Hoehn Motors

Always a great service experience. Quick, professional and friendly.

I love my car and love the professionalism of Merceds Benz in all aspects

their service department was superior in Carlsbad to the one in San Diego ,therefore it was OK with me to drive 40 miles to Carlsbad rather than 7 miles... . I later bought from their dealership because of their fair pricing and ease of negotiation.

We take our Sprnter based motor home to Hoehn for service. The check-in process is efficient, the time it takes to get the service completed is very good... and they wash the motor home before they return it to us. Paul in service is excellent to work with and he is extremely knowledgeable. We have been working with Paul for years on various Mercedes vehicles that we have owned and we trust him and his advice.

I have an older MB. 2004. I bought the car new but have had it serviced at Hoehn from the beginning. Always happy, good service. Most recently, I had the... pleasure of working with Paul, service representative. He treated me the same as if I had a brand new MB. Courteous, reassuring, very helpful in getting to the bottom of my issue. The mechanic. had to look a little deeper to find the problem using visual experience and drive experience not just what the computer said.They always wash the car and deliver with a little less out of pocket than the estimate. I feel listened to and well taken care of. Paul is highly recommended by me and is a professional but caring representative for Hoehn!!!

Dan Reeves in the service department is the person to go to for all of your mercedes needs. He is reliable, easy to talk to and gets things done.

Mr. Michael Shaffer did an excellent job, as he usually did for me. I feel completely satisfied with his advice for the service.

I have leased 15 BMWs, but took a chance on changing brand. I felt the sales professionals were significantly more prepared and professional then I was... use to experiencing. With only 200 miles I got a screw in my tire. Making an appointment was simple online, they called early Monday to confirm, I arrived and had a loaner car in 5 minutes and when I went to pick up my car, 5 minutes to drop off the loaner and pick up. Exceptional service!!!!!

Great experience because Vas Cohan is calm, honest, helpful, and has his customer’s well being in mind. You won’t have to bother spending hours trying... to research the best price. I did. Then, Vas showed me the bottom line price, which was much less than any number I had come across. Vas made this shopping experience fun. I waited three month to write the review so I could briefly say something about this 2019 E450 Coupe . It has exceed my expectations in every way.

The Best stellar customer service....Michael Schaffer...?.Paul......Dan.....Trevor always very helpful.......never had a bad experience at Hoehn Mercedes......Michael... is always there to help and always follows-up and answers questions very honestly.