Reviews
Write a reviewExcellence with David Silvas
Had a wonderful experience with David Silvas, our salesman, when leasing a 2019 Mercedes E450. He worked hard getting us the right price and car to our complete satisfaction. Would recommend David for any future Mercedes Benz sales. He is honest, reliable and professional!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Class Operation
From the first email, to the call, to the in person appointment, I was treated with respect and transparency every step of the way. A real first class experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr. Barry: I can't tell you how much we appreciate your sharing a first class experience. It makes us proud to have our customers sharing good experiences. You deserve this kind of treatment and we appreciate your business. Chris Murphy, General Manager
Best team in area
Go to Carlsbad, stop by Hoehn Mercedes, talk to Saad Jarrah, drive home the car you want! True professionals work there. I did. Extremely happy with my choice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dmitry: Thanks for the great review and thanks for your business. Saad and the entire team appreciate you! Chris Murphy, General Manager
Hoehn Carlsbad Mercedes Benz
Mike Shaffer took care of my Metris Van the other day. Kept me update bc they had to order a part. Loaner was comfortable and most importantly wife was happy. Would recommend for any type of service needs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Mitre: Thanks for the 5 star review and the kind words about Mike. We appreciate your recommendation and we appreciate you! Chris Murphy, General Manager
Hoehn Mercedes-Benz Carlsbad Ca.
They deserve five stars because my experience with them has always been excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gloria: Thanks for sharing and thanks for being our customer. You have my promise we will continue to strive to provide you excellent service. Chris Murphy, General Manager
THE BEST SERVICE IN TOWN
Buying a car at Hoehn comes with great service after the sale - service department is great and our service rep Dan is great. Always greets us with a smile and takes care of whatever needs to be addressed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joy, it is music to our ears when customers share satisfaction with our service and our employees as you did with Dan. Thanks for sharing and thanks for choosing Hoehn Mercedes! Chris Murphy, General Manager
Mrs Rambeau
Efficient and very nice people from the Car Rental to Service employees !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nikki: Thanks for the nice 5 star review sharing about your experience with our team in service and the loan car department. Our people are what keep us going and we love hearing directly from customers that we have delivered! Thank you for letting us take care of your service needs. Chris murphy, General Manager
Hoehn Mercedes Carlsbad
The most convenient and fastest regularly scheduled car service I have ever had. Set appointment time, express service was promised to take about 90 minutes, I was in and out in 60 minutes!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leigh, We are so happy to hear your are enjoying our convenient Express Service option. At Hoehn Mercedes-Benz we know your time is valuable, so we are happy to hear you were able to be in and out in just 60 minutes. Please don't hesitate to reach out if you need anything at all in the meantime. Have a great day! Best, Your Hoehn Mercedes-Benz family
Service work at Hoehn Mercedes
Easy in and out, work done as requested and options provided. loaner car brand new and well equipped.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for sharing your experience with us! It is wonderful to hear that your service visit with us was quick, easy, and accommodating. We hope you enjoyed driving a brand new loaner car while your Meredes-Benz was in our care. We can't wait to see you again, have a great day.
Hoehn Mercedes Carlsbad Service
Quality Dealership for both my purchase and service. The $175 per hour service rate is rich, but the maintenance is good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Paul, Thank you for sharing your feedback with our team. We are happy to provide you with the highest quality of service for many years to come. We appreciate your business and hope to be of assistance to you again soon. Until next time, have a great day!