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Leesburg Volkswagen

(886 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 305-6941 (888) 305-6941
Used (888) 306-0483 (888) 306-0483
Service (888) 306-3646 (888) 306-3646

Reviews

(886 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leesburg Volkswagen from DealerRater.

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Good car buying experience

We had a good car buying experience at Jenkins Volkswagen of of Leesburg. Our sales person Anthony was very knowledgeable and helpful. He went above our expectations in selling us our new VW Beetle. He akso helped us understand our new vehicle so we could get the most out of our diving experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

Awesome

Sheriff and Kenny gave me excellent service from the moment I walked through the door. They both were knowledgeable and professional. I will return to them for next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

My salesperson, Jeremiah was a wonderful. Very...

My salesperson, Jeremiah was a wonderful. Very professional and courteous to my needs. Was able to get a good price and the vehicle. Dealership was very clean and inviting. Would definitely recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are delighted to know Jeremiah and our team provided you with a 4-star experience. Thank you for your business and the positive review!

Head above water

Got me out of a car that I was very unhappy with and underwater. First they found a car that i was happy with and then found a way that I could afford it . Everyone was great thanks very much Bought a GLI what a blast to DRIVE!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

Most genuine car salesman I’ve ever met.

This dealership is very disorganized, does not put clients first and treats anyone who is not a white male badly. I was repeatedly talked down to by Chris one of the sales managers and it took me 5 days to get my plate and registration and I had to call them repeatedly. When I went to pick up the car nothing was prepared and ready and I was there for over 3 hours. And the cherry on top was when Chris called me darlin’. However, the best thing about the dealership was our sales person. Jeremiah Morris. He is genuine, pleasant, and honest. He took care of my family and I never got ruffled and it felt like he was a part of our team no matter how bad the dealership screwed up. He always had our back. He even drive to my place of work and delivered the final paperwork and put the plate on for me. I only hope the dealership knows how lucky they are to have him. I would go back just to work with Jeremiah!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

Smooth Transaction

Excellent buying experience is a summary of it all. From the beginning of my initial inquiry to the hand shake at the end Jeremiah was pleasant and demonstrated good mannerisms and Chris was on point. He did a nice job securing the best car that meets my needs and was very fair in pricing. I will certainly buy again and I really like my Passat

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

Meeting Sheriff Lowe

I’ve met a whole new family here at Jenkins Volkswagen! This is the most amazing place to buy a vehicle! They don’t just want to sell sell sell! They are one caring group of people! They actually help you to make the right choices and educate you because they care. As for me...that means the world!!! Sheriff Lowe...you are nothing short of AMAZING! You went above and beyond to help me find the perfect vehicle! You and Chris and the others are all about people and meeting our needs! That’s what builds success! God bless my new family here at Jenkins Volkswagen! Thanks so much for your commitment!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

Spectacular

Jeremiah is very passionate about his job and goes out of his way to make you feel welcome and as part of the Leesburg Volkswagen family. I couldn’t have asked for a better sales person. The experience from start to finish was spectacular. Jeremiah makes you feel like if your part of his family and treats you like he’s known you his whole life. If I were to buy another car I would definitely go to him again without a doubt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

5 out of 5

Very happy with the over-all experience. Sherriff Lowe helped me through the whole process with her kind and eager attitude! She is very pleasant, knowledgeable, and willing to help you with anything you might need. I have now bought 2 VW Jetta’s thanks to her help!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

Roy & Linda meet the Sheriff

I Bought my first ever Volkswagen today a 2019 Jetta and the experience could not have been better, The Face of Lees burg VW Miss Sheriff Lowe, was the best. Totally patient and very helpful in every aspect of the day long experience which was due to my hesitation only Miss Lowe made my Girl friend and I feel like family as did the whole team at Jenkins VW I thank You and am so happy to be a part of the Family Thank You, Roy J. Smith

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!