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Lindsay Lexus of Alexandria

4.9
(577 reviews)
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–8:00pm 6:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award View 15 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2018 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

4.9
(577 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lindsay Lexus of Alexandria from DealerRater.

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5.0

Great Service provided by andrew.

Great Service provided by andrew. Easy process and easy to deal with. Thank you very much

5.0

Great Service provided by andrew.

Great Service provided by andrew. Easy process and easy to deal with. Thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Antonio- Thank you for your great review of Andrew! We appreciate your business.

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5.0

Fred Reed provides excellent customer service.

Fred Reed provides excellent customer service. He is very polite, attentive, and provides thorough service.

5.0

Fred Reed provides excellent customer service.

Fred Reed provides excellent customer service. He is very polite, attentive, and provides thorough service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

CeCe- Thank you for your kind remarks about Fred and recognizing his excellent customer service skills!

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5.0

VIP Service all the Way!

Fred has been my agent for 6 years. He is the best; he’s absolutely the most pleasant, thoughtful and through agent in Lindsay Lexus, Alexandria. The service is top notch. I had to attend a work event while my car was being serviced. Fred called a car from Aldo to take me to the event and pick me up after. I was so surprised. I made my event on time and fixed my car with no stress. Thank you Lindsay Lexus and Fred. !!!!!!!!

5.0

VIP Service all the Way!

Fred has been my agent for 6 years. He is the best; he’s absolutely the most pleasant, thoughtful and through agent in Lindsay Lexus, Alexandria. The service is top notch. I had to attend a work event while my car was being serviced. Fred called a car from Aldo to take me to the event and pick me up after. I was so surprised. I made my event on time and fixed my car with no stress. Thank you Lindsay Lexus and Fred. !!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tracie-Thank you for your VIP review! We are thrilled to read that Fred makes each of your visits fantastic! We appreciate your kind remarks and continued support.

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5.0

Lexus Service

Frederick Reed is a great service Consultant will get your car back on time. He call , text and in person give you your car details. Great Guy.

5.0

Lexus Service

Frederick Reed is a great service Consultant will get your car back on time. He call , text and in person give you your car details. Great Guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Regina- Thank you for your wonderful feedback about Frederick's excellent customer service and friendliness. We appreciate your business.

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5.0

Quality service

Alan Jones, is an excellent salesman. My car buying experience at Lindsay Lexus was a great experience that didn’t take all day! The staff is courteous, knowledgeable, and professional. What an outstanding team — Alan in used car sales, Todd in sales management, and Brian in finance — you’re wonderful!

5.0

Quality service

Alan Jones, is an excellent salesman. My car buying experience at Lindsay Lexus was a great experience that didn’t take all day! The staff is courteous, knowledgeable, and professional. What an outstanding team — Alan in used car sales, Todd in sales management, and Brian in finance — you’re wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

T Scott- Thank you for your outstanding review of Alan and our team. We are thrilled your recent visit buying experience was seamless.

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5.0

Best Consistent Service Experience

Gaby W (Lindsay Lexus of Alexandria Service Dept) deserves SIX stars for her personalized service performance. I have been with the Lindsay Service department since 2008. This is my third vehicle that I am entrusting to the Lindsay service department. I will continue with this service department as long as Gaby remains as my service consultant. I trust her and believe her service recommendations for my Lexus vehicle.

5.0

Best Consistent Service Experience

Gaby W (Lindsay Lexus of Alexandria Service Dept) deserves SIX stars for her personalized service performance. I have been with the Lindsay Service department since 2008. This is my third vehicle that I am entrusting to the Lindsay service department. I will continue with this service department as long as Gaby remains as my service consultant. I trust her and believe her service recommendations for my Lexus vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to know that Gaby's personalized service has earned your trust and loyalty at Lindsay Lexus of Alexandria. We appreciate and are honored for the long-standing relationship since 2008, and we look forward to continuing this journey with you! Thank you so much for this fantastic review!

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5.0

Mr Le, best of the best

Mr Le and associates did an outstanding job serving my vehicle. Customer focused, Mr Le is knowledgeable, cares and it shows in his every action. He is the “ standard” for outstanding service ; the best of the best. They c don’t come better. He rates five stars plus on a five star scale.

5.0

Mr Le, best of the best

Mr Le and associates did an outstanding job serving my vehicle. Customer focused, Mr Le is knowledgeable, cares and it shows in his every action. He is the “ standard” for outstanding service ; the best of the best. They c don’t come better. He rates five stars plus on a five star scale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your outstanding review of Mr. Le and the team for taking great care of your vehicle during your recent service visit. We appreciate your kind remarks and business.

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5.0

Customer Service

Always receive excellent and professional customer service from Mr. James Wood, since 2019. He returns calls promptly concerning my vehicle questions; always pleasant and kind!

5.0

Customer Service

Always receive excellent and professional customer service from Mr. James Wood, since 2019. He returns calls promptly concerning my vehicle questions; always pleasant and kind!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tammy, we're delighted to know that James has been providing you with excellent service since 2019 at Lindsay Lexus of Alexandria. We appreciate your kind words and look forward to assisting you in the future!

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5.0

Amazing experience!!

Mark R and his team were amazing! They helped make the car buying process smooth and personable. We didn’t feel rushed into a decision and their team made sure to outline all of our options. We are so thankful to have worked with Mark and Harris!

5.0

Amazing experience!!

Mark R and his team were amazing! They helped make the car buying process smooth and personable. We didn’t feel rushed into a decision and their team made sure to outline all of our options. We are so thankful to have worked with Mark and Harris!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so glad to know that Mark, Harris, and the team made your car-buying experience smooth at Lindsay Lexus of Alexandria. We always aim for a pressure-free environment while providing all necessary information. Thanks for choosing us!

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5.0

Lindsay Lexus service is a 5 star experience.

Lee Nguyen has been my service representative since 2021. He has ALWAYS provided top-notch, professional and friendly service. He is a pleasure to interact with and is helpful in navigating you through the service being performed on your vehicle. He is THE example of excellent customer service.

5.0

Lindsay Lexus service is a 5 star experience.

Lee Nguyen has been my service representative since 2021. He has ALWAYS provided top-notch, professional and friendly service. He is a pleasure to interact with and is helpful in navigating you through the service being performed on your vehicle. He is THE example of excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ashley, it's great to know that Lee has been providing you with top-notch service at Lindsay Lexus of Alexandria. We're proud to have him on our team and we appreciate your kind words!

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