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Quality Used Cars of Hamilton

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (10 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buyer beware and paperwork issues

We purchased a 2022 Ram pickup truck on July 19, 2023. Got a flat tire on the 31st and the vehicle was not registered with roadside assistance. Had all our paperwork but didn’t help. Thank God for our USAA insurance. Then we discover spare is smaller rim, different brand tire and different tread- with 4 wheel drive that is a big deal. Last time we went back to the dealership with an issue we were told, “You bought a used truck.” I don’t expect the answer to be much different this time. Worst part is the vehicle I traded in had brand new tires. The financing was processed quickly, we got the payment information in less than a week.

Buyer beware and paperwork issues

We purchased a 2022 Ram pickup truck on July 19, 2023. Got a flat tire on the 31st and the vehicle was not registered with roadside assistance. Had all our paperwork but didn’t help. Thank God for our USAA insurance. Then we discover spare is smaller rim, different brand tire and different tread- with 4 wheel drive that is a big deal. Last time we went back to the dealership with an issue we were told, “You bought a used truck.” I don’t expect the answer to be much different this time. Worst part is the vehicle I traded in had brand new tires. The financing was processed quickly, we got the payment information in less than a week.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Auto Dealer

I bought a 2004 GMC Yukon four years ago and my rig is fantastic. Rusty was really good to work with me. I had owned but I will get other one where I need another one.

Great Auto Dealer

I bought a 2004 GMC Yukon four years ago and my rig is fantastic. Rusty was really good to work with me. I had owned but I will get other one where I need another one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Owner of new car

They were exceptional on sales!!!! The salesman worked with us for a great deal. The car was clean and very detailed. Good job helped my nephew get hos car

Owner of new car

They were exceptional on sales!!!! The salesman worked with us for a great deal. The car was clean and very detailed. Good job helped my nephew get hos car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No maintenance was done on the car I bought

Unfortunately I am having to write a bad review for Quality Motors, after multiple attempts to contact Dan. 45 days ago (yes exactly because my temp tags expired 5 days ago and my title work is still not done) I bought a car from Quality Motors. I had it for 2 weeks before it started falling apart. Shocks and Struts, Air Conditioning, My break pads were gone, there was no power steering fluid and now we are leaking fluid.... Within in the same week we had a friend by a car from QM and it's the same story, theirs was a $4000 fix. I really liked the people and the lady I talked to in Salmon was awesome with trying to help me contact someone that could help but If I wanted to spend all this money fixing a "Quality Used Car" ... I would had put the money into my Tahoe.

No maintenance was done on the car I bought

Unfortunately I am having to write a bad review for Quality Motors, after multiple attempts to contact Dan. 45 days ago (yes exactly because my temp tags expired 5 days ago and my title work is still not done) I bought a car from Quality Motors. I had it for 2 weeks before it started falling apart. Shocks and Struts, Air Conditioning, My break pads were gone, there was no power steering fluid and now we are leaking fluid.... Within in the same week we had a friend by a car from QM and it's the same story, theirs was a $4000 fix. I really liked the people and the lady I talked to in Salmon was awesome with trying to help me contact someone that could help but If I wanted to spend all this money fixing a "Quality Used Car" ... I would had put the money into my Tahoe.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a used 300 and got a great deal.

They did a great job. They matched other dealers on my trade. They even paid my registration. Go here. Tell them I sent you! I almost went to Johne Elway motors. They beat their prices. They did an excellent job. This is the third car I have bought from them.

I bought a used 300 and got a great deal.

They did a great job. They matched other dealers on my trade. They even paid my registration. Go here. Tell them I sent you! I almost went to Johne Elway motors. They beat their prices. They did an excellent job. This is the third car I have bought from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Bunch of Guys!

Awesome customer service, and went out of their way to make sure I was happy with my new 4Runner! Would highly recommend them as Rich & Rusty were a pleasure to work with. Thanks guys!

Great Bunch of Guys!

Awesome customer service, and went out of their way to make sure I was happy with my new 4Runner! Would highly recommend them as Rich & Rusty were a pleasure to work with. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a good experience at this dealer.

Needed a l Truck. These guys (Rich) not only let me drive several used trucks with no pressure but they even had additional truck brought in from another lot (because I might be interested in it). I purchased a truck. Feel the deal was fair. (note: I hate car salesmen but did not feel that here}.

Had a good experience at this dealer.

Needed a l Truck. These guys (Rich) not only let me drive several used trucks with no pressure but they even had additional truck brought in from another lot (because I might be interested in it). I purchased a truck. Feel the deal was fair. (note: I hate car salesmen but did not feel that here}.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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High quality used cars

It was a pleasure doing business here. We love this car. Mint condition 2005 Honda. The general manager, Rusty runs a top quality dealership. Very happy we found this place!

High quality used cars

It was a pleasure doing business here. We love this car. Mint condition 2005 Honda. The general manager, Rusty runs a top quality dealership. Very happy we found this place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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FABULOUS!!!

Got an amazing deal & service was awesome! Rusty really listened to my needs, & didn't push me into a purchase. Service dept is awesome & affordable!

FABULOUS!!!

Got an amazing deal & service was awesome! Rusty really listened to my needs, & didn't push me into a purchase. Service dept is awesome & affordable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quality used cars Hamilton

Worst dealership. Take your business somewhere else. The manager Rusty is really shady. They have really nice LOOKING cars on their lot. In my experience, they just wash the vehicles and put them on the lot without doing any maintenance.

Quality used cars Hamilton

Worst dealership. Take your business somewhere else. The manager Rusty is really shady. They have really nice LOOKING cars on their lot. In my experience, they just wash the vehicles and put them on the lot without doing any maintenance.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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