Honda of Escondido

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Reviews

4.8
(316 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Escondido from DealerRater.

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5.0

Best buying experience

It was awesome experience in terms of entire buying process and explanation of car features. Staff was very helpful in explaining the process and required documentationz

Dealer response

Hello Narasimha, We are glad to read that you had such a wonderful purchase with our staff. We very much appreciate you leaving this feedback for our team at Honda of Escondido! Thank you for your loyal business.

1.0

I was looking around for cars and was willing to visit

I was looking around for cars and was willing to visit any dealership that offered a competitive price. Tony Vazquez provided some info which was great since the price was not competitive enough so I decided not to make the trip to escondido. The next day he calls me and hears about this, and asks why did I reach out to them, and gets all mad at me. What’s the first thing to do when you get a new car? You shop around. Why would you even ask that? What do you do Tony when you get a new car? Ask yourself.

Dealer response

Hello, Please know that I take your feedback seriously and I would like to address your sales and customer service experience. Would you kindly email me your preferred contact information? Thank you, Samatha Schrum Management Team Honda of Escondido SSchrum@penskeautomotive.com

5.0

Great experience at Escondido Honda

I had a great experience at Honda of Escondido! I was debating between Toyota and Honda SUVs. The staff there was very knowledgable about both brands and very respectful of their competition, which I thought was excellent and professional. They took plenty of time to answer all of my questions, show me every car that might meet my needs, let me test drive several and choose the Pilot that is perfect for me. No pressure, friendly and treated me like family. I'd go back anytime and refer my friends.

Dealer response

Mary, we here at Honda of Escondido are thrilled to read that you enjoyed a helpful, knowledgeable, and pressure-free car buying experience working with our professional Sales Team. Thank you for your personal recommendation of our dealership. Congratulations on your new Honda Pilot. We appreciate your business, let us know if we can be of assistance in the future.

5.0

Great car purchase experience

After visiting 4 major car dealerships in Escondido, found the very best deal at Honda of Escondido. Salesmen Nate and Ray Sun were pleasant, definitely not "pushy". When vehicle arrived, paperwork easily done by Becky, and Ray took us thru almost 45 minute check out and explanation of vehicle features. He is very knowledgeable, and answered all questions. He also has graciously offered to cover any questions which have popped up since going thru the owner's manual.

Dealer response

Hi Mac, thank you for choosing Honda of Escondido. We are thrilled to read that you found the very best deal with us and that the process was easy, our Sales Team answered your questions, and you were comfortable with the vehicle's features before you left our lot. We are honored to have your business.

5.0

Best car purchase experience ever.

Best car purchase experience ever. We were set on an Atlas but thought we’d check out the Pilot before we bought just in case. We got there at 6:30 and left with our new pilot at 8:30, the entire staff was very professional and knowledgeable about their product (something we didn’t experience at VW) it was a low pressure and easy setting, even with a newborn who tagged along for the fun. We will recommend Honda of Escondido to everyone. Thank you to Mazi, Jorge and everyone who helped us!

Dealer response

Congratulations on your new Pilot, Hillary! We are honored to have earned your business here at Honda of Escondido and happy to see you enjoyed a great experience working with our team. We look forward to welcoming you back again next time.

Dealer response

Congratulations on your new Pilot, Hillary! We are honored to have earned your business here at Honda of Escondido and happy to see you enjoyed a great experience working with our team. We look forward to welcoming you back again next time.

5.0

Excellent customer service!

The staff was amazing and very easy going. Shoutout to Ray, Alberto, and Jorge! They were so welcoming and did everything to help me get into my new 2022 Accord 2.0 sport! I’ve already recommended them to two of my family members. Will definitely be coming back due to their service alone!

Dealer response

Congratulations on your new 2022 Accord 2.0T Sport! We appreciate you for your amazing 5-star review, the recommendations, and the shout-outs. It was our Sales Team's honor to make your car-buying experience easygoing. Thank you for choosing Honda of Escondido, we look forward to seeing you again, Carl.

5.0

Kindness matters

We got there and we’re greeted with Angelina’s smiling face and she worked hard to get us the car we wanted st the payment we could afford. She was kind enough to get us in n out while we thought it over. So good!

Dealer response

Aaron, Honda of Escondido appreciates you taking the time to share feedback about your experience. We're delighted to know that our Sales Team went above and beyond to assist you in finding the perfect vehicle and best price. We appreciate your business and look forward to working with you again. Congratulations!

5.0

Great Dealer

This was my third time buying from Hofs of Escondido. I love this place! Everyone is so friendly, helpful and profesdional. Will be back the next time I need a car. The process of buying a car is painless and very fast. Thanks so much!

Dealer response

Hi Kim, All of us at Honda of Escondido truly appreciate your return business and kind words. Enjoy your purchase and please know that we are always here for you.

5.0

Honda of Escondido is a great dealership

This dealership is very honest about everything they do very friendly and helpful everything went very smoothly and quick it’s a great dealership. Miguel Sanchez was a great salesman, A super nice guy

Dealer response

Mark, thank you so much for sharing your positive feedback about us here at Honda of Escondido. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

5.0

Great and efficient service

The Sales person was excellent and thorough. He was knowledgeable of ther car features and he gave me some very good tips. I recommend Paul.

Dealer response

We're pleased to learn that our Sales Team went above and beyond your expectations during your recent visit. We hope you continue to choose Honda of Escondido for all your future automotive needs! Take care!

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