Reviews
Timely and great service.
Timely and great service. Always receive great customer service from my service provider, Omar O.
Timely and great service.
Timely and great service. Always receive great customer service from my service provider, Omar O.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about our team. We're glad to hear you consistently receive great service at Honda of Escondido.
They are Honest , professional, friendly and truly care
They are Honest , professional, friendly and truly care about their customers, highly recommend this dealership
They are Honest , professional, friendly and truly care
They are Honest , professional, friendly and truly care about their customers, highly recommend this dealership
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the high recommendation and kind words about Honda of Escondido. We appreciate your feedback.
Excellent service overall.
Excellent service overall. Nick is a great example of what you'd want in a service advisor, genuinely friendly, thoughtful and knowledgeable. Would definitely recommend to others.
Excellent service overall.
Excellent service overall. Nick is a great example of what you'd want in a service advisor, genuinely friendly, thoughtful and knowledgeable. Would definitely recommend to others.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased that you had a great experience at Honda of Escondido. Our team will appreciate your kind words. Thank you for the recommendation and take care.
Nick was such a great helpful person.
Nick was such a great helpful person. He’s very personable. He was very knowledgeable. So glad he was my service advisor. Will definitely use him again and refer others to use him as their service advisor.
Nick was such a great helpful person.
Nick was such a great helpful person. He’s very personable. He was very knowledgeable. So glad he was my service advisor. Will definitely use him again and refer others to use him as their service advisor.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service.
Always great service. Stella is one of the reasons I keep coming back..Techs are great
Always great service.
Always great service. Stella is one of the reasons I keep coming back..Techs are great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your loyalty and are glad to hear that our team has been a positive part of your experience at Honda of Escondido. Take care.
Stella Taylor is my service advisor .
Stella Taylor is my service advisor . She is very professional and keeps me informed on what is needed on my vehicle .
Stella Taylor is my service advisor .
Stella Taylor is my service advisor . She is very professional and keeps me informed on what is needed on my vehicle .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear that our team has been of wonderful help with your vehicle needs. We appreciate your feedback and look forward to serving you again at Honda of Escondido.
This was my first time at the Escondido Honda service
This was my first time at the Escondido Honda service center, and Stella made it a great one. She was friendly, knowledgeable, and super efficient. I came in for an AC repair, and she handled everything smoothly and professionally. She really made me feel like a valued customer. Technician Rick also provided a detailed inspection video that was thorough and easy to understand. Overall, a professional and reassuring experience. I highly recommend Stella and her team!
This was my first time at the Escondido Honda service
This was my first time at the Escondido Honda service center, and Stella made it a great one. She was friendly, knowledgeable, and super efficient. I came in for an AC repair, and she handled everything smoothly and professionally. She really made me feel like a valued customer. Technician Rick also provided a detailed inspection video that was thorough and easy to understand. Overall, a professional and reassuring experience. I highly recommend Stella and her team!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and recommendation of our team at Honda of Escondido. It's great to hear you had such a smooth and professional experience with the AC repair service. Wishing you safe travels ahead!
Friendly and prompt, didn’t try to oversell and my car
Friendly and prompt, didn’t try to oversell and my car was finished under estimated time. Easy to make appointments.
Friendly and prompt, didn’t try to oversell and my car
Friendly and prompt, didn’t try to oversell and my car was finished under estimated time. Easy to make appointments.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting the great experience with Honda of Escondido. We're happy to hear that everything went smoothly.
Courtesy and attention to quality of service and meeting
Courtesy and attention to quality of service and meeting and exceeding expectation. David is an exceptional service manager.
Courtesy and attention to quality of service and meeting
Courtesy and attention to quality of service and meeting and exceeding expectation. David is an exceptional service manager.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that our team provided you with the quality service you expected. Thank you for sharing your feedback about your visit to Honda of Escondido.
I would never recommend coming to this Honda dealership.
I would never recommend coming to this Honda dealership. Shady, they use scam tactics to sell cars. They care nothing about morals or dignity. The manager JJ / John Jones sold my car to someone else over the phone while I was in the middle of purchasing the car. Then he tried to have the sales guy sell me another car. Horrible service ,drove a whole 1 hour and half there and back with my family letting them know I’m on my way, i got an out the door price, then test drove the car started paper work just for them to tell me they sold it to someone else online when I was right there in the dealer With cash in hand and everything I needed to leave with the car. Would never give these guys my business again and I’m writing this to save other people the time and disappointment I experienced here.
I would never recommend coming to this Honda dealership.
I would never recommend coming to this Honda dealership. Shady, they use scam tactics to sell cars. They care nothing about morals or dignity. The manager JJ / John Jones sold my car to someone else over the phone while I was in the middle of purchasing the car. Then he tried to have the sales guy sell me another car. Horrible service ,drove a whole 1 hour and half there and back with my family letting them know I’m on my way, i got an out the door price, then test drove the car started paper work just for them to tell me they sold it to someone else online when I was right there in the dealer With cash in hand and everything I needed to leave with the car. Would never give these guys my business again and I’m writing this to save other people the time and disappointment I experienced here.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your recent car-buying experience with our Sales Team regarding the level of customer care that you encountered, as well as the vehicle that you had an interest in purchasing being sold. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Allan Borje General Sales Manager Honda of Escondido aborje@penskeautomotive.com