Sheehy Lexus of Annapolis

Reviews

4.7 out of 5 4.7
46 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 14, 2018

    Newton & Doug’s client service was outstanding. I truly appreciate their professionalism, knowledge and patience. The service far exceeded my expectations.... I am looking forward to a long relationship with Sheehy Lexus of Annapolis. I will definitely refer future customers.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the great review. Truly appreciate the feedback. Please let us know if we can help in any way further.

  • 5.0 out of 5
    May 7, 2018

    I recently completed the purchase of a Lexus and would like to take a moment to highlight my experience. After phone discussions with three Lexus dealers... closer to our home in Silver Spring, MD, I spoke with Newton Gentry at Sheehy Lexus of Annapolis. As soon as I hung up the phone, I knew this was the dealership for me. I met Newton two days later at Sheehy and he continued to impress me with his total focus on my needs and interests, knowledge, advice/guidance, honesty and “can do” attitude. I would also like to compliment Johnny Salinas, Internet Sales Director, for truly outstanding service and taking a personal interest in the sales transaction. Johnny is a fellow, former Marine and I encourage any former Military car buyers to check in with him and Newton. Shawn, of the Finance Department, was also very helpful and professional in our dealings. Sheehy is a high quality and totally customer focused dealership. There is a great selection of new and used vehicles as well as a terrific service facility. They embody the Lexus brand tag line of “Experience Amazing”. You cannot go wrong choosing this dealership and trusting professionals like Newton, Johnny and Shawn to ensure you get the Lexus you want at an excellent price coupled with terrific follow up every step of the journey.

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    Shopped for a used car
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    Dealer Response

    Thank you for taking the time to write such an amazing review! We are happy to hear of your great experience and appreciate your business.

  • 5.0 out of 5
    December 26, 2017

    Surprisingly wonderfull experience especially after visiting a different dealership for the same purpose. Ryan was very attentive to my needs

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    Shopped for a new car
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    Dealer Response

    Thank you for the great review Mathwiz!

  • 5.0 out of 5
    November 22, 2017

    Greetings: The royal treatment that I received from the wonder staff at Sheehy Lexus of Annapolis during my recent visit continues to exceed expectations.... It is an honor and pleasure to give special recognition to Edward Jackson who served as my sales consultant. Mr. Jackson has served as my sales consultant on three (3) separate occasions. The outstanding customer service that he provided on each occasion did not disappoint. His knowledge of the products, and his attention to detail made it easy for me to naviigate through the process. Overall, my shopping experience with Edward Jackson exceeded exexpectations, and I look forward to doing business with Sheehy Lexus of Annapolis in the future. Best Regards, Gregory Browne

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    Shopped for a new car
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    Dealer Response

    We hope you are enjoying your new car. Thank you for taking the time to review and rate us so highly. We truly appreciate it!

  • 5.0 out of 5
    July 25, 2017

    This was, by far the best experience I have ever had. Each person I dealt with just made the experience better and better. What an amazing place to do... business

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    Shopped for a new car
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    Dealer Response

    Great to hear Dana! Enjoy your new car!

  • 5.0 out of 5
    July 18, 2017

    Mark Waters was my service rep and he delivered My car back to me far better then it was when I brought in ! Also his ability to get me in and out was... very asurtive yet through at the same time . World class experience and great amendaties for your experience .

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    Came in for service or repair
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    Dealer Response

    Thanks for sharing your experience with us!!

  • 5.0 out of 5
    July 11, 2017

    Ms. Kelly was amazing ! She received my inquiry online and called immediately. She was an excellent listener and took the time to hear my need and budget.... When I arrived she treated me like a Celebrity. She prepared me well before I arrived to the Dealership and I had Zero anxiety when I arrived. The refreshments were filling, the hospitality was out of this world ! I was not there long. A Wonderful Soul ! A great experience. Namaste

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    Shopped for a used car
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    Dealer Response

    Great to hear! Thanks for taking the time to review and rate us!

  • 5.0 out of 5
    June 14, 2017

    I just bought a car from Mr. Jackson and it was a very easy and smooth process. He was very knowledgeable and took very good care of me. He is a pleasure... to work with. The dealership was also very nice and a joy to be in.

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    Dealer Response

    Thank you Christy for the great rating and review!! We appreciate you taking the time to let us know about your positive experience with our dealershi...p, and look forward to seeing you again next time!!

  • 5.0 out of 5
    June 7, 2017

    From the minute we walked in the door we were treated with excellent service especially from our salesman, they went above and beyond to ensure we were... treated well.

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    Dealer Response

    Thank you Cindy for the great rating and review!! We appreciate you taking the time to let us know about your positive experience with our dealership,... and look forward to seeing you again next time!!

  • 5.0 out of 5
    March 18, 2017

    Chad and all the staff at Sheehy do a great job. From product knowledge to customer service, couldn't name a single flaw.

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    Shopped for a used car
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    Dealer Response

    Thank you Jim for the great review!! We appreciate you taking the time to let us know about your positive experience with our dealership. We look forw...ard to seeing you again next time, and hope you enjoy your new vehicle!!

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