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I bought a brand new 2019 Kia Niro and it has been in the shop for a multitude of reasons. Recalls check engine light erupted coolant reservoir and a grinding... noise when I brake. I am beyond frustrated with the lack of concern for all these issues. Opened a cooperate case and to date they have gone radio silent! I would not ever buy a car from This dealer again!
Team KIA seems to hire the people that recognize great customer service comes first. I appreciate the experience with KIA from the day purchased the KIA... Soul in 2016 to yesterday for my oil change. I had a BMW that I traded in and have to say, I thought I would miss the "luxury" the care represented but I really love my Soul. I feel pampered and the cool factor has been kicked up a few notches. Thanks KIA Thanks for your service over the last three years!
I was really pleased with my car purchasing experience at Team Kia of El Cajon. I had been to several other dealerships, and the customer service I received... from Bryan Bainqualls at Team Kia was UNMATCHED. I was looking for a Compact SUV and Bryan was super knowledgeable and professional. He took the time to work with me, he listened to what I was looking for and he was very patient with my changes about which SUV was right for me. He did a very good job giving me the information I needed to make my choice, and in the end, he was able to find the PERFECT vehicle for me! He was very accommodating, he never pressured me, and he took the time to answer any questions or concerns I had. Since my visit to Team Kia of El Cajon, I have told several people who were considering buying a vehicle to see Bryan Bainqualls at Team Kia of El Cajon and I will continue to do so. I am definitely a satisfied customer!
Thank you very much for your kind words we strive to give our customers a quality car buying experience. Glad you are still enjoying your vehicle! Let... us know if you have any questions. - Zaina, Customer Relations Manager
Went to this dealership and was greeted by their crew and made to feel like I was important and part of their team, I especially liked their Lady worker... Mary Beth whom had all the answers I need to find and maybe purchase a Kia use car!
Professional service. Very accommodating. While I waited in the showroom, I had access to beverages, a work area to use. Service was completed in less... time that I had anticipated.
Purchased my Optima Kia 2015 in October of 2014. Team Kia of El Cajon is the best! Recommend highly if you’re looking to purchase a car or have your... car serviced.
I had a great buying experience and was treated very nicely by everyone. My salesman David Gunn was great and very pleasant dealing with and helpful. Can't... wait to come in for service to see everyone again.
MJBinRamonaRichard our Salesman was terrific. His patience and knowledge was great. Made the new car first time buying experience for our daughter and... son-in-Law an awesome experience.
I justo want to thank you for making me feel so comfortable with the process of buying my first car. It was 4hrs but at the end of the day I LOVE my car... so much & everyone was so nice. Thank you again :)
My car of 11 years finally died on me. I had heard of how great KIA's were from friends and my own Mother who just purchased an Optima. So this was there... first place I reached out to and I was very satisfied with my car buying experience. Adam had the exact car I was interested in, out front before I arrived and was very easy to work with throughout the process. Overall a very good experience buy at KIA of El Cajon.