This is the first time I go through the process of buying a new car without any hassle and stress as I usually have to deal with when buying a new car.... I start out the process by stop by the dealer with name as Sheehy Lexus of Anapolis at Maryland. I am so surprised that I got the deal of the car after 1 hour spend at the dealer with Jamal Allen, the men who help me in buying the new Lexus car at the dealer. It took only about 15 minutes, then I have a very good deal right away. This negotiate step usually is the most stressful and time consuming when buying a new car. I usually get a lot of hassle and mean from the salesman, but Jamal Allen gave me a pleasure time during the process. That was so quick and so easy when I got the good deal from Allen. I got the deal in only 15 minutes which make me can’t believe that was so quick. Usually the process of buying a new car take about 3 weeks of my time. This time takes only 1 hours then I am done with a good deal. That is amazing and I still wonder at the moment now. I don’t know how I can express all my appreciate feeling I have to Jamal. I keep telling Jamal that, “Thanks very much for your service, you have help me so much and make my life easier and relaxing on buying a new car”. I bought this car for my wife, therefore on the day of the car deliver I came in with my wife to pick up the car. Jamal spent his time to help my wife to get familiar with all feature that is available with the car. He make my wife happy that mean he make me happy also. I highly recommend Jamal Allen at the dealer to anyone who are looking for to buy a new car without any hassle and stress that we usually have to go through when buying a new car. Again, thanks and million thanks to Jamal for helping me buying a new car without any stress and hassle.
Mr. Newton and Mr. Jamal are the best. They made the process so easy for me during my buying process. Even when I complained about small scratch on the... bumper, they fixed it not minding that it is a used car. They are professionals in their manner of approach, they answered all my questions and explained everything to me before signing the documents. They gave me time to think and process all the information they gave me about the 2012 Toyota Camry XLE Hybride before buying. They are excellent professionals that knows how to treat costumers.
Thank you Ike for the outstanding rating and review!! We are so thrilled to hear about your positive experience with our dealership, and hope you enjo...y your new vehicle!!
When it comes to exemplary service exceeding expectations, the Sheey Luxus of Annapolis is number 1 at ensuring an elite car buying experience. It comes... down to the hospitality and consideration that are a part of the values here. It is reflected in how they do business and NO OTHER DEALERSHIP COMPARES. This is a luxury dealership yes, but the appeal is more than skin deep. The Warranty ALONE, especially on preowned Lexus vehicles is second to none. I cannot explain to you to value, practicality, and piece of mind it offers. They are very efficient. The body shop and repair people take so much pride in their work and it shows. With salesmen like Newton Gentry, and a finance department that is second to none using the best tech, car buying was painless. Seriously if I told you all the perks of doing business at this dealership, you wouldn't believe me. My salesman Newton was so personable, helpful, and responsive. He was the perfect salesman for me and he made my experience a dream come true. But dont take my word for it- see for yourself! If you aim to shop smart, shop Sheehy Lexus of Annapolis.
Thank you Tania for the outstanding rating and review!! We are so thrilled to hear about your positive experience with our dealership, and hope you en...joy your new vehicle!!
Newton & Doug’s client service was outstanding. I truly appreciate their professionalism, knowledge and patience. The service far exceeded my expectations.... I am looking forward to a long relationship with Sheehy Lexus of Annapolis. I will definitely refer future customers.
Thank you so much for the great review. Truly appreciate the feedback. Please let us know if we can help in any way further.
I recently completed the purchase of a Lexus and would like to take a moment to highlight my experience. After phone discussions with three Lexus dealers... closer to our home in Silver Spring, MD, I spoke with Newton Gentry at Sheehy Lexus of Annapolis. As soon as I hung up the phone, I knew this was the dealership for me. I met Newton two days later at Sheehy and he continued to impress me with his total focus on my needs and interests, knowledge, advice/guidance, honesty and “can do” attitude. I would also like to compliment Johnny Salinas, Internet Sales Director, for truly outstanding service and taking a personal interest in the sales transaction. Johnny is a fellow, former Marine and I encourage any former Military car buyers to check in with him and Newton. Shawn, of the Finance Department, was also very helpful and professional in our dealings. Sheehy is a high quality and totally customer focused dealership. There is a great selection of new and used vehicles as well as a terrific service facility. They embody the Lexus brand tag line of “Experience Amazing”. You cannot go wrong choosing this dealership and trusting professionals like Newton, Johnny and Shawn to ensure you get the Lexus you want at an excellent price coupled with terrific follow up every step of the journey.
Thank you for taking the time to write such an amazing review! We are happy to hear of your great experience and appreciate your business.
Surprisingly wonderfull experience especially after visiting a different dealership for the same purpose. Ryan was very attentive to my needs
Thank you for the great review Mathwiz!
Greetings: The royal treatment that I received from the wonder staff at Sheehy Lexus of Annapolis during my recent visit continues to exceed expectations.... It is an honor and pleasure to give special recognition to Edward Jackson who served as my sales consultant. Mr. Jackson has served as my sales consultant on three (3) separate occasions. The outstanding customer service that he provided on each occasion did not disappoint. His knowledge of the products, and his attention to detail made it easy for me to naviigate through the process. Overall, my shopping experience with Edward Jackson exceeded exexpectations, and I look forward to doing business with Sheehy Lexus of Annapolis in the future. Best Regards, Gregory Browne
We hope you are enjoying your new car. Thank you for taking the time to review and rate us so highly. We truly appreciate it!
This was, by far the best experience I have ever had. Each person I dealt with just made the experience better and better. What an amazing place to do... business
Great to hear Dana! Enjoy your new car!
Mark Waters was my service rep and he delivered My car back to me far better then it was when I brought in ! Also his ability to get me in and out was... very asurtive yet through at the same time . World class experience and great amendaties for your experience .
Thanks for sharing your experience with us!!
Ms. Kelly was amazing ! She received my inquiry online and called immediately. She was an excellent listener and took the time to hear my need and budget.... When I arrived she treated me like a Celebrity. She prepared me well before I arrived to the Dealership and I had Zero anxiety when I arrived. The refreshments were filling, the hospitality was out of this world ! I was not there long. A Wonderful Soul ! A great experience. Namaste
Great to hear! Thanks for taking the time to review and rate us!