Hoehn Motors
Hoehn Motors Hours
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About Our Dealership
Hoehn Motors has always been about style and performance. And at Hoehn, customers can get all that and fuel efficiency too. From the C-Class Sedan to the newly designed Mercedes-Benz SLK roadster, form and function come in a variety of exciting packages.
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No matter what kind of luxury or fuel-efficient vehicle you are looking for, visit one of nine Hoehn dealerships locations to find out more and to take a test drive. At Hoehn Motors, test drive the Mercedes-Benz of your dreams. All 11 Hoehn Motors franchises are located in or near Car Country Carlsbad. We look forward to seeing you soon.
"A Hoehn Motors Company"
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Service
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.
Reviews
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December 22, 2019
The entire experience was positive. Minor problem with the car after purchase was handled quickly and professionally.
Does recommend this dealerShopped for a new carDid make a purchase0 people out of 0 found this review helpful. Did you? -
December 20, 2019
problem solved by dealership general manager, just took a few calls on my part.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you? -
Great experience because Vas Cohan is calm, honest, helpful, and has his customer’s well being in mind. You won’t have to bother spending hours trying... to research the best price. I did. Then, Vas showed me the bottom line price, which was much less than any number I had come across. Vas made this shopping experience fun. I waited three month to write the review so I could briefly say something about this 2019 E450 Coupe . It has exceed my expectations in every way.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you? -
December 15, 2019
Dear Chris Murphy, General Manager I have been a very satisfied customer over the years. My main desire to remain a customer of Hoehn is because of my... very positive experience working with Mike Shaffer who is an extremely knowledgable, thorough and friendly service advisor. Mike is very focused on customer satisfaction. Every time I bring my car for service at Hoehn Mike is always able to make the experience seamless with the check-in, overview of the work to be performed and his excellent follow-up communication. My wait time from dropping off the car, reviewing the repairs with Mike and obtaining a loaner car is always less than 15 minutes. I appreciate the free loaner car. Mike is the only reason I will continue to purchase or lease cars from Hoehn. Kindest regards, Kent Hytken
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you? -
December 8, 2019
The best car dealer in San Diego county. Their customer support is the best
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseAB: Thank you for your kind thoughts and for sharing! We appreciate you and the opportunity to take care of your Mercedes Benz needs. Chris Murphy, Ge...neral Manager
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December 7, 2019
everyone at Mercedes Carlsbad is professional and helpful
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseMaxine: You deserve nothing less than our helpfulness. Thanks so much for being a customer and sharing the good word. Happy Motoring. Chris Murphy, G...eneral Manager
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November 27, 2019
Always amazing service. The staff is attentive and takes time to answer all questions
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseKathleen: Thanks for sharing your 5 star experience. We appreciate you. Chris Murphy, General Manager
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November 13, 2019
Paul is the best. Cordial, honest, attentive, I would recommend him as a service advisor.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseMoussa: Thanks for sharing all the good qualities you see in Paul Nelson. We are so fortunate that he takes care of so many of our customers. Thanks f...or taking the time to share and for being a Hoehn Mercedes Benz customer. Chris Murphy, General Manager
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November 12, 2019
Mike, my service rep, is very knowledgeable, efficient and friendly. The entire process of check in, getting a replacement car for the day and then on... my way, was smooth and streamlined which allowed me to get back to work quickly. They are excellent!
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseDona: So great to hear directly from a customer what a great job Mike and the team did for you. We appreciate you sharing a 5 star review and we appre...ciate your business. Chris Murphy, General Manager
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November 6, 2019
Service was good. They need a better service facility very small space.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseD. Phillips: Thanks for the feedback and 4 star review. Chris Murphy, General Manager