Toyota Escondido

Bob the service person was very helpful and courteous. The only thing was they were supposed to wash my card and did not. They did have it done earlier... then expected.

My Service Advisor, Robert Martin, was a blessing in disguise! He thought he was just taking care of a relatively minor problem with my washer hose... but, just to make sure there was nothing else going on, he called to let me know he wanted to do some more inspection. Thank goodness he did and discovered damaged wiring. His time-consuming commitment and research and honesty in planning and communicating with me about the repair/replace options were beyond expectations. He is a man who understands the customer and is "determined" to go out of his way to help reach the best solution. Thanks Mr. Bob! What a treasure!

Had a excellent service from (mechanic) Javier's fast service and the crew helping in notifying me that my tires and breaks need to be replaced but checking... with me before charging me the work and giving me the choice

My wife needed a jump from AAA before she could leave work. AAA didn’t have a 12v battery to replace for her hybrid Camry. She went to the dealer thinking... that she was going to drop it off. I met her there at 5:40pm to pick her up. The service writer said that they could change it out immediately which is is what happened. Her car was ready at 6:15.

Best idea ever, have a rental car service in the car dealership at the service area. Car in, rental, on my way to work. My service writer Pat was helpful... and knowledgeable.

Over all good experience. Lyft service is great. Kyle was professional and courteous. The facility is top notch. Enjoyed the coffe and croissant I will... be back in six months

My service advisor Aaron, was great. Very polite, courteous, helpful and professional and friendly!! He explained everything to me, told me about what... time the car would be finished!!

Dependable, reliable service at a reasonable price. Friendly, knowledgeable staff I can trust. Nice clean facility. Definitely will use again. They... offer free rides to waiting customers.

Outstanding assist and service by Errol Chavez . Completed as promise. Brief us the work that have done with car and the date of next service by mile or... month.Service Lounge is great with good coffee and pastries .

Excellent Customer Support by Assistant Service Manager AARON SERRANO. He covered all aspects of the work done. I have been a satisfied customer of Toyota... Escondido for many years.