Reviews
I walked in knowing what I wanted.
I walked in knowing what I wanted. They had the model and color I wanted. The paperwork was ready for me. Everyone was so accomidating. They took the time to program car play for me so it was redy to go. I had been to 6 dealers in Carlsbad. The experience at Carl burgers was better than any dealer I visited. Good Job.
I walked in knowing what I wanted.
I walked in knowing what I wanted. They had the model and color I wanted. The paperwork was ready for me. Everyone was so accomidating. They took the time to program car play for me so it was redy to go. I had been to 6 dealers in Carlsbad. The experience at Carl burgers was better than any dealer I visited. Good Job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer service was above and beyond.
Customer service was above and beyond. We love our truck we will recommend this dealership to family and friends.
Customer service was above and beyond.
Customer service was above and beyond. We love our truck we will recommend this dealership to family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was not pleased when the small battery in my 2016 Grand
I was not pleased when the small battery in my 2016 Grand Cherokee cost over $500 to replace, but was OVERJOYED with the sales Mgr Brandon and his Team on the 2023 Jeep that I purchased as a trade in.
I was not pleased when the small battery in my 2016 Grand
I was not pleased when the small battery in my 2016 Grand Cherokee cost over $500 to replace, but was OVERJOYED with the sales Mgr Brandon and his Team on the 2023 Jeep that I purchased as a trade in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very disappointed that they left me with an empty tank on
Very disappointed that they left me with an empty tank on a 40+ k vehicle. It would have been nice for a heads up, as I did not notice till I got on the highway.
Very disappointed that they left me with an empty tank on
Very disappointed that they left me with an empty tank on a 40+ k vehicle. It would have been nice for a heads up, as I did not notice till I got on the highway.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I like this dealer, customer service is great.
I like this dealer, customer service is great. It is my second time buying a car here, best dealer in San Diego area. Carlos was honest and knowledgeable.
I like this dealer, customer service is great.
I like this dealer, customer service is great. It is my second time buying a car here, best dealer in San Diego area. Carlos was honest and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel was easy to work with.
Daniel was easy to work with. Understood what we wanted, and worked out a good deal for both parties. No hard sell, no pressure.
Daniel was easy to work with.
Daniel was easy to work with. Understood what we wanted, and worked out a good deal for both parties. No hard sell, no pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everything was absolutely phenomenal.
Everything was absolutely phenomenal. My deal was made via text and I had minimal to do on the day I went to get my vehicle. Sales was easy to work with and very informative. This was my second purchase from Carl Burger and it will not be my last. I highly recommended this business and its staff to anyone.
Everything was absolutely phenomenal.
Everything was absolutely phenomenal. My deal was made via text and I had minimal to do on the day I went to get my vehicle. Sales was easy to work with and very informative. This was my second purchase from Carl Burger and it will not be my last. I highly recommended this business and its staff to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not pushy and very courteous.
Not pushy and very courteous. Willing to help us achieve our goal. Knew the vehicle very well. Professional.
Not pushy and very courteous.
Not pushy and very courteous. Willing to help us achieve our goal. Knew the vehicle very well. Professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They truly aok care about their customers, very friendly,
They truly aok care about their customers, very friendly, helpful, quick, and personable! Great experience every time, and each member always does their best to make sure we are satisfied!
They truly aok care about their customers, very friendly,
They truly aok care about their customers, very friendly, helpful, quick, and personable! Great experience every time, and each member always does their best to make sure we are satisfied!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AJ was very professional and knowledgeable.
AJ was very professional and knowledgeable. He was friendly, and kept us updated on the buying process.
AJ was very professional and knowledgeable.
AJ was very professional and knowledgeable. He was friendly, and kept us updated on the buying process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car