It appear that the "appraisal review" was very poor, there was no negotiation on a offer to trade my 2007 Ridgeline to a 2010 Pilot. There was a 2007 used... Ridgeline on the lot with an asking price of $27,000 and they offered my 15,000 on trade. It had about 10K less miles than mine (39k) and it was the top of the line model, but the 12 difference was absurd. They also sent out a false promotion ad which had enticed me to check out the offer. I don't like playing games with salepersons.
Our salesperson, Franky, was great! We went in to shop and look at inventory that the dealership had and Franky was great throughout the whole process.... Being in the retail sales industry ourselves, we went into car-shopping ready for a lengthy and exhausting journey, but, luckily, we found the car we wanted and the salesperson we wanted to buy it from at the first Honda dealership we visited. Thank you Franky! We will most definitely recommend our friends and family to you!
We appreciate your business and are here for you if any questions should arise.