Team Kia of El Cajon

Didn't even buy a car here, and felt compelled to leave a good review. I came in for a used EV, and after a slew of shady dealers, it was refreshing to deal with people who were upfront, honest, and nice to work with. They were honest about how their options did or did not fit my needs, and offered to keep in touch about vehicles that come up in their larger dealer network. Even if not from them. This was one of the two best dealer experiences I had during my whole search. I left exceptionally happy with how the whole thing went, and I wish I could have bought a car from them. It simply came down to a lack of inventory for what I was specifically looking for. So many SoCal dealers are sketch - if this dealer has vehicles you're considering, I strongly recommend them. Shout-out Dalton.

Always such a good experience at Team Mazda of El Cajon. Rob Burden is wonderful. He personally ensures I am getting the best service and benefits. Thank you Rob for all the extra things you do every time I come in. I am always in good hands here and trust this dealership.

Easy to make appointment, was able to get loaner. Videoed work done (abbreviated). Talked to fast on video though. Recommendation .

In for six months service. As usual they were very good. On time and very thorough

Rob at my Team Mazda of El Cajon always takes great care of me and my car.

Really like the Team Mazda Service Dept. Julian does a great job with scheduling my appointments and determining what Service my vehicle needs based on time and mileage. All work is done well. No complaints from this owner. Well done!

I went in to Mazda of El Cajon excited and ready to make my very first car purchase. I had found a car that I really wanted listed online for $21,500. As it turned out, this price was a complete and total lie. After driving the car and ready to put pen to paper, I soon found out that the actual price of the car was thousands of dollars more than the advertised price as a consequence of mandatory and completely unnecessary add-ons and packages that were non-negotiable (all of which I would have had to pay taxes on, mind you). The price of the car taxes in, went from $23,500-$24,000 to almost $30,000 as a result the these "mandatory" add-ons (which after reading other reviews, I question if these add-ons, like ceramic coating, were actually even pre-installed, which would be outright illegal practice). The original seller (Jose) was kind and accommodating, the sales manager (Dwayne), however was an absolute nightmare. Dwayne utilized pressure and guilt tactics to get me to pre-maturely sign a predatory financing plan. When I asked for an itemized bill to see exactly what they were trying to get me to pay for, my request was ignored. As I negotiated the price alongside my father, the sales manager (Dwayne) then threw the fact that he had lowered the price of the car by taking away some (not all) of these "mandatory" add-ons in my face and said (paraphrasing)"...you've been making us run around to get all these discounts just to not make a deal?". After making clear that I was ready to walk away from what was turning into a horrible experience with predatory overtones, Dwayne then said (paraphrasing)"... I don't want you to leave, because people that leave don't come back, look at the car think about it and let's make a deal." These outright lies and blatant manipulation tactics are disgusting. I am glad that I had the sense to walk away, and would urge ANYONE who is considering buying a car from here to reconsider, this dealership preys on good people trying to have an honest and well-meaning experience based in good faith.

Excellent seamless service, thank you Julian. Same day appointment, accommodating waiting area. I have never been disappointed when servicing any of my vehicles here. I recommend Team Mazda of El Cajon.

Team Mazda at El Cajon is definitely 5 stars. Over ten years, I’ve always had excellent service at their service department. All service personnel have not only been professional, but friendly and have gone the extra mile.

Prices are advertise really low on used cars then they add a bunch of accessories that you don’t need and try to sell you a car with all of them like paying protection alarms break systems and another junk if you are considering buying a used car from them just at $5000 on top of the advertise price and that will be the actual sales price