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Honda of Escondido

(374 reviews)
Sales hours: 9:00am to 8:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 10:00am–6:00pm Closed
2022 consumer dealer award
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2022 consumer dealer award

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Reviews

(374 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Escondido from DealerRater.

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Timely and great service.

Timely and great service. Always receive great customer service from my service provider, Omar O.

Timely and great service.

Timely and great service. Always receive great customer service from my service provider, Omar O.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about our team. We're glad to hear you consistently receive great service at Honda of Escondido.

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They are Honest , professional, friendly and truly care

They are Honest , professional, friendly and truly care about their customers, highly recommend this dealership

They are Honest , professional, friendly and truly care

They are Honest , professional, friendly and truly care about their customers, highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the high recommendation and kind words about Honda of Escondido. We appreciate your feedback.

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Excellent service overall.

Excellent service overall. Nick is a great example of what you'd want in a service advisor, genuinely friendly, thoughtful and knowledgeable. Would definitely recommend to others.

Excellent service overall.

Excellent service overall. Nick is a great example of what you'd want in a service advisor, genuinely friendly, thoughtful and knowledgeable. Would definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're pleased that you had a great experience at Honda of Escondido. Our team will appreciate your kind words. Thank you for the recommendation and take care.

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Nick was such a great helpful person.

Nick was such a great helpful person. He’s very personable. He was very knowledgeable. So glad he was my service advisor. Will definitely use him again and refer others to use him as their service advisor.

Nick was such a great helpful person.

Nick was such a great helpful person. He’s very personable. He was very knowledgeable. So glad he was my service advisor. Will definitely use him again and refer others to use him as their service advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Always great service.

Always great service. Stella is one of the reasons I keep coming back..Techs are great

Always great service.

Always great service. Stella is one of the reasons I keep coming back..Techs are great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your loyalty and are glad to hear that our team has been a positive part of your experience at Honda of Escondido. Take care.

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Stella Taylor is my service advisor .

Stella Taylor is my service advisor . She is very professional and keeps me informed on what is needed on my vehicle .

Stella Taylor is my service advisor .

Stella Taylor is my service advisor . She is very professional and keeps me informed on what is needed on my vehicle .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that our team has been of wonderful help with your vehicle needs. We appreciate your feedback and look forward to serving you again at Honda of Escondido.

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This was my first time at the Escondido Honda service

This was my first time at the Escondido Honda service center, and Stella made it a great one. She was friendly, knowledgeable, and super efficient. I came in for an AC repair, and she handled everything smoothly and professionally. She really made me feel like a valued customer. Technician Rick also provided a detailed inspection video that was thorough and easy to understand. Overall, a professional and reassuring experience. I highly recommend Stella and her team!

This was my first time at the Escondido Honda service

This was my first time at the Escondido Honda service center, and Stella made it a great one. She was friendly, knowledgeable, and super efficient. I came in for an AC repair, and she handled everything smoothly and professionally. She really made me feel like a valued customer. Technician Rick also provided a detailed inspection video that was thorough and easy to understand. Overall, a professional and reassuring experience. I highly recommend Stella and her team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and recommendation of our team at Honda of Escondido. It's great to hear you had such a smooth and professional experience with the AC repair service. Wishing you safe travels ahead!

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Friendly and prompt, didn’t try to oversell and my car

Friendly and prompt, didn’t try to oversell and my car was finished under estimated time. Easy to make appointments.

Friendly and prompt, didn’t try to oversell and my car

Friendly and prompt, didn’t try to oversell and my car was finished under estimated time. Easy to make appointments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting the great experience with Honda of Escondido. We're happy to hear that everything went smoothly.

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Courtesy and attention to quality of service and meeting

Courtesy and attention to quality of service and meeting and exceeding expectation. David is an exceptional service manager.

Courtesy and attention to quality of service and meeting

Courtesy and attention to quality of service and meeting and exceeding expectation. David is an exceptional service manager.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that our team provided you with the quality service you expected. Thank you for sharing your feedback about your visit to Honda of Escondido.

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I would never recommend coming to this Honda dealership.

I would never recommend coming to this Honda dealership. Shady, they use scam tactics to sell cars. They care nothing about morals or dignity. The manager JJ / John Jones sold my car to someone else over the phone while I was in the middle of purchasing the car. Then he tried to have the sales guy sell me another car. Horrible service ,drove a whole 1 hour and half there and back with my family letting them know I’m on my way, i got an out the door price, then test drove the car started paper work just for them to tell me they sold it to someone else online when I was right there in the dealer With cash in hand and everything I needed to leave with the car. Would never give these guys my business again and I’m writing this to save other people the time and disappointment I experienced here.

I would never recommend coming to this Honda dealership.

I would never recommend coming to this Honda dealership. Shady, they use scam tactics to sell cars. They care nothing about morals or dignity. The manager JJ / John Jones sold my car to someone else over the phone while I was in the middle of purchasing the car. Then he tried to have the sales guy sell me another car. Horrible service ,drove a whole 1 hour and half there and back with my family letting them know I’m on my way, i got an out the door price, then test drove the car started paper work just for them to tell me they sold it to someone else online when I was right there in the dealer With cash in hand and everything I needed to leave with the car. Would never give these guys my business again and I’m writing this to save other people the time and disappointment I experienced here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about your recent car-buying experience with our Sales Team regarding the level of customer care that you encountered, as well as the vehicle that you had an interest in purchasing being sold. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Allan Borje General Sales Manager Honda of Escondido aborje@penskeautomotive.com

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