing experience.

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    Dealer Response

    Thank you for taking the time to write this review, Jax. At Reynolds Buick GMC, it is always our number one goal to get the perfect vehicle at the rig...ht price for our amazing customers. It is wonderful to hear that Michael was able to provide you with a great experience in purchasing your vehicle! He is such an amazing part of the sales team, and it's so awesome to hear that you got to experience it for yourself. If you have any questions, please feel free to reach out. Sincerely, Chuck Rhodes - General Manager

  • 5.0 out of 5
    April 11, 2016

    Recently purchased the Encore for my mother. Rudy our sales rep was very helpful.

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    Dealer Response

    Thank you for leaving us this great review, Michelle. We are very happy to hear that Rudy could be so helpful during your recent visit with us. We app...reciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Chuck Rhodes - General Manager

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